Open Access BPO now offers multilingual support in 13 languages

OABPO Blog Team Published on May 27, 2014

MAKATI CITY, Philippines, May 27, 2014 - With the goal of enabling businesses to reach out to their diverse customer bases, Open Access BPO now delivers multilingual customer service and technical support in 13 languages.

The original roster of languages offered by the firm includes four European (French, Spanish, German, Italian) and four Asian (Arabic, Korean, Japanese, Chinese) languages.

Smiling multilingual call center agent

With the increased demand for multilingual support in the Asian market, four more Asian languages were added in April 2014, namely, Indonesian, Malaysian, Thai, and Vietnamese. The latest addition to the line-up, launched in May this year, is Portuguese. It is the official language in nine countries across the globe.

Having voice solutions delivered in a wide range of foreign languages, Open Access BPO attracts more and more businesses from countries outside of North America, where most of its outsourcing clients come from. Businesses with diverse customer bases, such as those catering to Asian, European, and African customers, have found a way to penetrate new markets while strengthening their presence in existing ones with the help of the outsourced multilingual services.

Open Access BPO does not only take pride in its broad market reach, but also in the quality of the voice-based business solutions it delivers. Strategically located in the Philippines, Open Access BPO equips its clients with 24/7 availability of customer service and technical support. At an affordable rate, clients also get to benefit from the latest in multilingual call center facilities and best practices.

By constantly aiming to improve its multilingual support services, Open Access BPO positions itself as the top outsourcing option for businesses that take advantage of the current centralization trend. Clients of Open Access BPO do not only get to have an outsourcing partner but an extended hub for their operations as well.

About Open Access BPO

multilingual-support--Open-Access-BPO--

Open Access BPO has been offering voice, non-voice, and back office services to its clientele worldwide. Initially established as a telemarketing company in San Carlos, California in 2006, the company transferred its operations to Makati City, Philippines.

Acclaimed as a boutique-style company, Open Access provides clients customization options over the outsourced services through its unique neo captive BPO business model. Clients, therefore, get to have a hands-on approach in supervising their outsourced team.

Open Access is also committed to enabling its clients overcome their business challenges at an affordable rate. By outsourcing to a low-cost region such as the Philippines, businesses benefit from significant cost reduction without sacrificing the quality of their outsourced services.

To know more about the business solutions offered by Open Access BPO, visit www.openaccessbpo.com

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Open Access BPO Yesterday
๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—Ÿ๐—ฎ๐˜‚๐—ป๐—ฐ๐—ต๐—ฒ๐˜€ ๐—ฆ๐—›๐—œ๐—™๐—ง ๐—Ÿ๐—ถ๐—ณ๐—ฒ๐˜€๐˜๐˜†๐—น๐—ฒ ๐— ๐—ผ๐—ฑ๐—ถ๐—ณ๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฃ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ ๐—ณ๐—ผ๐—ฟ ๐—˜๐—บ๐—ฝ๐—น๐—ผ๐˜†๐—ฒ๐—ฒ๐˜€

Multilingual call center Open Access BPO announced the official launch of ๐—ฆ๐—›๐—œ๐—™๐—ง: ๐—”๐—ป ๐—ข๐—”๐—•๐—ฃ๐—ข ๐—Ÿ๐—ถ๐—ณ๐—ฒ๐˜€๐˜๐˜†๐—น๐—ฒ ๐— ๐—ผ๐—ฑ๐—ถ๐—ณ๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฃ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ, an initiative designed to foster sustainable health and well-being among its employees.

The program, whose acronym SHIFT stands for Sustainable Health and Integrated Fitness Transformation, aims to address the challenges of sedentary work lifestyles prevalent in the BPO industry by providing comprehensive support for health improvement.

The OABPO SHIFT Program will offer a holistic approach to employee wellness, encompassing structured physical fitness activities, wellness coaching, and a smart, sustainable nutrition guide.

This program highlights Open Access BPO's dedication to employee well-being, recognizing that healthy team members are key to both professional success and a great quality of life.

Employees are encouraged to check their official Open Access BPO email for detailed information on program enrollment and participation.

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Delivering outstanding #CustomerSupport on over #SocialMedia promptly is essential for enhancing #CustomerSatisfaction and improving the overall brand experience.

But how can your brand consistently deliver on this crucial front?

Improve your customer interactions and build stronger connections on social media by reading all about it on our blog: https://buff.ly/sdjJ2A3

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Give your brand a CX boost on the social web!
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The world is getting smaller, and your customers come from all corners of it!
Partnering with a culturally diverse #CallCenter team isn't just the right thing to do, it's a smart business move.

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Open Access BPO is kicking off our Pride Week, a dedicated series of events celebrating #PrideMonth. This initiative underscores our commitment to fostering a workplace culture built on #inclusion and #diversity.

Throughout the week, we've planned a series of meaningful activities designed to celebrate the #LGBTQIA+ community. We believe that fostering an environment where every individual feels valued and empowered is crucial for our collective success.

Our dedication to creating a safe and equitable space extends beyond this week, reflecting our ongoing commitment to a more inclusive future for all.

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Open Access BPO 15 days ago
Open Access BPO is kicking off our Pride Week, a dedicated series of events celebrating #PrideMonth. This initiative underscores our commitment to fostering a workplace culture built on #inclusion and #diversity.

Throughout the week, we've planned a series of meaningful activities designed to celebrate the #LGBTQIA+ community. We believe that fostering an environment where every individual feels valued and empowered is crucial for our collective success.

Our dedication to creating a safe and equitable space extends beyond this week, reflecting our ongoing commitment to a more inclusive future for all.

#WeSpeakYourLanguage
#PrideMonth #Pride2025 #UnitedByLove
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Open Access BPO conducted Plant It Forward, a two-part tree-planting initiative, held in Laguna and Davao in May and June 2025.

Volunteers from both activities planted 300 Philippine indigenous trees, which were selected to help maintain the biodiversity in the area.

โ€œThis program is more than just planting trees; itโ€™s about cultivating a culture of social responsibility within our organization and demonstrating our commitment to the communities where we operate,โ€ said Joy Sebastian, Global VP at Open Access BPO.

This is only the start. Open Access BPO vows to continue investing in such environmental projects, affirming its core value of creating positive impact.

Read more about the green initiative here: https://buff.ly/HjTlHZC

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