Where to allocate your budget for telemarketing in the Philippines

Where to allocate your budget for telemarketing in the Philippines

OABPO Blog Team Published on November 26, 2013

telemarketing-in-the-Philippines
When telemarketing in the Philippines, your budget should depend on the type of telemarketing plan your company will be carrying out. You must first determine if your plan will be an inbound or outbound sales project, and once you decide on one, you’ll be able to point out how much of your overall fund you should allocate for each requirement. Of course, the scope of your project will also play a great role because it determines the number of people, their location, and length of time involved in your campaign.

For projects that will handle inbound calls, it’s best to invest in a development program that your outsourcing partner will use to produce call guides, write scripts, build your database, and set up a transfer number. A portion of the startup budget will also go to the training of people who will be receiving calls from your customers.

Aside from the startup budget, you will have to pay ongoing fees, which can be a portion of the monthly utility dues of your outsourcing site and the compensation for your outsourced workers. Your employees may be paid at an hourly or monthly rate, and incentives from the sales they will make may be given as well. Acquaint yourself with the wage and tax laws of your outsourcing site to know the right salary range for each role.
Outbound campaigns may require almost the same startup fee as inbound campaigns, but you may see a significant difference in the ongoing charges because your sales representatives will be making outside calls to your customers.

The phone use can be charged at an hourly rate, depending on the plan that you and your outsourcing partner will agree on. The overall call volume, the number of calls assigned per representative, and the type of customers they will be calling will also dictate how much will go to this aspect of the campaign. Know the location of your prospective clients and if they’re businesses or customers, as fees may differ depending on the area or country they’re from.

Your budget for telemarketing in the Philippines may be considerably lower compared to the amount you may shell out if you choose a different location, without service quality decline. Still, you should define the aspects surrounding your campaign and keep updated on wage, communication, and utility rates to be able to know if you are spending enough.

Leave a Reply

JOIN US ON FACEBOOK
Open Access BPO
Open Access BPO1 day ago
Since the US is a cultural melting pot, businesses catering to the North American market would definitely benefit from skilled multilingual professionals. Read more about it here: https://bit.ly/3u9BlwH

Ready to add a second business language? Contact us: https://bit.ly/3lTr2ck

Interested in #onshoring from our #LasVegas site? Explore Open Access BPO Onshore™ Solutions: https://bit.ly/2XKlBnw

#WeSpeakYourLanguage #multilingual #outsourcing #bilingual
Open Access BPO
Open Access BPO1 day ago
English is the most commonly used business language. This should be your company's top choice if you want to tap the world's most powerful economies.

Here are the top languages businesses must offer to remain competitive in international markets: https://bit.ly/39NKqSF

For #CustomerService and #BackOffice support in over 30 languages, contact Open Access BPO today: https://bit.ly/3u9v3wQ

#WeSpeakYourLanguage #outsourcing
Open Access BPO
Open Access BPO2 days ago
Outsourcing to expert third-party providers open new opportunities and business innovations for international expansion. Open Access BPO explains the benefits for businesses who outsource: https://buff.ly/2XK3bDm

Get started on #multilingual #customerservice: https://buff.ly/3nXmy7h

#WeSpeakYourLanguage #outsourcing
Open Access BPO
Open Access BPO3 days ago
Get acquainted with Open Access BPO's operation facilities in the Philippines, US, Taiwan, and China.

Need help deciding which location best suits your #multilingual #callcenter needs? Contact us today: https://buff.ly/3zrnOBv

#WeSpeakYourLanguage #Outsourcing
Open Access BPO
Open Access BPO4 days ago
Enjoy these benefits when you outsource your #callcenter services:
✅ 24/7 availability across all support channels
✅ Flexibility and convenience
✅ Cost reduction

Learn more: https://buff.ly/2W0kyQ4

Message us to outsource today: https://buff.ly/3zsVdMr

#WeSpeakYourLanguage #multilingual #outsourcing
Open Access BPO
Open Access BPO5 days ago
As a #multilingual #outsourcing firm, Open Access BPO supports global companies and their clientele. #GDPR compliance ensures seamless #DataSecurity and access for customers.

Every consumer Open Access BPO touches has the freedom to choose how their personal data is handled and stored. https://buff.ly/3nP1IXB

#WeSpeakYourLanguage
Do NOT follow this link or you will be banned from the site!