Category: Global Outsourcing

What physical attributes should a Philippine call center have?

Determining the geographic location of your business is usually the first step in putting up your company, and what comes after is the process of putting together the right facilities...

By OABPO Blog Team

February 4, 2014

Global Outsourcing Solutions

2014 trends: Outsourcing call center and IT will be multi-channeled

Trend predictions for 2014 suggest companies that are outsourcing call center and IT services to start upping their services by conducting those in channels other than the traditional ones. Here...

By OABPO Blog Team

December 6, 2013

Global Outsourcing Multilingual Call Center Services

Should you outsource your German call center needs?

The main purpose of a German call center is to employ multilingual representatives who cater to the needs of your customers who speak Deutsch, Germany’s native language. If you lead...

By OABPO Blog Team

November 15, 2013

Global Outsourcing Solutions Top Story

How can e-commerce BPO in the Philippines avoid calamity damage?

Although natural disasters like typhoons and earthquakes usually destroy physical infrastructures, they can also inflict damage on intangible systems. That s why investors of BPO companies in the Philippines, especially...

By OABPO Blog Team

November 13, 2013

Global Outsourcing Philippine Outsourcing

Outsourcing to Philippine Call Centers: Why Disaster Recovery and Business Continuity Matter

Outsourced call centers hold within it a treasure chest of potential, with businesses leveraging the expertise of Philippine call centers to streamline operations and reduce costs. The Philippines has established...

By Julie Pearl

November 12, 2013

Global Outsourcing Philippine Outsourcing Top Story

BPO in the Philippines unfazed by super typhoon Haiyan

The Manila headquarters of international outsourcing firms bore minimal damage from Super Typhoon Haiyan (Philippine name: Yolanda), keeping business process outsourcing (BPO) in the Philippines steadfast.

By OABPO Blog Team

November 12, 2013

Global Outsourcing Top Story

After outsourcing to China, what’s next for Apple?

Though outsourcing to China has saved Apple a lot of money, it has also earned criticisms from both labor groups and statesmen. Now, the leading tech corporation is resorting to...

By OABPO Blog Team

November 5, 2013

Global Outsourcing Solutions

How to build a successful partnership with your outsourcing provider

Successful outsourcing partnerships are hard to come by. This is why you should do whatever it takes to keep it long-term. In modern business, outsourcing plays a role in enhancing...

By OABPO Blog Team

November 4, 2013

Call Center Industry Global Outsourcing Outsourcing tech tools

How can outsourcing companies adopt new tech?

Keeping up with the latest business processes and tools is vital for companies of any size or industry. Offshoring companies, especially, need to keep a finger on the business process...

By Luis Anthony Oliveros

October 30, 2013

Customer Experience Customer Support Global Outsourcing Solutions

How ecommerce outsourcing helps attract more online shoppers

The growth of the Internet and massive mobile penetration are among the main drivers of global ecommerce adoption. The convenience brought by these factors presented a multitude of business opportunities,...

By OABPO Blog Team

October 24, 2013

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Open Access BPO 21 hours ago

Behind every successful #SaaS company is an operational system designed to handle complexity without losing momentum.

#AI-driven #BackOffice outsourcing cuts costs, increases flexibility, and lets your team focus on what drives growth.

💡 Click to see why more SaaS leaders are turning to this strategy, transforming #finance, #HR, and compliance.

Discover the advantages here: https://buff.ly/sS21Vcr

#OpenAccess
#Outsourcing #BusinessStrategy
#BusinessGrowth #OperationalExcellence
#TechLeadership

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Open Access BPO 10 days ago

🌱 𝗔 𝗴𝗿𝗲𝗲𝗻𝗲𝗿 𝗳𝘂𝘁𝘂𝗿𝗲 𝘀𝘁𝗮𝗿𝘁𝘀 𝘄𝗶𝘁𝗵 𝘄𝗵𝗮𝘁 𝘄𝗲 𝗽𝗹𝗮𝗻𝘁 𝘁𝗼𝗱𝗮𝘆.

On September 26, in observance of Save Sierra Madre Day, #OpenAccess and Fostering Education & Environment for Development (FEED) held Plant It Forward 2026 at the UP Laguna-Quezon Land Grant in Siniloan, Laguna.

With more than 30 volunteers planting native saplings, the initiative supported local reforestation efforts and highlighted the importance of protecting the Sierra Madre and its forests.

Observed annually on September 26 under Presidential Proclamation No. 413, Save Sierra Madre Day calls attention to the importance of conserving this vital mountain range.

Watch the highlights from Plant It Forward 2026.

#MomentsAtOpenAccess
#PlantItForward2026 #SaveSierraMadreDay

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Open Access BPO 20 days ago

#Outsourcing empowers businesses to adapt quickly, manage risks, and sustain growth, even in unpredictable markets.

💡 Discover how strategic outsourcing builds unbreakable resilience for international enterprises:
https://buff.ly/xyrhSA6

#OpenAccess
#BusinessResilience #OutsourcingStrategy #GlobalCX
#RiskManagement #FutureReady

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Open Access BPO 27 days ago

𝗚𝗹𝗼𝗯𝗮𝗹 𝗯𝗿𝗮𝗻𝗱𝘀 𝗴𝗮𝗶𝗻 𝗮 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝗲𝗱𝗴𝗲 𝘄𝗵𝗲𝗻 𝗼𝘂𝘁𝘀𝗼𝘂𝗿𝗰𝗶𝗻𝗴 𝘁𝗼 𝗺𝘂𝗹𝘁𝗶𝗹𝗶𝗻𝗴𝘂𝗮𝗹 𝗖𝗫 𝗽𝗮𝗿𝘁𝗻𝗲𝗿𝘀 𝘄𝗶𝘁𝗵 𝗶𝗻𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗵𝗶𝗿𝗶𝗻𝗴 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲𝘀.

Diverse teams deliver cultural sensitivity, empathy, and language expertise that strengthen customer trust across markets.

💡 See how #InclusiveHiring in multilingual #outsourcing builds stronger brand‑customer relationships: https://buff.ly/z7F5gJQ

#OpenAccess
#OutsourcingStrategy #GlobalCX #BusinessGrowth

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Open Access BPO 34 days ago

𝗠𝘂𝗹𝘁𝗶𝗹𝗶𝗻𝗴𝘂𝗮𝗹 𝗮𝗻𝗱 𝘀𝗲𝗰𝘂𝗿𝗲 𝗼𝘂𝘁𝘀𝗼𝘂𝗿𝗰𝗶𝗻𝗴 𝗱𝗲𝗳𝗶𝗻𝗲𝘀 𝘁𝗵𝗲 𝗲𝗱𝗴𝗲 𝗳𝗼𝗿 𝗴𝗹𝗼𝗯𝗮𝗹 𝗯𝗿𝗮𝗻𝗱𝘀.

International businesses thrive when customer trust, #DataSecurity, and language inclusivity are built into every interaction.

💡 Learn how secure #multilingual #outsourcing empowers global brands to expand confidently across borders: https://buff.ly/ZHo7Xbd

#OpenAccess
#BusinessGrowth #StrategicOutsourcing
#FutureOfWork #CX #GlobalBusiness

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Open Access BPO 48 days ago

How do you measure an outsourcing partner’s true stability? Look beyond the SLA. Real commitment means sustained, need-driven investment in the community, not one-off gestures.

#OpenAccess recently partnered with Foundation of Balay Pasilungan, a non-profit oragnization in Davao, to provide essential donations and volunteer support for disadvantaged children.

This builds on our annual commitment to community impact through initiatives such as school-building, animal shelter support, and tree-planting.

Read more about our team's volunteer experience here:
https://buff.ly/9vCE5C6

#OpenAccessCares #CSR
#CommunityImpact #givingback
#CommunityOutreach

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