Content management 101: What you need to know about blog outsourcing

OABPO Blog Team Published on April 16, 2014

Content-management-
Content management is the process of creating, collecting, and publishing of digital content on the Internet. The content we are talking about may be images, videos, sound, text, or a mix of any of these, but in this article, we will focus on the development and management of written content for blogs.
Blog outsourcing
Businesses create web content for various reasons, which all boil down to a main goal: to promote their brand. They use blogs to boost their online presence on search engines using informative and compelling articles tailored for their target audience. This task requires time and specialized skills, which most businesses may not have, as they are more focused on higher-priority undertakings like sales and operations.

Content-management--

This is where blog outsourcing proves to be beneficial to them.
By letting a team of highly skilled writers, search engine optimization (SEO) specialists, and social media marketers enhance your brand for better online reach, you are assured that the produced content is of high quality and strategically created to boost engagement from your readers.
The blogging process includes the following steps:

•   Creation

•   Editing

•   Publishing

•   Monitoring

You may participate in crafting the content strategy at the onset, but once your content team gets the hang of the tone you want, you no longer have to fully involve yourself with the rest of the blogging process.
Where to outsource
While blogging can be done by freelancers, outsourcing firms prove to be more preferable in terms of costs and output quality. A home-based writer will solely be responsible for the writing and editing, so you may need to hire a separate staff to handle the other areas of blogging.

Content-management---

Should you decide to outsource blog management, a complete content management team will be responsible for the whole process and give you these benefits:

•   A broader selection of writers who specialize in various subjects

•   Stricter keyword guidance for optimized content

•   Precise editing and quality control

•   Expert help with content strategy

•   Active post monitoring and engagement with readers

Whether you want to widen your market reach or reinforce your online following, blogging is a great way of letting the online world know about your brand. Your Internet activity says a lot about your business, so you should be careful with what you put out there and make sure that your published content is expertly produced to suit the taste of your audience.
Content Management is one of Open Access BPO s back office outsourcing solutions that can help companies develop a positive online reputation and grow their customer base. Learn more about us and our other services by visiting our website and by joining us on Google+.
 
 

Join us on facebook
Open Access BPO 4 days ago
Improving the #CallCenter agent experience involved offering incentives that make your #CX reps genuinely proud of their work and and the company that handles them.

𝗦𝗶𝗺𝗽𝗹𝘆 𝗽𝘂𝘁, 𝗶𝘁'𝘀 𝗮𝗹𝗹 𝗮𝗯𝗼𝘂𝘁 𝘁𝗮𝗸𝗶𝗻𝗴 𝗰𝗮𝗿𝗲 𝗼𝗳 𝘆𝗼𝘂𝗿 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲𝘀.
Here are some reasons why you should improve the employee experience: https://buff.ly/4gdjGMg

----------
Get access to #CustomerSupport experts to frontline your programs: https://buff.ly/3ZctHmL

#WeSpeakYourLanguage
#EmployeeManagement #EmployeeEngagement
Open Access BPO 4 days ago
Being consistent in making customers happy means being adaptable to whatever they need.

Sometimes, this means abandoning some customer service ideas such as these: https://buff.ly/3z6weEo

----------
Stop settling for average customer support.
Partner only with a trusted #outsourcing expert and give your customers the best #CX they deserve!

Outsource now: https://buff.ly/3ZbcDgV

#WeSpeakYourLanguage
Open Access BPO 5 days ago
Disasters can happen at any time. So, if you're thinking about #outsourcing to a #CallCenter.

The best thing you can do to ensure your ops' resilience is to choose an #OutsourcingPartner with robust #DisasterRecover and #BusinessContinuity strategies.

Here's why and how (plus tips for implementing a successful outsourcing strategy):
https://buff.ly/3XrZheN

----------
Open Access BPO's commitment extends beyond exceptional #CX.

Our robust information security strategy ensure the protection of your data, even in times of disaster: https://buff.ly/4ebCrxT

#WeSpeakYourLanugage
#PhilippineCallCenters #disasterpreparedness
#BusinessResilience #RiskManagement
#CrisisManagement #DisasterPreparednessMonth
Open Access BPO 5 days ago
#CallCenters have a crucial role in delivering outstanding #CustomerExperiences and ensuring #CustomerSatisfaction.

𝗛𝗼𝘄𝗲𝘃𝗲𝗿, 𝘄𝗶𝘁𝗵 𝗴𝗿𝗲𝗮𝘁 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗰𝗼𝗺𝗲𝘀 𝘁𝗵𝗲 𝗻𝗲𝗲𝗱 𝗳𝗼𝗿 𝗽𝗿𝗲𝗽𝗮𝗿𝗲𝗱𝗻𝗲𝘀𝘀.

Brands need to be aware of these potential #CallCenter concerns (and be well-equipped to handle them effectively): https://buff.ly/3XrjqAP

----------
Let the Open Access Difference ensure seamless #CX and #CustomerLoyalty, maintain your brand's reputation, and protect your ops from these call center nightmares.

Contact us today so we can set up a program that addresses your needs and meets your goals:
https://buff.ly/4cOetY6

#WeSpeakYourLanguage
#CallCenterTips #CustomerService
#CustomerSupport #CSat
#DisasterPreparednessMonth
Open Access BPO 6 days ago
September is Disaster Preparedness Month.
We at Open Access BPO are committed to disaster preparedness to ensure uninterrupted service delivery for our partners and a consistently safe and productive workspace for our teams.

----------
Natural or man-made disasters can happen at any time. Safety should be a top priority for everyone, so it's essential to be prepared.

We do our part by maintaining a resilient workforce. From regular evacuation drills to first aid training, we prioritize everyone's safety on-site.

Contact us today to learn more about our strategies and protocols for keeping our teams, our client's ops, and critical data safe: buff.ly/3XsZK0z

#WeSpeakYourLanguage
#DisasterPreparednessMonth
#BusinessContinuity #EmployeeSafety
Open Access BPO 10 days ago
Elevate your #CustomerExperience and drive business growth with exceptional #CustomerSupport delivered by a dedicated #CallCenter partner.

Captivate your customers and build lasting relationships through personalized service, timely responses, and a commitment to exceeding expectations.

Here are tips your outsourced call center's customer retention team must consider: https://buff.ly/3X1pWhn

----------
Ensure brand loyalty with Open Access BPO's high-quality #CustomerSupport.

Contact us today and let our #CX specialists hyper-customize a program just for you: https://buff.ly/4cGonLn

#WeSpeakYourLanguage