Philippine call center sect to benefit from Japanese investments

OABPO Blog Team Published on April 3, 2014

Japanese-call-center
The business process outsourcing (BPO) industry is set to benefit from the incoming investments of Japanese companies. Along with Philippine call center firms offering multilingual voice services, businesses under the agriculture, mining, and manufacturing sectors will also flourish through Japanese investments, as seen by Philippine foreign relations officials.
Why the Philippines?
For Hans Siriban, the Philippine consul to the Japanese embassy, the Philippines is under the Japanese economic radar for having legislations, industries, and labor rates that are favorable to Japan s needs.

Japanese-call-center-

For instance, Japanese producers of high-value commercial crops, cut flowers, and ornamental plants would benefit from Philippine farmers, as the Philippines is Japan s biggest banana and pineapple supplier.
Philippine ambassador to Japan, Manuel Lopez, added that the Philippines is the most affordable and closest Southeast Asian economy to Japan.
The officials pointed out that tax perks for export-oriented businesses attract Japanese companies to the Philippine shores, in addition to the growing market and young workforce that the latter country boasts. For offering these perks to foreign investors, the officials see the Philippines as instrumental to Japan s plans of further penetrating the Southeast Asian market.
Not just Philippine call center companies
The economic prosper from Japan will trickle to a larger portion of the BPO industry, not just to the voice service segment.
Dita Angara-Mathay, commercial counselor of the Philippine Embassy in Japan, said that Japanese firms will venture into game and content development. In fact, 50 to 60 representatives of Japanese gaming giants Sega, Konami, and Bandai are set to visit Manila in May to source partners who could address their gaming and creative content needs.

-Japanese-call-center--

Mathay expressed trust in the Filipinos ability to produce world-class programming, visual arts, and language components of video games, thus paving way for Japanese entertainment distributors to venture into more Western markets.
Meanwhile, investment in other industries will concentrate in provincial locations, particularly Mindanao and Laguna.
Ambassador Lopez explained that the peace accord signed by the government and Moro groups made Japanese businesses eye Mindanao for their agriculture and mining projects. Auto manufacturers with existing business operations in the country will be expanding production in Laguna and other cities outside Metro Manila.
Open Access BPO delivers voice services in Nihongo as part of its multilingual call center solutions. Visit our website or join us on Google+ to know more about our other services and to partner with us.
 
 

Join us on facebook
Open Access BPO 3 days ago
Call centers are melting pots of talent, bringing together individuals from diverse backgrounds and cultures.

While this #diversity fosters #creativity and innovation, it can also lead to misunderstandings and conflicts.

Here's a breakdown of the top 10 culprits behind #CallCenter clashes: https://buff.ly/3ROnIjJ

----------
Connect with an #outsourcing firm that provides great employee training and management programs: https://buff.ly/4cfPAVu

#WeSpeakYourLanguage
#CompanyCulture #EmployeeManagement
Open Access BPO 3 days ago
At Open Access BPO, we believe in fostering a workplace that celebrates #diversity and embraces everyone for who they are. This #PrideMonth, our Davao team kicked off the celebrations with a fantastic party at 199X Coffee + Bar!

The night was filled with love, acceptance, and performances by our LGBTQIA+ teammates and allies, showcasing their talents in a celebration of Pride.

Huge thanks to Open Access BPO Davao for spreading the love and demonstrating our commitment to a workplace where everyone feels valued and empowered to be their authentic selves!

#WeSpeakYourLanguage
#OneWithDiversity #PrideMonth
#Pride2024 #CelebratePride
#UnitedByLove
Open Access BPO 4 days ago
Diversity fuels success, and #InclusiveHiring is the first step!
Discover practical strategies, success stories, and the power of embracing #diversity for better innovation and growth: https://buff.ly/3VEzO17

----------
Our recruitment and training practices are meticulously designed to ensure exceptional #CX: https://buff.ly/3VC9Xqx

#WeSpeakYourLanguage
#DiversityandInclusion
#inclusivity #Diversity
Open Access BPO 5 days ago
๐—” ๐—Ÿ๐—ฒ๐—ด๐—ฎ๐—ฐ๐˜† ๐—ถ๐—ป ๐— ๐—ฎ๐—ฟ๐—ฏ๐—น๐—ฒ: ๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—›๐—ผ๐—ป๐—ผ๐—ฟ๐˜€ ๐—”๐—ฝ๐—ผ ๐—ช๐—ต๐—ฎ๐—ป๐—ด-๐—ข๐—ฑ | https://buff.ly/3VA9DbQ

Nestled in the remote mountains of Buscalan lives Apo Whang-Od, the revered Kalinga tattoo artist whose artistry has transcended generations. Recently, Open Access BPO embarked on a special mission to honor this cultural treasure.

More than just ink on skin, Apo Whang-Od's tattoos represent a living tradition, a connection to the past, and a vibrant expression of Filipino heritage. To celebrate her enduring impact, Open Access BPO unveiled a stunning marble bustโ€”a permanent testament to her legacy.

----------
Our leadership team's visit to Buscalan to honor a cultural icon embodies Open Access BPO's commitment to giving back.

Interested in learning more about our values?
Contact us today at https://buff.ly/3RmBJVA

#WeSpeakYourLanguage
Open Access BPO 5 days ago
Ensuring memorable #CustomerExperience by providing high quality #CustomerSupport means two things:
โ€ข brands need to gain a 360-degree view of their customers; and
โ€ข brands need to satisfy a large part, if not all, of their customers' needs.

One of the best ways to do both is to implement a multichannel customer experience management strategy: https://buff.ly/3XjU7lM

----------
Give your customers an unforgettable customer experience with multichannel #CustomerService: https://buff.ly/3XdUrCo

#WeSpeakYourLanguage
#outsourcing #CX
#CustomerSatisfaction #CSat
Open Access BPO 5 days ago
๐—™๐—ผ๐—ฟ๐—ฒ๐—ฐ๐—ฎ๐˜€๐˜๐—ถ๐—ป๐—ด ๐—ฎ๐—ฐ๐—ฐ๐˜‚๐—ฟ๐—ฎ๐—ฐ๐˜† is a valuable metric to determine the challenges your #CustomerSupport team will face.
It allows you to manage your team and distribute the workload accordingly, paving the way for an efficient operational output.

Read: https://buff.ly/45fTyeF

----------
For ops management strategies that ensure high #productivity for optimal 24/7 coverage: https://buff.ly/45mgzML

#WeSpeakYourLanguage
#CustomerExperience #CustomerService
Open Access BPO