Open Access BPO sends 3 employees to NYC marathon for a cause

Faith Ocampo Published on October 28, 2016

In just a week’s time, Open Access BPO employees Jun Agulto, Clint Ortiz, and Leo Penas will be flying to New York for the world’s biggest marathon.

To support Pennsylvania nonprofit organization Ryan’s Run, multilingual outsourcing company Open Access BPO is sending three employees to the TCS New York City Marathon, the world’s biggest race, set to take place on November 6.

nyc marathoners running in park

Last May, the Philippine call center donated USD 25,000 to Ryan’s Run, a charity foundation for the Allied Services Integrated Health System and one of the Silver Charity Partners of the NYC Marathon. As a fundraising campaign, Ryan’s Run aims to help children and adults with disabilities by developing rehabilitation programs.

“Joining Ryan’s Run and the NYC Marathon is kind of a two-pronged thing. First, getting our employees into the marathon means we’re also backing an organization that does rehabilitative work across the United States. Second, it’s an opportunity for us to reward those folks who have been in the company a long time,” Open Access BPO CEO Ben Davidowitz said. He connected to Ryan’s Run through his brother Steve, one of the main founders of the rehab organization.

Ryan Leckey, another key person behind the cause-driven org, is delighted about Open Access BPO’s involvement in their campaign.

“It’s so cool to see people from the Philippines championing a charity that is so close to our hearts. It’s not every day that our friends from the Philippines fly out here,” he said on a live broadcast.

Rewards for top employees

Employees Jun Agulto, Clint Ortiz, and Leo Penas were chosen to participate in the NYC Marathon because of their passion for running and tenure in the company.

“We cannot thank the Open Access BPO family enough for making our dreams a reality. Our CEO Ben and President Henry Chang have been very kind, not just to us runners, but also to all the company’s employees, and this makes us love this company even more,” Mr. Ortiz said.

The three marathoners have been preparing since the start of the year by running in low-temperature areas with uphill tracks. This will acclimatize them to New York’s climate and terrain. In addition, Mr. Ortiz said they’re currently engaging in continuous cross-training, including swimming and elliptical workouts.

“We are very fortunate that we are accepted as honorary members of the Pinoy Runners New York, a local runners’ organization based in NYC. Twenty or so members of the PRNY are joining the NYC Marathon, and the club is planning to do a tune-up run around New York City a few days before the actual race,” Mr. Agulto said.

Running for a cause

Open Access BPO has been involved in plenty of socially relevant causes. Earlier this year, the Philippine call center donated chairs and computers to the special education unit of the Independent Living Learning Center, an institution in Mandaluyong City, Metro Manila. They also sent relief goods to survivors of Typhoon Haiyan, the most destructive typhoon to ever hit the Philippines. Additionally, they conduct an annual blood drive to help fill the nationwide blood bank.

The three NYC marathoners are also not new to participating in cause-driven races.

“Most, if not all, of the races we’ve joined are for a cause. The most memorable one is perhaps the 2015 Condura Skyway Marathonโ€”Run for a Hero. That race was dedicated to all the fallen soldiers of the country. We were so emotional during the race,” Mr. Agulto said.

After the NYC Marathon, however, the three marathoners plan to train for ultramarathons and triathlons.

Join us on facebook
Open Access BPO 2 days ago
As holiday traffic spikes, #CustomerSupport #CallCenters and #ecommerce operations must tighten #DataSecurity now to protect customers and reputation.

Are you confident your customer data is fully protected this season?

Read more to make sure your business stays secure this season: https://buff.ly/6vg21BP

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Outsourcing your #CustomerService and data handling to a reliable #BPO ensures these protective measures are consistently applied without overburdening internal teams.

Open Access BPO is trusted by global brands to safeguard sensitive information and maintain seamless customer support during high-demand periods.

Explore how outsourcing can help protect your customers and streamline operations: https://buff.ly/e5sxHDB

#CustomerSupport #CallCenterOutsourcing
#CyberSecurity #InformationSecurity #DataProtection
Open Access BPO 4 days ago
๐—ช๐—ต๐—ฎ๐˜ ๐—ถ๐—ณ #๐—”๐—œ ๐—ฐ๐—ผ๐˜‚๐—น๐—ฑ ๐—บ๐—ฎ๐—ธ๐—ฒ #๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐˜€๐—บ๐—ฎ๐—ฟ๐˜๐—ฒ๐—ฟ ๐˜„๐—ถ๐˜๐—ต๐—ผ๐˜‚๐˜ ๐—ฟ๐—ฒ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ?

In our blog post, we explain how AI helps agents focus on complex issues while handling routine tasks behind the scenes. That means faster responses and deeper #CustomerCare.

This matters if you run or manage outsourced #CX teams and want scalable quality, while keeping human empathy at the core.

Check out the full article to see how AI and human talent can work together for exceptional customer experience: https://buff.ly/TFzASUf

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Boost your customer experience without overloading your team by partnering with Open Access BPO for expert outsourced CX services.

Get started today and see how we can help your business deliver faster, smarter, and more personalized support: https://buff.ly/V7wVeYT

#CustomerSupport #CallCenterOutsourcing
Open Access BPO 8 days ago
Can your outsourced #CustomerSupport team handle a flood of holiday shoppers without missing a beat?

The holidays are coming in too fast and too hot for many brands to even get their sales, #CustomerExperience, and websites ready in time.

Over the Open Access BPO Blog, we've put together a checklist that highlights actionable steps for smoother website navigation, faster checkout, and reliable postโ€‘purchase support.

These measures are designed to help online retailers manage higher traffic while keeping customers satisfied.

Explore the full checklist to strengthen your CX this season:
https://buff.ly/UWuyVZZ

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Elevate customer experience by partnering with a #CallCenter that goes the extra mile 24/7: https://buff.ly/BugTbEz

#CustomerSupport #CallCenterOutsourcing
Open Access BPO 12 days ago
๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—•๐—ฎ๐˜‡๐—ฎ๐—ฎ๐—ฟ ๐—›๐—ถ๐—ด๐—ต๐—น๐—ถ๐—ด๐—ต๐˜๐˜€ ๐—ง๐—ฒ๐—ฎ๐—บ ๐—œ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—Ÿ๐—ผ๐—ฐ๐—ฎ๐—น ๐—™๐—ถ๐—ป๐—ฑ๐˜€

The Open Access BPO Bazaar took place last Thursday and Friday at the company's Makati office, bringing employees together for a two-day showcase of homegrown products and personal ventures. The activity highlighted the creative interests of participating teams, who converted the site's cafeteria into a lively marketplace for colleagues to explore.

Employees offered a range of items that included ready-to-wear clothing, footwear, pastries, sweets, handcrafted paper goods, and assorted refreshments. A grilling station set up in the outdoor al fresco area provided freshly cooked Pinoy street food, giving attendees an additional point of interest throughout both days.

The company's barista DJs supported the event by serving coffee and playing music that contributed to a comfortable and welcoming environment for visitors.

The bazaar is part of the organization's ongoing #EmployeeEngagement program, which aims to provide meaningful activities that encourage connection, creativity, and pride within the OABPO community.

#WeAreOABPO #TeamOABPO
Open Access BPO 24 days ago
๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—›๐—ผ๐—น๐—ฑ๐˜€ ๐—ฆ๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€๐—ณ๐˜‚๐—น ๐—”๐—ป๐—ป๐˜‚๐—ฎ๐—น ๐—•๐—น๐—ผ๐—ผ๐—ฑ ๐——๐—ผ๐—ป๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐——๐—ฟ๐—ถ๐˜ƒ๐—ฒ ๐—ฎ๐˜ ๐— ๐—ฎ๐—ธ๐—ฎ๐˜๐—ถ ๐—ข๐—ณ๐—ณ๐—ถ๐—ฐ๐—ฒ

Open Access BPO recently concluded the Makati leg of its annual Blood Donation Drive, held in partnership with the Philippine Red Cross. OABPO Makati employees came together to donate blood and support this life-saving initiative, highlighting the #TeamOABPO's generosity and willingness to make a lasting impact beyond the workplace.

The company's Davao team will also hold its leg of the company's annual Blood Donation Drive on November 26.
Employees interested in donating are encouraged to watch out for internal communications for registration details.

#WeAreOABPO #OABPOcares
#OneForHealth #BloodDonationDrive
#SaveALife #CommunityCares
Open Access BPO 44 days ago
Open Access BPO recently celebrated the 10th anniversary of its Davao site, marking 10 years of operational excellence and continued partnership with global brands.

From its early beginnings, our Davao site has grown into a strategic hub for English-language back office support, our team of experts delivering reliable and high-quality solutions for critical business functions.

This milestone reflects our commitment to building sustainable partnerships and supporting clients as they scale and adapt to evolving business needs.

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
๐˜—๐˜ฉ๐˜ฐ๐˜ต๐˜ฐ๐˜ด ๐˜ด๐˜ฉ๐˜ฐ๐˜ธ #TeamOABPO Davao ๐˜จ๐˜ข๐˜ต๐˜ฉ๐˜ฆ๐˜ณ๐˜ฆ๐˜ฅ ๐˜ฆ๐˜ข๐˜ณ๐˜ญ๐˜ช๐˜ฆ๐˜ณ ๐˜ต๐˜ฉ๐˜ช๐˜ด ๐˜ฎ๐˜ฐ๐˜ฏ๐˜ต๐˜ฉ ๐˜ข๐˜ต ๐˜‰๐˜ข๐˜ญ๐˜ช๐˜ฌ ๐˜‰๐˜ถ๐˜ฌ๐˜ช๐˜ฅ ๐˜๐˜ข๐˜ณ๐˜ฎ & ๐˜’๐˜ช๐˜ต๐˜ค๐˜ฉ๐˜ฆ๐˜ฏ ๐˜ง๐˜ฐ๐˜ณ ๐˜ข 70๐˜ด ๐˜ณ๐˜ฆ๐˜ต๐˜ณ๐˜ฐ-๐˜ง๐˜ถ๐˜ต๐˜ถ๐˜ณ๐˜ช๐˜ด๐˜ต๐˜ช๐˜ค ๐˜ค๐˜ฆ๐˜ญ๐˜ฆ๐˜ฃ๐˜ณ๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ, ๐˜ฉ๐˜ฐ๐˜ฏ๐˜ฐ๐˜ณ๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฑ๐˜ฆ๐˜ฐ๐˜ฑ๐˜ญ๐˜ฆ ๐˜ธ๐˜ฉ๐˜ฐ๐˜ด๐˜ฆ ๐˜ฅ๐˜ฆ๐˜ฅ๐˜ช๐˜ค๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ข๐˜ฏ๐˜ฅ ๐˜ฆ๐˜น๐˜ฑ๐˜ฆ๐˜ณ๐˜ต๐˜ช๐˜ด๐˜ฆ ๐˜ฉ๐˜ข๐˜ท๐˜ฆ ๐˜ฅ๐˜ณ๐˜ช๐˜ท๐˜ฆ๐˜ฏ ๐˜ข ๐˜ฅ๐˜ฆ๐˜ค๐˜ข๐˜ฅ๐˜ฆ ๐˜ฐ๐˜ง ๐˜ด๐˜ถ๐˜ค๐˜ค๐˜ฆ๐˜ด๐˜ด ๐˜ข๐˜ฏ๐˜ฅ ๐˜ฑ๐˜ข๐˜ท๐˜ฆ๐˜ฅ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ธ๐˜ข๐˜บ ๐˜ง๐˜ฐ๐˜ณ ๐˜ธ๐˜ฉ๐˜ข๐˜ต ๐˜ค๐˜ฐ๐˜ฎ๐˜ฆ๐˜ด ๐˜ฏ๐˜ฆ๐˜น๐˜ต.

#WeAreOABPO
#TeamOABPO