Recent tragedies have yet again reminded the world of how preparedness can save a business. Using the resilience of the Philippine outsourcing industry as an inspiration, Open Access BPO has...
It’s not an official reclamation of the country’s former throne, but the US has broken local e-commerce records by making a total of $2.29 billion online sales revenue in a...
It looks like those who predicted about e-commerce sales’ Black Friday dominance were right. The total revenues from America’s biggest holiday sale comprised largely of purchases done through mobile devices....
The ever-changing e-commerce landscape offers limitless possibilities for businesses to sell their goods through electronic and digital means. And along with the new business innovations technology brings, changes in consumer...
In the first three quarters of 2013, the global outsourcing industry went through slight downturns, but major upsurges were still felt, especially by business process outsourcing (BPO) in the Philippines....
Boutique-style business process outsourcing (BPO) companies in the Philippines emerges as ideal outsourced solution providers for businesses that are looking for specialized services with more immediate results. As the holidays...
International businesses commonlyย outsource call center services to the Philippines to cut down on expenses, but aside from the country’s low operational and labor costs, investors choose the country for the...
Inbound customer service representatives answer incoming calls from your customers who want to make sales inquiries, seek technical support, or know general information about your company and your products. Traditionally,...
It’s that time of the year again when shops clear their aisles for an incoming rush of bargain hunters raging and racing against each other for the best deals. For...
The flourishing IT-BPO sect in Pasig City’s Ortigas business district owes its success to international companies that outsource technical support. With another technical facility provider signing a contract to expand...
On September 26, in observance of Save Sierra Madre Day, #OpenAccess and Fostering Education & Environment for Development (FEED) held Plant It Forward 2026 at the UP Laguna-Quezon Land Grant in Siniloan, Laguna.
With more than 30 volunteers planting native saplings, the initiative supported local reforestation efforts and highlighted the importance of protecting the Sierra Madre and its forests.
Observed annually on September 26 under Presidential Proclamation No. 413, Save Sierra Madre Day calls attention to the importance of conserving this vital mountain range.
How do you measure an outsourcing partnerโs true stability? Look beyond the SLA. Real commitment means sustained, need-driven investment in the community, not one-off gestures.
#OpenAccess recently partnered with Foundation of Balay Pasilungan, a non-profit oragnization in Davao, to provide essential donations and volunteer support for disadvantaged children.
This builds on our annual commitment to community impact through initiatives such as school-building, animal shelter support, and tree-planting.