5 Social media trends to base your digital marketing strategy on

5 Social media trends to base your digital marketing strategy on

OABPO Blog Team Published on January 12, 2015

e-commerce-digital-marketing-strategy-in-different-technology-devices
Social media has long been integrated in the digital marketing strategy of many brands as early as the mid-nineties, but experts are only seeing social networking activities to dominate the e-commerce world in 2015 and the next few years to come.

It was Internet selling giant, eBay, that first made peer-to-peer shopping popular since it was founded in 1995. Social media was yet to exist during this time, but the concept of providing a platform for bringing ordinary people together as buyers and sellers is social commerce in its full essence.

Twenty years since one of the earliest known instances of community-contributed e-commerce activity, social media was born and has evolved so immensely that it has become a household term, and even a necessity, to a quarter of the seven billion people inhabiting the world. Given the changes that social media has been continuously undergone, it makes sense for observers to foresee social media as a staple factor that will affect business trends every year.

For 2015, here are some of the social commerce innovations that businesses will likely adapt to grow and improve customer experience.

• Social wallet

e-commerce-using-laptop

Social networks will aim to provide more than just communication and entertainment tools for their members. As communities welcome marketers and brands, social networks will find ways to make shopping a breezy experience in on their respective platforms. And Facebook has been leading this trend through its payment features, which allow users to process payments, money transfers, or store financial information.

 

• “Buy” buttons

key-board-with-online-shopping-button

Along with payment tools, the social networking giant also tested the “buy” button last year–a function that lets users purchase directly on Facebook without leaving the site. Twitter also had their own version of the button, and merchants expect this convenience to proliferate among more social channels this year.

 

• Indoor positioning system

table-with-wifi-signal-image

Apple embraced the this technology in developing the iBeacon, an indoor positioning system that notifies nearby smart devices about an item s location in a store, as well as products on sale. As it also enables cashless and cardless payments, more businesses hope for similar technologies to emerge and be used by the buying public in the near future.

 

• Heightened privacy measures

keylock-with-numbers

New social networking and messaging apps came out in the past year, promising anonymity and ephemeral communication among users. But recent news and hacking incidents revealed the vulnerability of these types of sites, thus raising the question of whether social media is indeed a safe place to do money-related transactions. In 2015, expect heightened security policies from social networks that double as an e-commerce site.

 

•  More video ads and influencers

play-video-button

Brands have been taking advantage of the second-long video capabilities of mobile apps like Instagram and Vine by taking their teasers and ads right to their market s post feeds. Collaborating with influencers is also nothing new, but this year, there will likely be more brands tapping both videos and online celebrities for a richer, more interactive way of getting their marketing messages across.

What other trends do you expect to brew and eventually drive the e-commerce and digital marketing industries in the coming months? Feel free to share your thoughts by adding your comments below.

9 responses to “5 Social media trends to base your digital marketing strategy on”

  1. Anne says:

    That’s good to know, been thinking about starting up a business lately and using social media for marketing my brand.

  2. Floree Fullo says:

    Thanks for sharing! Very helpful 🙂

  3. Don Garcia Jr says:

    nice! this is the first time that i’ve these terms about digital marketing…it is really a great article most specially for beginners who wants to be successful in digital marketing era..

  4. Ikinasisiya kong matutunan ang mga bagay na ito. Ngayon ko laang narinig ang iBeacon. Magandang ideya ito. Bagama’t bihira akong mamili online (tanging isang sand bag at airline tickets laang ang karanasan ko rito), nakikita ko kung gaanong kaalwan nito kesa sa pagsuong sa kalsada’t maipit sa traffic.

  5. I agree to the buy button, because what is the use of great product or web review if you cant sell it.

  6. Based on experience as an online seller, the BUY Button has always been effective. I see mobile apps becoming a trend and pushing e-commerce further

  7. slickmaster says:

    Seems interesting move by the social networking heads to do this. That actually helps one to be a spome sort of businessman or entrepreneur in this digitzed world.

  8. Camille Ysabela Co says:

    Nice list! Very informative

  9. Wow, I didn’t know there was an iBeacon. That’s a cool system. Thanks for sharing this post 🙂

JOIN US ON FACEBOOK
Open Access BPO
Open Access BPO1 day ago
Meet the diverse superheroes of our #ContactCenter team! From analytical minds to empathetic listeners, we've got it all.

Swipe through to see the incredible personalities, working styles, and motivators that make our customer service shine!

----------
Our #recruitment & training strategies are designed to get the best reps for your brand.
Oursource with us today: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO1 day ago
#CallCenters need to build a consistent and memorable #CustomerExperience covering all channels, both digital and non-digital. You need a high-performing #multichannel team that can successfully implement your #CustomerService strategy.

Here's how: https://buff.ly/3qvoHui

----------
Let us create the multichannel program and team for your brand: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage`
Open Access BPO
Open Access BPO2 days ago
Among other benefits, 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝗺𝗼𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻 monitors and reviews user-generated content to:
• ensure the safety of customers;
• combat spam and potential scams;
• prevent misinformation and fake news;
• boost user experience; and
• cultivate an inclusive community.

𝗕𝘂𝘁 𝘄𝗵𝗶𝗰𝗵 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝗺𝗼𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗺𝗲𝘁𝗵𝗼𝗱 𝗶𝘀 𝗿𝗶𝗴𝗵𝘁 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀?
Explore the fascinating types of #ContentModeration shaping the digital landscape: https://buff.ly/3WR5rn5

----------
Work with our content experts to build a community where everyone feels heard and protected: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO3 days ago
Preventing your customers from leaving your brand may not be as easy as it sounds, but here are 5 tips your outsourced #CallCenter's customer retention team must consider: https://buff.ly/3Nem7Sb

----------
Ensure brand loyalty with Open Access BPO's high-quality #CustomerSupport. Contact us today: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerRetention
Open Access BPO
Open Access BPO3 days ago
#CallCenter Team Leaders drive progress and ensure top-notch service for your brand's customers.

Want to unlock the secrets to becoming an extraordinary leader for your team?
Here are the 5 biggest enemies of great leadership, along with a few tips on how to be a good leader: https://buff.ly/45LagCr

----------
Partner with Open Access BPO. We have great call center agents and team leaders to guarantee your brand's growth: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO1 week ago
To build a truly customer-centric organization, your #CustomerExperience team must be highly emotionally intelligent.

Here are the 5 advantages of cultivating #EmotionalIntelligence among your #CallCenter staff: https://buff.ly/43uHbcu

----------
Connect with an #outsourcing firm that can deeply connect with your customers: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CX #CustomerSupport
Open Access BPO