Better communication lines for call center in the Philippines' provinces

Better communication lines for call center in the Philippines' provinces

OABPO Blog Team Published on January 15, 2014

-call-center-in-the-Philippines
The Philippine Long Distance Telephone Company (PLDT) has completed the installation of the 150-kilometer submarine fiber optic cables, which is great news for every business operating a call center in the Philippines‘ central and southern regions.
The almost $9-billion link connects Bohol to main network centers in neighboring Visayan islands and Mindanao cities. The north portion runs almost 53 kilometers from Cebu to Bohol while the southern part of the link stretches over 97 kilometers from Bohol to Misamis Oriental in Mindanao. These links are to be connected to PLDT’s domestic fiber optic network (DFON).
As the link runs across major tourist spots and communication network sites, it could boost the tourism and outsourcing industries in Central Visayas and Northern Mindanao.

More dependable phone lines

-call-center-in-the-Philippines--

PLDT President and CEO Napoleon Nazareno stressed that the project is in line with the company’s aim to serve the Central Visayan region better by laying the groundwork for “future-proofing” their transmission facilities and expanding the reach of fiber technology in the region.
The Head of PLDT’s Technology Group, Rolando Pena, added that the Bohol DFON project will assure connection resiliency to bandwidth-heavy activities like various small and medium enterprises and call center operations conducted in Bohol and Cagayan De Oro.
“Call center companies and SMEs will benefit from these projects. They can set up shop in Bohol because they can rely on robust data networks supporting heavy bandwidth applications,” explained Eric R. Alberto, PLDT’s Head of Enterprise and International Carrier Business.
At present, the telecommunications company serves roughly 2,000 fixed wireless broadband subscribers and above 500,000 wireless subscribers. With almost 5,000 more fixed lines on the way, the communication industry could be another growth driver of the Philippine business process outsourcing industry.
Open Access BPO uses the best technologies and the reliable communication channels to ensure reliable call center operations. Visit our website to partner with us or join us on Google+.
 
 

Leave a Reply

JOIN US ON FACEBOOK
Open Access BPO
Open Access BPO1 day ago
Here are some tips to help your 24/7 #CallCenter handle high call volumes and keep customer experiences seamless and merry this #holiday season: https://zcu.io/6QTl

#WeSpeakYourLanguage #BPO #CustomerSupport
Open Access BPO
Open Access BPO3 days ago
The holiday season has always been a challenging time for companies managing #CustomerService. Make your #CallCenter's #CustomerSupport strategies foolproof by considering these challenges: https://zcu.io/Jh2M

#WeSpeakYourLanguage #Outsourcing
Open Access BPO
Open Access BPO4 days ago
Open Access BPO Taipei is the strategic outsourcing hub for businesses wanting to reach large Asian markets.

Our office provides multilingual #CustomerSupport, #ContentModeration and back office services designed to meet the unique needs of businesses catering to East Asian markets. Our experience in the sector connects your business operations to Asian markets, with results that add value to the #CustomerExperience.

Read more: https://zcu.io/jFDr

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO1 week ago
Companies delegate some of their processes to #CallCenter service providers to save time and resources. However, new businesses. such as #startups, should be careful of which tasks to outsource to ensure success: https://zcu.io/xLvY

#WeSpeakYourLanguage #Outsourcing #BPO
Open Access BPO
Open Access BPO1 week ago
We hope you have a fun and safe time with your loved ones wherever you plan to spend Thanksgiving this year. Happy #Thanksgiving!

#WeSpeakYourLanguage #OAHolidays
Open Access BPO
Open Access BPO1 week ago
Every entrepreneur's dream is to grow beyond his own shores, but how do you know if you're up to the challenge? Look out for these signs before taking your first step into international #expansion: https://zcu.io/Safk

#WeSpeakYourLanguage #Startup #Offshore #Outsourcing