Heads-up: Millennial managers are coming!

Faith Ocampo Published on November 12, 2015

smiling-millennial-with-young-business-team-in-meeting
The millennial workforce is rapidly expanding. By 2020, millennials will make up 50% of the workforce, and this number is predicted to reach 75% by 2025. This group, loosely defined as consisting of 18- to 35-year-old employees, is responsible for the many workforce management changes we ve already seen in the past years. Their unique characteristics such as their preference for flexible schedules and cause-related jobs require managers to implement a different leadership style in order to prevent them from leaving the office.

smiling-millennial-with-young-business-team-in-meeting-2

This is also why managing the millennial employees has become the topic of many online discussions. As millennials, with their digital savviness and social awareness, are among the biggest sources of talent nowadays, employers want to do their best to keep them.
But the tables are beginning to turn. We re now fast entering the period wherein millennials are making the leap from entry-level jobs to managerial positions.

Can you picture the millennials as workforce leaders? Here are some of the changes that might happen as millennial employees start to climb up the corporate ladder.

1. Millennial managers struggle with work-life balance.

annoyed-young-woman-milennial-in-business-garb-holding-flat-iron-laptop

Millennials want to work as hard as they can while maintaining an enjoyable life. This is why they prefer jobs with flexible terms. However, the shift of their role from employees to managers means that they ll be facing more responsibilities. Thus, achieving a relaxed lifestyle will become more challenging for them.

In order to adjust to this, millennial managers tend to devise ways to create an atmosphere that allows work-life blend in the office. That means making the workplace less stressful and more fun for everyone.

 

2. Inflexibility, lack of diversity, and bureaucracy might not work.

silly-young-male-business-manager-millennial-in-office-looking-through-paper-telescope-while-on-phone-call

The things that millennial employees hate about structured work are also the same things they tend to hate as managers. As leaders, this generation will prefer a job that offers plenty of opportunities to learn. This is also the kind of environment that they yearn to provide to newer employees, so expect your office to adopt a more diplomatic and flexible management approach.

 

3. Building relationships is priority.

millennial-young-call-center-manager-helping-customer-service-team

For the earlier generations, workforce management is all about productivity. They may not care as much about building friendships with their colleagues as long as they can deliver what s expected of them. However, millennials highly value emotional intelligence, and part of this is initiating and maintaining healthy relationships.

In the workplace, millennial managers tend to highlight activities that would allow team members to get acquainted with each other and get to know each other personally. For them, this is a great way to build harmonious team dynamics.

 

4. Millennial managers empower employees.

excited-applauding-millennial-business-team-lookikng-at-young-boss

Millennials are an idealistic generation. They constantly aim for progress and are always ready to give their best efforts to fulfill their tasks. In management, they expect nothing less from their team members. Thus, they make a habit of listening to employees insights and offering career advice when their colleagues need it.

For millennials, the transition from employee-level positions to managerial roles can be challenging, or even rough. This phenomenon might also result in several changes in workforce management, but once millennial managers have adjusted to their new roles, they ll emerge to become the most resourceful and creative leaders of this time.

Faith is a digital media enthusiast aiming to become an active part of the tech world by sharing her insights. She likes to blog about everything digimarketing, technology, and social media.
Join us on facebook
Open Access BPO 7 days ago
The world is getting smaller, and your customers come from all corners of it!
Partnering with a culturally diverse #CallCenter team isn't just the right thing to do, it's a smart business move.

Learn about the key benefits in our blog:
https://buff.ly/360SqHP

----------
Want a high-value #CustomerExperience for your diverse audience?

Let our multicultural teams help your brand break into international markets without worries.

Contact us today: https://buff.ly/59i7YD6

#WeSpeakYourLanguage
#CX #diversity #inclusion
Open Access BPO 7 days ago
Open Access BPO is kicking off our Pride Week, a dedicated series of events celebrating #PrideMonth. This initiative underscores our commitment to fostering a workplace culture built on #inclusion and #diversity.

Throughout the week, we've planned a series of meaningful activities designed to celebrate the #LGBTQIA+ community. We believe that fostering an environment where every individual feels valued and empowered is crucial for our collective success.

Our dedication to creating a safe and equitable space extends beyond this week, reflecting our ongoing commitment to a more inclusive future for all.

#WeSpeakYourLanguage
#PrideMonth #Pride2025 #UnitedByLove
#OneWithDiversity #PrideMonth2025
Open Access BPO 7 days ago
Open Access BPO is kicking off our Pride Week, a dedicated series of events celebrating #PrideMonth. This initiative underscores our commitment to fostering a workplace culture built on #inclusion and #diversity.

Throughout the week, we've planned a series of meaningful activities designed to celebrate the #LGBTQIA+ community. We believe that fostering an environment where every individual feels valued and empowered is crucial for our collective success.

Our dedication to creating a safe and equitable space extends beyond this week, reflecting our ongoing commitment to a more inclusive future for all.

#WeSpeakYourLanguage
#PrideMonth #Pride2025 #UnitedByLove
#OneWithDiversity #PrideMonth2025
Open Access BPO 8 days ago
Open Access BPO conducted Plant It Forward, a two-part tree-planting initiative, held in Laguna and Davao in May and June 2025.

Volunteers from both activities planted 300 Philippine indigenous trees, which were selected to help maintain the biodiversity in the area.

โ€œThis program is more than just planting trees; itโ€™s about cultivating a culture of social responsibility within our organization and demonstrating our commitment to the communities where we operate,โ€ said Joy Sebastian, Global VP at Open Access BPO.

This is only the start. Open Access BPO vows to continue investing in such environmental projects, affirming its core value of creating positive impact.

Read more about the green initiative here: https://buff.ly/HjTlHZC

#WeSpeakYourLanguage
#OABPOPlantItForward
#OABPOcares #IdeaHubOABPO
Open Access BPO 8 days ago
๐€๐๐๐ข๐ง๐  ๐ฏ๐š๐ฅ๐ฎ๐ž ๐ญ๐จ #๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž ๐ฆ๐ž๐š๐ง๐ฌ ๐ ๐จ๐ข๐ง๐  ๐ญ๐ก๐ž ๐ž๐ฑ๐ญ๐ซ๐š ๐ฆ๐ข๐ฅ๐ž ๐Ÿ๐จ๐ซ ๐ฒ๐จ๐ฎ๐ซ ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐ฌ.
This means transforming basic interactions into meaningful connections.

It's the secret to building strong customer loyalty and driving business success by making customers feel valued and understood.

Dive deeper into what makes a truly value-added #CX and how it can significantly boost #CustomerLoyalty and overall business success: https://buff.ly/8Wxb9gw

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Ready to transform your customer experience? Don't settle for less; elevate your #CX by partnering with a #CallCenter that truly goes the extra mile 24/7.

Learn how our dedicated team can enhance your customer interactions and drive loyalty.
Take the first step towards superior CX today: https://buff.ly/L6dUG5E

#WeSpeakYourLanguage
#CustomerSupport #BPO
Open Access BPO 11 days ago
Reposted from @tdcxgroup

Weโ€™ve made yet another bold move.

Just last month, TDCX Group launched Chemin to help the worldโ€™s most ambitious companies realize their AI goals โ€” faster, safer, and smarter.

To accelerate our ambition, the Group has acquired SUPA, a cutting-edge data annotation platform known for its agile, gig-powered model and elite talent network.

SUPA will now be part of Chemin, as we make moves to deepen our ability to support everything from training foundational models to safeguarding mission-critical AI systems.

โ€œThe future of customer experience is AI-powered, and AI itself runs on increasingly complex, curated data. SUPA brings us the right capabilities and talent frameworks to fuel that future. By embedding SUPA into Chemin, weโ€™re doubling down on our ability to support enterprise and frontier AI labs with world-class data operations,โ€ says Laurent Junique, CEO and Founder, TDCX Group.

As the demand for precision, scalability, and human-in-the-loop intelligence grows, we look forward to delivering the kind of nuanced data interpretation and domain expertise todayโ€™s frontier AI requires.

Slide into our inbox โ€” we speak AI.

Tap the 'Press Release' link in our bio for more details.

#CX #Outsourcing #AI #EnabletheFuture