White paper: How Taiwan paves the way to the Asian market

Julie Pearl Published on June 10, 2015

Taiwan-White-Paper--blog-HEADER
As Asia maintains its dominance in the global outsourcing scene, the region continues to produce new business process outsourcing (BPO) hubs to its arsenal of world-class business centers. Among those emerging BPO destinations is Taiwan. But does this East Asian island nation have what it takes to position itself among Asia s roster of already-established outsourcing capitals? Open Access BPO answers this in its latest white paper that outlines Taiwan s business landscape, the advantages it offers to foreign investors, and what businesses need to know in order to form long-lasting bonds with their Taiwanese counterparts.

Taiwan-white-paper-cover

Presenting some of the recognitions that Taiwan garnered from international economic rankings, the white paper points out how favorable the country s business environment is to international companies. Not only does it have access to the world s best resources, it also serves as a gateway to a bigger Asian market.

Aidan Healy, Managing Director of Healy Consultants, even sees it as “an ideal base from which entrepreneurs can conduct business in Greater China,” pointing at Taiwan’s 17% tax rate on global profits as another asset since it is one of the lowest tax rates in the world.

The outsourcing research paper further lists down communication tips and business traditions that would come in handy to brands that are hoping to build a reputation in Taiwan.

Taiwan: Your way to the heart of outsourcing in Asia is Open Access BPO’s latest release, which aims to guide fellow businesses when planning to extend operations to the country. This is the eighth among the firm s published papers that you can download for free from the studies page.

Download the FREE white paper here!

 

OABPO-Julie Author
As one of Open Access BPO's content writers, Julie Pearl shares her BPO knowledge through her blog posts, research papers, and other resources. She writes about outsourcing news and call center management tips and insights.
Join us on facebook
Open Access BPO 3 days ago
𝐀 𝐛𝐫𝐚𝐧𝐝𝐞𝐝 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐩𝐫𝐨𝐯𝐢𝐝𝐞𝐬 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐰𝐢𝐭𝐡 𝐚 𝐮𝐧𝐢𝐪𝐮𝐞 𝐚𝐧𝐝 𝐜𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐭 𝐢𝐧𝐭𝐞𝐫𝐚𝐜𝐭𝐢𝐨𝐧 𝐚𝐜𝐫𝐨𝐬𝐬 𝐯𝐚𝐫𝐢𝐨𝐮𝐬 𝐭𝐨𝐮𝐜𝐡𝐩𝐨𝐢𝐧𝐭𝐬.

It reflects your brand's values, personality, and promises. | https://buff.ly/3zrGyqB

Reasons why you should have a unique branded #CustomerService strategy:

• 𝗗𝗶𝘀𝘁𝗶𝗻𝗰𝘁𝗶𝗼𝗻
A branded customer service strategy can help a business stand out from the competition.

• 𝗖𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝗰𝘆
It can ensure that all #CustomerSupport interactions are aligned with the company's brand.

• 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗹𝗼𝘆𝗮𝗹𝘁𝘆 𝗮𝗻𝗱 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻
By providing excellent customer service, a business can encourage customers to come back for more.

• 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻
A branded customer service strategy can help to improve customer satisfaction.

• 𝗕𝗿𝗮𝗻𝗱 𝗿𝗲𝗽𝘂𝘁𝗮𝘁𝗶𝗼𝗻
By providing excellent customer service, a business can build a positive reputation

----------
Outsource #CustomerDelight to a reliable #BPO without losing your #BrandIdentity: https://buff.ly/4d9aC8i

#WeSpeakYourLanguage
#branding #CustomerSatisfaction
#CustomerExperience #CX
Open Access BPO 3 days ago
Outsourcing can be a game-changer for businesses of ALL sizes, freeing up time and resources for growth! But it can come with some risks you might not know about.
𝗪𝗮𝗻𝘁 𝘁𝗼 𝗺𝗮𝗸𝗲 𝘀𝘂𝗿𝗲 𝘆𝗼𝘂'𝗿𝗲 𝗺𝗮𝗸𝗶𝗻𝗴 𝘁𝗵𝗲 𝘀𝗺𝗮𝗿𝘁𝗲𝘀𝘁 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻?

Head over to our blog where we break down the critical outsourcing risks and how the RIGHT #BPO partner can be your secret weapon: https://buff.ly/4enNuUL

----------
Minimize outsourcing risks while maximizing growth with Open Access BPO's multilingual 24/7 CX, back office, and #KPO services.

Contact us today and we'll tailor-fit a program that addresses your specific goals and needs: https://buff.ly/3TsmD1x

#WeSpeakYourLanguage
#SMB #SME #BPOPartner #BusinessGrowth
#BusinessTips #RiskManagement
Open Access BPO 3 days ago
Outsourcing tasks to specialized professionals enhances the quality of your services, leading to greater #CustomerSatisfaction.

This satisfaction, in turn, can lead to boosted customer trust in your brand.
Let's have a look at the different ways #outsourcing can boost (not just earn) your customers' trust: https://buff.ly/3B2OJdB

- - - - -
Open Access BPO's data-secure and hyper-customizable solutions and data security make us one of the most trustworthy partners around.

Contact ust today and let's build you a winning #CX team: https://buff.ly/47lxPD3

#WeSpeakYourLanguage
#CustomerService #CustomerExperience
Open Access BPO 3 days ago
Call centers, especially those offering #multilingual services, are made up of people from different cultures or backgrounds.

Each one is likely to have differing workplace habits and values, all of which can result in conflicts.

Here are the top 10 causes of conflicts in the #CallCenter: https://buff.ly/3ZkhBYD

----------
Connect with an #outsourcing firm that provides great employee training and management programs: https://buff.ly/4dSIA22

#WeSpeakYourLanguage
#CompanyCulture #EmployeeManagement
Open Access BPO 4 days ago
Partnering with a dedicated #CallCenter can help you achieve your business goals by providing exceptional #CustomerService and support. It can help you:
• expand your market reach;
• improve #CustomerRetention; and
• drive sales.

Here are tips your outsourced call center's customer retention team must consider: https://buff.ly/478WISs

----------
Ensure brand loyalty with Open Access BPO's high-quality #CustomerSupport.

Contact us today and let our #CX specialists hyper-customize a program just for you: https://buff.ly/4747GbK

#WeSpeakYourLanguage
Open Access BPO 5 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗮𝗻𝗱 𝗣𝗵𝗶𝗹𝗶𝗽𝗽𝗶𝗻𝗲 𝗥𝗲𝗱 𝗖𝗿𝗼𝘀𝘀 𝗧𝗿𝗮𝗶𝗻 𝗦𝗲𝗰𝗼𝗻𝗱 𝗕𝗮𝘁𝗰𝗵 𝗼𝗳 𝗙𝗶𝗿𝘀𝘁 𝗔𝗶𝗱𝗲𝗿𝘀

Open Access BPO, in partnership with the Philippine Red Cross, recently completed its second batch of trained first aiders during the Occupational First Aid and Basic Life Support

During the training program, our team members learned the correct techniques for reviving unconscious patients and responding swiftly and effectively to emergencies. They also received hands-on training in applying bandages and safely transporting patients using a stretcher.

Each first aider earned a certification from the Philippine Red Cross, valid for two years.

----------
𝘗𝘩𝘰𝘵𝘰 𝘴𝘩𝘰𝘸𝘴 𝘖𝘱𝘦𝘯 𝘈𝘤𝘤𝘦𝘴𝘴 𝘉𝘗𝘖 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘢𝘯𝘥 𝘗𝘩𝘪𝘭𝘪𝘱𝘱𝘪𝘯𝘦 𝘙𝘦𝘥 𝘊𝘳𝘰𝘴𝘴 𝘵𝘳𝘢𝘪𝘯𝘦𝘳𝘴 𝘢𝘧𝘵𝘦𝘳 𝘴𝘶𝘤𝘤𝘦𝘴𝘴𝘧𝘶𝘭𝘭𝘺 𝘤𝘰𝘮𝘱𝘭𝘦𝘵𝘪𝘯𝘨 𝘵𝘩𝘦 𝘍𝘪𝘳𝘴𝘵 𝘈𝘪𝘥 𝘢𝘯𝘥 𝘉𝘢𝘴𝘪𝘤 𝘓𝘪𝘧𝘦 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 𝘵𝘳𝘢𝘪𝘯𝘪𝘯𝘨.

#WeSpeakYourLanguage
#OneForHealth #IdeaHubOABPO