Category: Omnichannel

Multicultural call center, Open Access BPO, recently hosted a memorable Oktoberfest celebration at Apotheka Manila in Poblacion, Makati.

The event was a resounding success, drawing a large crowd of employees and guests. Attendees enjoyed a festive atmosphere, and live music from blues-rock band La Crema and DJs Allen and Madz.

The celebration is a testament to Open Access BPO's commitment to fostering a diverse, inclusive, and engaging work environment.

We look forward to hosting future events that celebrate our differences and bring us together as a community.

#WeSpeakYourLanguage
#oktoberfest #Oktoberfest2024

𝗜𝘁'𝘀 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗪𝗲𝗲𝗸 𝗮𝘁 𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢!

We're celebrating the incredible people who make a difference every day. Our dedicated teams, the heart of OABPO, go above and beyond to create memorable experiences for our customers and partners.

Their passion and commitment are the driving force behind our success.
As thank you, we've filled this week with fun activities, from movies, exciting video challenges to thrilling on-site games, program-specific treats, and amazing prizes.

#WeSpeakYourLanguage
#CustomerServiceWeek #CSWeek
#CustomerServiceWeek2024
#OABPOCSWeek2024 #AboveAndBeyond

Your #IVR plays a crucial role in your #CustomerService and in establishing your brand's image.
Of course, nobody wants to be kept waiting or go through a long complicated process before their concern gets resolved.

Read more: https://buff.ly/47OWZKz

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Raise #CustomerExperience with a trusted #outsourcing firm: https://buff.ly/3Brtoe7

#WeSpeakYourLanguage
#CustomerSupport #CX
#CustomerExperience #CSat

When you outsource specialized tasks to industry experts, you elevate your service quality, leading to happier customers. This satisfaction, in turn, builds trust in your brand.

But #outsourcing can do more than just earn trust–it can actively strengthen it!

Here's how outsourcing can supercharge customer trust: (Link to your blog: https://buff.ly/3Y4byGO)

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Open Access BPO's data-secure and hyper-customizable solutions and data security make us one of the most trustworthy partners around.

Contact us today and let's build you a winning #CX team: https://buff.ly/3Y83NQf

#WeSpeakYourLanguage
#CustomerService #CustomerExperience

𝗢𝗔𝗕𝗣𝗢 𝗗𝗮𝘃𝗮𝗼 𝗧𝗲𝗮𝗺 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝘀 𝗙𝗶𝗿𝘀𝘁 𝗔𝗶𝗱 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴, 𝗡𝗼𝘄 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗳𝗼𝗿 𝗘𝗺𝗲𝗿𝗴𝗲𝗻𝗰𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗲

Open Access BPO reaffirms its dedication to fostering a safe and supportive work environment for its employees. Our Davao team recently organized an Occupational First Aid and Basic Life Support training program in collaboration with the Philippine Red Cross - Davao City Chapter.

Participants underwent comprehensive basic life support techniques, including cardiopulmonary resuscitation (CPR), wound management, and patient transportation. Upon successful completion, our team members were certified as first aiders, enabling them to respond effectively to on-site emergencies.

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This initiative underscores Open Access BPO's commitment to prioritizing the health and well-being of its workforce. By equipping employees with vital first aid skills, the company empowers them to take proactive measures in ensuring a safe and secure workplace for all.

𝘗𝘩𝘰𝘵𝘰 𝘴𝘩𝘰𝘸𝘴 𝘖𝘱𝘦𝘯 𝘈𝘤𝘤𝘦𝘴𝘴 𝘉𝘗𝘖 𝘋𝘢𝘷𝘢𝘰 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘢𝘯𝘥 𝘗𝘩𝘪𝘭𝘪𝘱𝘱𝘪𝘯𝘦 𝘙𝘦𝘥 𝘊𝘳𝘰𝘴𝘴 𝘵𝘳𝘢𝘪𝘯𝘦𝘳𝘴 𝘢𝘧𝘵𝘦𝘳 𝘴𝘶𝘤𝘤𝘦𝘴𝘴𝘧𝘶𝘭𝘭𝘺 𝘤𝘰𝘮𝘱𝘭𝘦𝘵𝘪𝘯𝘨 𝘵𝘩𝘦 𝘍𝘪𝘳𝘴𝘵 𝘈𝘪𝘥 𝘢𝘯𝘥 𝘉𝘢𝘴𝘪𝘤 𝘓𝘪𝘧𝘦 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 𝘵𝘳𝘢𝘪𝘯𝘪𝘯𝘨.

#WeSpeakYourLanguage
#OneForHealth #IdeaHubOABPO

On International Coffee Day, we highlight the company coffee bar in our Makati office's cafeteria.

Our coffee joint is just one of the many employee engagement and rewards projects we've implemented at Open Access BPO.

Our team members enjoy a variety of beverages around the clock, taking a well-deserved break to recharge and connect with colleagues.

#WeSpeakYourLanguage
#InternationalCoffeeDay #OABPOperks
#BuhayOABPO #OABPOlife