In every company, there are people you meet who stand out for job excellence and for being strong influences to their colleagues. In a Philippine call center, they are usually...
The year 2014 promises of employment coming from call centers in the Philippines. With an estimated 372,000 jobs in the outsourcing industry waiting to be filled in the next three...
The holiday season has always been an exciting and profitable time for Philippine call centers, especially because they handle varied clients across the globe. Along with its activities, however, is...
The Philippine call center segment remains to be the biggest growth driver of the business process outsourcing (BPO) industry, and together with the growing tourism sect, these industries sustain the...
Excellent communication skills and a sense of service are what businesses look for before deciding to entrust their voice services to a call center, and the Philippines is an ideal...
Delegating voice services to Philippine call centers can be a wise decision because it lets you save costs and improve your customer service. However, you should dedicate enough attention to...
What kind of business doesn’t capitalize on social media marketing nowadays? A company that’s running behind the race for trade supremacy, perhaps? If you’re one of those who have yet...
Businesses need to keep up with new customer service technology to keep customers happy. Let’s have a look at some examples of these. Customer service technology plays a key role...
The year 2014 is set to give a good start to job seekers and career-shifters, as 124,000 new full-time jobs in call centers in the Philippines will be available for...
Trend predictions suggest that the coming year is an ideal time to outsource to the Philippines. This is because contracted services in the country will be increasingly delivered through multiple...
On September 26, in observance of Save Sierra Madre Day, #OpenAccess and Fostering Education & Environment for Development (FEED) held Plant It Forward 2026 at the UP Laguna-Quezon Land Grant in Siniloan, Laguna.
With more than 30 volunteers planting native saplings, the initiative supported local reforestation efforts and highlighted the importance of protecting the Sierra Madre and its forests.
Observed annually on September 26 under Presidential Proclamation No. 413, Save Sierra Madre Day calls attention to the importance of conserving this vital mountain range.
How do you measure an outsourcing partnerโs true stability? Look beyond the SLA. Real commitment means sustained, need-driven investment in the community, not one-off gestures.
#OpenAccess recently partnered with Foundation of Balay Pasilungan, a non-profit oragnization in Davao, to provide essential donations and volunteer support for disadvantaged children.
This builds on our annual commitment to community impact through initiatives such as school-building, animal shelter support, and tree-planting.