How to harness the latest Facebook, YouTube & Pinterest updates

OABPO Blog Team Published on September 22, 2014

How-to-harness-the-latest-Facebook-YouTube-Pinterest-updates--Digital-Marketing-Strategy--Open-Access-BPO Fairly recently, a trio of today’s biggest social networks have unveiled updates that may or may not affect the way companies implement their online marketing. For businesses that are taking their digital marketing strategy to the social media giants Facebook, Youtube, and Pinterest, staying abreast of these latest developments is not just an option, but a prerequisite to marketing success.

Here are some recent social media updates that can impact your Internet marketing game.

Facebook’s News Feed to prioritize timely news

How-to-harness-the-latest-Facebook-YouTube-Pinterest-updates--Digital-Marketing-Strategy--Open-Access-BPO--Facebook-News-Feed

The latest Facebook update makes the News Feed more sensitive to the relevance and timeliness of posts made by your friends or by the Pages you follow. This means that if a certain post is qualified by Facebook’s algorithm to be something about a hot or trending topic, then the sooner you can see that post on the top of your News Feed.

How does Facebook do this? It takes into consideration the rate of likes and comments a post attracts and when these forms of engagement, including shares, take place. Meaning, if a story gains a lot of interaction from readers shortly after it was posted, then the sooner it will show up higher on the News Feed.

For marketers, this means that in order for your Page’s posts to gain prominence, they have to talk about something that is of timely concern to your readers. Post more about breaking news, industry updates, or sporting events, since these are the topics that usually fill the trending list. By producing content that is relevant to your audience, your posts will have increased velocity of audience engagement that will make them more visible to your Page’s followers.

Pinterest releases new analytics and notification tools

How-to-harness-the-latest-Facebook-YouTube-Pinterest-updates--Digital-Marketing-Strategy--Open-Access-BPO--Pinterest-Analytics

With the new Analytics dashboard, visual marketers can now monitor their accounts with more comprehensive data. You not only get to monitor how your Pins are faring on your own Pinterest profile through stats like clicks, impressions, repins, and likes; now you can monitor actions outside of your profile, such as boards and Pins shared on third-party websites. You can also now have an idea about the demographic of the people who engage with your Pins. This allows you to identify not only which of your Pins and boards are liked by most people, but also who your prospects are, including their interests, location, language, and gender.

Why does this matter to marketers? Simply put, this new tool allows visual marketers to see the bigger picture. It enables you to see how prospective customers react to your Pins, even beyond your website. You can now decide which strategies have been working and do more of them. This allows you to optimize click-through rates by targeting your advertising efforts according to patterns of user interaction elicited by your Pins.

In addition to the new analytics, Pinterest also released a new feature called News. This allows users to instantly view activities from Pinners, brands, and boards they follow. In a marketing perspective, this is helpful because it puts your business on top of your followers’ radar as long as you remain active on Pinterest. It will also help you reach more people, since actions like repinning, following, or liking done by your followers will be viewable to their own sets of followers and Facebook friends on Pinterest.

 

YouTube adds minute-by-minute view count to its Realtime report

How-to-harness-the-latest-Facebook-YouTube-Pinterest-updates--Digital-Marketing-Strategy--Open-Access-BPO--YouTube-Realtime-Analytics

YouTube now lets you use its analytics to monitor the real-time performance of your marketing videos by reporting view counts minute-by-minute. The new dashboard lets you see five of your most recently published videos. The videos are accompanied by two graphs one shows the hour-by-hour figures for the past two days while another shows the minute-by-minute data for the past hour.

Previously, YouTube only allowed hour-by-hour monitoring of view counts. This Realtime report update therefore allows you to gain early observation of the performance of your most recent marketing videos within minutes of uploading. You can now make impromptu decisions on your promotional strategies to improve your videos’ reach.
If you’re producing a video as part of big social campaign, this minute-by-minute reporting can let you assess the impact of the video as it is being rolled-out. You can also compare the reception performance or view counts of your video in the different social channels.

Join us on facebook
Open Access BPO 11 days ago
#CustomerExperience can be complex. Even great brands stumble in delivering consistent #CX.

The difference lies in how you respond.
Discover how a sincere, well-crafted apology can rebuild trust and turn challenges into opportunities: https://buff.ly/uKPl7DV

──────────────────────────────
Empathetic #CustomerService experts are invaluable in navigating these delicate situations.

Open Access BPO's #CustomerSupport teams are rigorously trained to go above and beyond, ensuring a seamless and positive experience for every customer.

Contact us today and let our experts show you the difference: https://buff.ly/00aELro

#WeAreOABPO
#Outsourcing #CustomerSupport
#CustomerSatisfaction #CSat
Open Access BPO 17 days ago
Exceptional #CustomerService starts with the people behind every interaction.
In outsourced #CallCenter environments, sustained pressure and high expectations can lead to agent burnout, ultimately impacting customer outcomes and brand trust.

Understanding the signals early allows leaders to take proactive action. Explore the key signs your #CustomerExperience team may be experiencing burnout: https://buff.ly/3EdPl6f

──────────────────────────────
Open Access BPO's AI-powered processes ensure #EmployeeEngagement and development, supporting our agents to deliver exceptional service for your brand.

Get in touch with our team and learn how we can help your brand thrive: https://buff.ly/IYZcGuz

#WeAreOABPO
#Outsourcing #CustomerSupport
#CustomerSatisfaction #CSat
Open Access BPO 19 days ago
Thinking about taking your business global? #China's booming economy makes it a must-consider market for expansion.

But entering a new market comes with challenges. Partnering with a truly capable #outsourcing #CX company can help you navigate local consumer expectations, streamline operations, and solidify your expansion.

𝗜𝗳 𝘆𝗼𝘂 𝘄𝗮𝗻𝘁 𝘁𝗼 𝗲𝘅𝗽𝗮𝗻𝗱 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗯𝗲𝘆𝗼𝗻𝗱 𝘆𝗼𝘂𝗿 𝗱𝗼𝗺𝗲𝘀𝘁𝗶𝗰 𝗯𝗼𝗿𝗱𝗲𝗿𝘀, 𝘁𝗵𝗲 𝗖𝗵𝗶𝗻𝗲𝘀𝗲 𝗺𝗮𝗿𝗸𝗲𝘁 𝗶𝘀 𝗮 𝗴𝗿𝗲𝗮𝘁 𝗰𝗵𝗼𝗶𝗰𝗲, 𝗲𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗹𝘆 𝗳𝗼𝗿 𝘁𝗵𝗲𝘀𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀: https://buff.ly/P5EmGzt

──────────────────────────────
Collaborate with an #outsourcing company in China, Taiwan, and the Philippines, where Chinese is spoken: https://buff.ly/8fdhANN

Start growing your business and expand your global footprint with our multilingual solutions: https://buff.ly/qFTuXYl

#WeAreOABPO #outsourcing
#MultilingualOutsourcing #CX
Open Access BPO 41 days ago
High #CallCenter turnover can quietly drain profits and hurt #CustomerExperience.

When agents leave, brands face constant hiring, long training cycles, and inconsistent service. All of these cau dents on customer trust and brand loyalty.

Learn the hidden costs of #EmployeeAttrition and how to stop the cycle: https://buff.ly/sZsV8Rd

——————————
Don't let turnover weaken your brand promise.
Ensure every support interaction reflects your brand's promise.

Our team builds stable, skilled #CustomerExperience call center teams so your brand delivers consistent, high quality #CX: https://buff.ly/FKBoGF9

#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO
Open Access BPO 44 days ago
𝗜𝘀 𝘆𝗼𝘂𝗿 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗵𝗲𝗹𝗽𝗶𝗻𝗴 𝘆𝗼𝘂 𝘄𝗶𝗻 𝗹𝗼𝘆𝗮𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀?

See how partnering with a #CallCenter can turn everyday interactions into loyalty-building opportunities: https://buff.ly/yzRlwvx

Outsourcing BPO support gives your team the bandwidth to focus on the full customer journey. Among many benefits, a strong #outsourcing partner can:
• Simplify every interaction
• Improve satisfaction
• Support business growth
• Provide 24/7 customer support
• Scale operations with ease
• Adapt quickly to evolving customer needs

——————————
Your #CX strategy deserves a partner who can deliver seamless, scalable support.

Open Access BPO helps businesses like yours transform every interaction into loyalty and growth.

Partner with us today and see the difference: https://buff.ly/YR2L3nz

#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO
Open Access BPO 44 days ago
Customer expectations evolve fast
Ignore the signs and you risk losing customers

Learn the 5 #CustomerExperience rules that help brands stay trusted and competitive.
These practical habits can strengthen every interaction.

Read the full guide: https://buff.ly/RTD5KUx

——————————
Make every #CallCenter interaction reflect your brand’s promise.

Our team helps brands deliver exceptional #CX and inrpise lasting loyalty across every touchpoint: https://buff.ly/DzWzE7n

#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO