How to convert your loyal customers into brand ambassadors

OABPO Blog Team Published on December 1, 2014

How-to-convert-your-most-loyal-customers-into-brand-ambassadors--Open-Access-BPO--call-center-in-the-Philippines
A great salesperson knows that in order to reach marketing success, a business must not rely on self-initiated efforts in promoting one s brand alone. A business wanting to earn prominence must always have its own network of ambassadors that can attest to the credibility of the brand. With strong customer relationships and an efficient pool of agents in your call center in the Philippines, you can have more sales and more loyal customers without paying for this acquired advocacy.

Building solid relationships with your seasoned customers can organically turn them into active advocates of your brand. The process of transformation begins with creating meaningful customer experiences that your supporters will remember you for. This is why it s best to target the ones who have stayed loyal to your brand for a long time, since you have already earned their trust over the years.
Every salesperson out there aims to catch the attention of his potential customers, so you need to be truly remarkable in order to stand out. Here s how you can build your own army of brand ambassadors:

1. Value their opinion

How-to-convert-your-most-loyal-customers-into-brand-ambassadors

Inform your best clients that you are interested in hearing their opinions about your products and services. It pays to let your customers know that you want to hear from them. Whether you want to test products or process or solicit input from your customers. This will help build stronger relationships between you and your customers.

2. Thank them

How-to-convert-your-most-loyal-customers-into-brand-ambassadors-

Aside from personally thanking them for staying loyal to your company, you can publicly acknowledge your customers in your newsletters or on your social media platforms. You can even dedicate a customers of the month section on your website for ambassadors with the most number of referrals. These measures will encourage them to continue promoting your brand in their own circles.

3. Interact with them

How-to-convert-your-most-loyal-customers-into-brand-ambassadors--

Treat your loyal customers as if they are your friends. Host exclusive events for premium members, take them to dinner, or let them meet your organization s leaders. Face-to-face interaction makes the relationship between you and your customers more genuine and solid since it gives an opportunity for you to express your appreciation personally.

4. Reward them

How-to-convert-your-most-loyal-customers-into-brand-ambassadors---

Give the customers with the most number of referrals exclusive discounts to acknowledge their effort of promoting your brand. Give your ambassadors exclusive sneak previews or early trial access to new products and services. Providing exclusive rewards can greatly motivate your customers to join the ranks of your top-valued ambassadors.

Word-of-mouth recommendations are powerful in widening your market reach, since consumers normally treat first-hand experiences as guide to their purchasing experience. The secret to having an active group of ambassadors is making your customers feel that their actions are being acknowledged and reciprocated. If you want to have more people talking about your brand on their own social networks, then you need to make it obvious that you want them to do this and that these efforts will merit them rewards.

Join us on facebook
Open Access BPO Yesterday
Today, we celebrate Eid al-Fitr, marking the end of a month of reflection, prayer, and community.

We at Open Access BPO extend our warmest wishes to everyone celebrating.
May this Eid bring you and your loved ones happiness, peace, and prosperity.
We hope you enjoy this special time with family and friends.

Eid Mubarak!

#WeSpeakYourLanguage
#OABPOholidays #EidAlFitr
#EidAlFitr2025
Open Access BPO Yesterday
𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗠𝗼𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 #𝗥𝗲𝗽𝘂𝘁𝗮𝘁𝗶𝗼𝗻𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗿𝗲 𝗶𝗻𝘀𝗲𝗽𝗮𝗿𝗮𝗯𝗹𝗲.

These statistics, pooled from various surveys among customers, show why every business needs a team to screen, evaluate, and manage all online content to ensure your brand maintains a good online reputation: https://buff.ly/MpBUNv4

----------
Outsource your #ContentModeration needs to a trusted partner: https://buff.ly/PRIUd8B

#WeSpeakYourLanguage
Open Access BPO 3 days ago
#CustomerLoyalty is a privilege businesses strive to achieve.
𝗔𝗿𝗲 𝘆𝗼𝘂 𝘀𝘂𝗿𝗲 𝘆𝗼𝘂'𝗿𝗲 𝗱𝗼𝗶𝗻𝗴 𝗲𝗻𝗼𝘂𝗴𝗵 𝘁𝗼 𝗸𝗲𝗲𝗽 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝘄𝗮𝗻𝘁𝗶𝗻𝗴 𝗺𝗼𝗿𝗲 𝗳𝗿𝗼𝗺 𝘆𝗼𝘂𝗿 𝗯𝗿𝗮𝗻𝗱?

Take a deep look at the stages of #CustomerLoyalty and see how you can shape your customer experience strategies and get your repeat buyers to continue supporting you: https://buff.ly/mNMdlGq

——————————
Let's create memorable #CustomerExperiences and keep your customers coming back for more: https://buff.ly/0mgDGzC

#WeSpeakYourLanguage
#CustomerService #CX #CustomerSupport
Open Access BPO 6 days ago
A customer-centric support culture is built on a lucid and compelling vision.
A well-articulated 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗺𝗮𝗻𝘁𝗿𝗮 is essential for bringing this vision to life, as it:

• Communicates the intended #CustomerExperience, fostering clarity and understanding.
• Standardizes agent interactions, ensuring consistent brand representation and customer engagement.

The following questions will facilitate the creation of a resonant customer service mantra: https://buff.ly/YMTI4r2

——————————
Get a reliable outsourcing #CX partner with empowered agents who can go the extra mile to deliver exceptional service: https://buff.ly/l4YDYb5

#WeSpeakYourLanguage
#CustomerService #CustomerSupport
#outsourcing
Open Access BPO 7 days ago
Revolutionize your customer service!
Learn how #improv theater fundamentals with its 𝘺𝘦𝘴, 𝘢𝘯𝘥 principle, can transform #CallCenter interactions into genuine, solution-oriented experiences.

Read all about it and learn how to boost agent adaptability, problem-solving skills, and #CustomerSatisfaction: https://buff.ly/CEbXLoS

——————————
At Open Access BPO, we train our teams to deeply understand customer needs and provide natural, solution-oriented interactions, fostering trust and satisfaction.

Experience the difference of genuine customer connection—click and contact our CX experts at https://buff.ly/027ww7m.

#WeSpeakYourLanguage
#CustomerService #CustomerExperience
#CustomerServiceTips #CX #CSat