Healthcare outsourcing in PH endorsed in US event

Healthcare outsourcing in PH endorsed in US event

Faith Ocampo Published on March 28, 2016

healthcare-provider-using-virtual-component

Forecasts for the Philippines’ healthcare outsourcing sector remain positive, especially with the help of promotional efforts by the government.

Aiming to expand employment and attract new investments, the Department of Trade and Industry (DTI) endorsed the Philippines as a rich destination for health information management (HIM) outsourcing during a US-based conference.

The event, called the Healthcare Information Management System Society (HIMSS) Annual Conference and Exhibition, was held at the Sands Expo Convention Center in Las Vegas, Nevada. The Philippine delegation was composed of 15 representatives from both the government and the private sectors. They were the first batch from the Philippines to attend the yearly HIMSS event.

female-healthcare-provider-using-virtual-component
According to the DTI Industry Promotion Group Undersecretary Nora K. Terrado, who led the delegation, this kind of involvement will help attract future investors in the healthcare segment of the country’s information technology-business process management (IT-BPM) industry.

“We want to position our country and our people as the best in providing services needed by investors in the BPM sector. Our people are highly competitive and our economy is getting better. With our improved economic climate, we are more confident now that we can attract more US companies to invest in the Philippines in the coming year, ,¬†she said.
To do this, a business forum discussing the HIM sector in the Philippines was conducted among HIMSS attendees.

Terrado also provided an overview of the Philippines’ promising economic development.

The HIMSS Annual Conference was attended by more than 1,200 exhibitors and 42,000 participants from different parts of the world. It s considered as one of the biggest HIM events globally.

The health information management sector

The Philippines’ HIM sector is growing at a commendable rate, rivaling India. Currently, 75% of US healthcare companies in the US outsource their processes to Asian countries. The entire sector has also given jobs to about 100,000 Filipinos¬† “With the growing US demand for healthcare information management services, we are now eyeing more US healthcare companies in the Philippines, which in turn, will provide more job opportunities for Filipinos,” Terrado said.

Specifically, forecasts show that approximately 135,000 Filipinos will be employed in the HIM industry toward the end of 201. In 2014, the sector only had 86,000 full-time employees.

Outsourcing companies in the Philippines who provide healthcare outsourcing services have several competitive advantages, including English communication skills, affinity to customer service, and familiarity with the Western culture.

Faith is a digital media enthusiast aiming to become an active part of the tech world by sharing her insights. She likes to blog about everything digimarketing, technology, and social media.

Leave a Reply

JOIN US ON FACEBOOK
Open Access BPO
Open Access BPO4 hours ago
Measuring and improving on your customer effort score must be one of the main priorities of managers and #CustomerSupport providers. | https://buff.ly/39XPKG7

----------
Nip #CustomerChurn in the bud and ensure #BrandLoyalty with seamless 24/7 multilingual support: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO1 day ago
Build a #mobile #CustomerService strategy that works. You'll know your mobile strategy works if you've achieved these key features: https://buff.ly/3sDYLdS

----------
Contact us today For #multichannel #CustomerSupport that works: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO2 days ago
#CallCenters must understand their customers' unique communication styles so they can assist them more effectively. Here are 4 typical communication patterns among customers and some tips on how to handle them: https://buff.ly/39w7ybm

----------
Open Access BPO knows your customers. For proactive #CustomerSupport, contact us: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerService
Open Access BPO
Open Access BPO2 days ago
#CallCenter leaders play a central role in helping campaigns grow. Team leaders especially are responsible for the progress and the quality of service that #CustomerSupport agents provide the brand's customers.

Here are the 5 biggest enemies of great leadership (and a few tips on how to be a good leader): https://buff.ly/3M5iMC0

Find great call center agents and team leaders to manage your brand's growth when you partner with Open Access BPO: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO3 days ago
Personalized solutions empower brands to provide high-quality support to their customers and their growing needs.
With the help of a capable #CallCenter, you can be sure these areas are being covered: https://buff.ly/3sCjnTS

----------
Build your hyper-customizable #CustomerSupport, #BackOffice, or knowledge-based support program with Open Access BPO: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerSupport
Open Access BPO
Open Access BPO3 days ago
With multilingual support comes multiple business growth opportunities. The best way to get aboard the globalization train is to partner with a multilingual #CallCenter: https://buff.ly/3Mmfkms

----------
Open Access BPO's services support over 30 languages. Contact us today: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#MultilingualCallCenter
Open Access BPO