Online content moderators are like members of your neighborhood watch. Just like your local community, Internet users are free to interact with one another and express contrasting opinions on different matters. But just like any forms of organization, there will always be people online who won t behave the way you expect them to.
Making your online platforms interactive by welcoming comments, reviews, contest submissions, social media posts, and other contributions is definitely a good way of strengthening your online presence. These interactions drive audience engagement and draw prospective customers closer to your brand. Not all forms of user-generated content (UGC), however, are good for you. Welcoming UGC can […]
From social media posts and customer reviews to forum discussions and comment sections, brands are faced with the challenge of managing and moderating the content created by their users. Understanding Millennials and Gen Zers’ Passion for User-Generated Content To address this issue brought by the growing volumes of user-generated content on online platforms, some companies […]
As website owners like you look for new ways to take your social marketing strategy to a higher level, it’s only natural for you to eventually hire experts that can safeguard your online platforms. You can either outsource content moderation to a digital security agency or hire community management experts yourself.
The development of automation and artificial intelligence threaten to replace human content moderation. Will it work, though? Content moderation plays a crucial role in ensuring a safe and positive online environment. With the rise of automation, there has been a growing debate about whether machines can fully replace human content moderation. Today, we will explore […]
Your online forum is where members of your community can discuss and exchange ideas that are related to your brand’s niche. This helps make your website more welcoming to new users. Unfortunately, forums are also the favorite hangout places of sneaky link builders and digital marketers.
Most content marketers and bloggers would agree that one crucial metric that can determine a blog s success is the volume of feedback it receives from its target audience. Blog comments reflect how engaged your readers are with your brand. They also send a message of credibility to the general audience, especially the new visitors […]
As soon as your brand starts to form an online community of users who actively interact with one another on your website or social media platforms, the need for effective community management arises. This involves making a decision on how to moderate the content your audiences are contributing to the online platform. This means that […]
As a website owner, your goal is to make sure that the content on your website works for, and never against, your brand. Outsourcing content moderation is the best course of action you can take. Understanding Content Moderation Content moderation is the process of monitoring and reviewing user-generated content to ensure it complies with a […]
By now you re already aware that there are individuals out there who invest time in purposely disrupting your forums and comment sections. Internet trolling is a common problem faced by website owners and content moderators alike. The most effective way to combat trolls is by outsourcing content moderation services to an expert team that […]