Category: Back Office Support

Back Office Support Call Center Industry Customer Experience Customer Support Data Security

Last-Minute CX Checklist for Ecommerce Brands This Holiday Season

The holiday shopping season is upon us! It’s a season ecommerce brands must gear up for all the online shopping and customer engagements that go with it. In this season...

By JV Razal

December 14, 2023

Back Office Support Content Moderation

13 Kinds of Content That Moderation Services Ban

Brands carve out unique online spaces to connect and engage with their audience, harnessing the power of digital platforms to showcase their products, foster communities, and amplify their message. From...

By JV Razal

August 22, 2023

Back Office Support Call Center Industry Customer Experience Customer Support

Why Do Gaming Companies Need Outsourcers?

The interactive entertainment industry is one of many booming markets that rely on call center service providers for game development and consumer support needs. The sector has been shaping outsourcing...

By Luis Anthony Oliveros

March 30, 2023

Back Office Support Call Center Industry Customer Experience Customer Support Employee Engagement

5 Ways to Improve Customer Service During the Holidays

‘Tis the season when people scramble to buy gifts, plane tickets, vacations, and lots of food. These people, of course, would include you and your customer support service team. Now,...

By JV Razal

December 1, 2022

Back Office Support Content Moderation

What Does It Take to Become a Content Moderator?

The Internet is full of toxicity. Fortunately for innocent users, content moderation ensures the bad apples don’t thrive. Content moderation plays a crucial role in maintaining safe and inclusive online...

By Connie Lansangan

July 10, 2018

Back Office Support

5 Questions That Will Tell You If Your Website Design Needs a Makeover

Your website is one of the most important tools you can use to build relationships with your current and prospective customers. Every aspect of it, whether it’s your website design,...

By Alistair Roque

March 10, 2015

Back Office Support Data Management Global Outsourcing Philippine Outsourcing Solutions

5 Legal Services You Can Outsource to the Philippines

Legal processes are meant to be strictly between the company and their in-house legal team or law firm. But for the non-core tasks around those legal processes, many businesses are...

By OABPO Blog Team

July 28, 2014

Back Office Support Global Outsourcing

Should you outsource content curation?

Has creating content been challenging for your brand? Why not just resort to content curation to gain more followers? One hallmark of an effective content marketing strategy is content curation....

By OABPO Blog Team

June 11, 2014

Back Office Support Solutions

What are the Benefits of Outsourcing Web Services?

Outsourcing web services is greatly helpful in keeping your brand’s strong digital presence. How helpful is it? Read on here. Websites, web applications, and other web services play a pivotal...

By OABPO Blog Team

May 22, 2014

Back Office Support Content Moderation Philippine Outsourcing

What Services Can Help Prepare E-Commerce Sites for the Holidays?

E-commerce websites can benefit from outsourced back office solutions that can give your online shop the visual overhaul and marketing boost it needs for the holidays. Here are some of...

By OABPO Blog Team

November 29, 2013

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Open Access BPO 16 hours ago

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Open Access BPO 3 days ago

Is shrinkage quietly draining your #CallCenter's productivity?

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Open Access BPO 4 days ago

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Open Access BPO 44 days ago

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Open Access BPO 50 days ago

Exceptional #CustomerService starts with the people behind every interaction.
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Open Access BPO 52 days ago

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