Allies and members of Open Access BPO’s LGBTQIA+ community gathered to join Metro Manila Pride‘s Tayo ang Kulayaan: Pride March and Festival held at the Ayala Malls Circuit grounds in...
Open Access BPO VP Joy Sebastian recently spoke at a leadership workshop organized by the Contact Center Association of the Philippines (CCAP) held at the Asian Institute of Management (AIM)...
The Philippine sports culture revolves around three games: basketball, volleyball, and boxing. Every now and then, though, there are sports that have become a topic among Filipino fans because a...
Open Access BPO celebrated the seventh anniversary of its operations site in Davao, Philippines with a day of fun outdoor activities. The event took place at the picnic grounds of...
With the conclusion of Pride Month, I am proud of our participation in the spirit of the month: marches joined, focus discussions held among all our stakeholders, awareness and sensitivity...
Multilingual call center Open Access BPO recently held its HIV/AIDS awareness and screening program in their Glorietta 2 office in Makati, Philippines. The event is the first of many internal...
Open Access BPO recently concluded its Data Privacy Awareness Month with weekly activities and created a data privacy and security handbook to educate employees about the proper and secure ways...
Open Access BPO employees recently completed the First Aid and Basic Life Support Training, conducted by the Philippine Red Cross (PRC) as mandated by the Department of Labor and Employment...
MAKATI CITY, Philippines, March 31- Open Access BPO has opened a new operations site in Makati City, Philippines. This expansion is in response to the multilingual outsourcing firm’s recent growth....
Makati City, Philippines, March 1, 2022 - Open Access BPO, a leading provider of multilingual call center solutions, received Health Insurance and Accountability Act (HIPAA) compliance, ensuring safe data management...
#CustomerExperience can be complex. Even great brands stumble in delivering consistent #CX.
The difference lies in how you respond.
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When agents leave, brands face constant hiring, long training cycles, and inconsistent service. All of these cau dents on customer trust and brand loyalty.
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Your #CX strategy deserves a partner who can deliver seamless, scalable support.
Open Access BPO helps businesses like yours transform every interaction into loyalty and growth.