Open Access BPO unveils new web design

Faith Ocampo Published on July 22, 2016

hand-holding-smartphone-tablet-laptop-with-Open-Access-BPO-screenshot

Open Access BPO, a multilingual call center in the Philippines, is happy to announce the launch of its freshly upgraded corporate website.

We at Open Access BPO aim to provide users a smooth online experience—and this is what we’re giving you through our newly redesigned website.
We’re delighted to tell you about our website’s new primary features, all of which are geared for your convenience:

businessman-using-laptop-on-Open-Access-BPO-website

•     web design optimized for mobile and desktop
•     faster loading time
•     easier navigation

“For this new version, we made major changes on the front-end elements of the website. It now has a cleaner design for a more pleasing user experience both for mobile and desktop use. The home page video is optimized for faster content delivery that doesn’t compromise quality. Scripts used for the site also enable efficient loading on any device,” said Mike Pamero, our programming development manager.
All of these attributes work toward our goal: to give you the information you truly need at the shortest amount of time possible. The content that we used are therefore clear and straightforward, highlighting only the details that matter to you most.
We also seize this opportunity to introduce our organization to you, most importantly the members of the Open Access BPO family. That’s why, on our home page, you’ll see clips taken from different areas of our office to show you our day-to-day environment and interactions. Meanwhile, our Leaders page introduces you to the great people who keep the company running.
According to Matthew Narciso, Open Access BPO’s marketing director, these web updates aim to encapsulate the changes in the company taking place during the past few months.
“We try to upgrade as much as possible every 12 to 16 months just to keep things fresh and updated. The work of representing 1,500 employees is never complete. As we add new floors and new people and services, the company itself changes. Our media should reflect that and evolve with us,” Matt said.
In addition to showcasing the company’s culture, our new web design aims to explain to visitors how our services work. Some of the revamped pages are as follows:

•     Open Access BPO’s services
•     Advantages of outsourcing to the company
•     How our outsourcing process works
•     Why you should outsource to the Philippines

Through these updates, we hope that we can get to know one another better. Explore our newly designed website, and let us know what you think about it!

Faith is a digital media enthusiast aiming to become an active part of the tech world by sharing her insights. She likes to blog about everything digimarketing, technology, and social media.
Join us on facebook
Open Access BPO Yesterday
Ensure peak #CustomerEngagement and #CustomerLoyalty when you outsource to a truly reliable 24/7 multilingual #CustomerSupport expert.

𝐇𝐞𝐫𝐞 𝐚𝐫𝐞 𝐬𝐨𝐦𝐞 𝐬𝐢𝐦𝐩𝐥𝐞 𝐛𝐮𝐭 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐰𝐚𝐲𝐬 𝐲𝐨𝐮𝐫 #𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐭𝐞𝐚𝐦 𝐜𝐚𝐧 𝐛𝐞𝐞𝐟 𝐮𝐩 𝐛𝐫𝐚𝐧𝐝 𝐥𝐨𝐲𝐚𝐥𝐭𝐲 𝐚𝐦𝐨𝐧𝐠 𝐲𝐨𝐮𝐫 𝐜𝐨𝐧𝐬𝐮𝐦𝐞𝐫𝐬: https://buff.ly/4d7epU6

----------
Partner with a seasoned #CustomerCare expert, trusted by global brands: https://buff.ly/3yk9eRO

#WeSpeakYourLanguage
#CallCenter
#CustomerServiceCallCenter
Open Access BPO Yesterday
The right choice of words (and tone) can calm down and bring conversations to a better outcome...even if it's with an upset customer.

𝐇𝐞𝐫𝐞 𝐚𝐫𝐞 𝟓 𝐬𝐭𝐚𝐭𝐞𝐦𝐞𝐧𝐭𝐬 #𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐚𝐠𝐞𝐧𝐭𝐬 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐭𝐞𝐥𝐥 𝐢𝐫𝐚𝐭𝐞 𝐜𝐚𝐥𝐥𝐞𝐫𝐬: https://buff.ly/3WD05xl

----------
For #outsourcing services that build and maintain strong customer relationships: https://buff.ly/3YdB9gY

#WeSpeakYourLanguage
#CustomerExperience #CX
Open Access BPO Yesterday
𝐁𝐫𝐚𝐧𝐝𝐬 𝐮𝐬𝐞 #𝐒𝐨𝐜𝐢𝐚𝐥𝐌𝐞𝐝𝐢𝐚 𝐚𝐬 𝐞𝐱𝐭𝐞𝐧𝐬𝐢𝐨𝐧𝐬 𝐨𝐟 𝐭𝐡𝐞𝐢𝐫 𝐰𝐞𝐛𝐬𝐢𝐭𝐞𝐬 𝐭𝐨 𝐦𝐚𝐫𝐤𝐞𝐭 𝐭𝐡𝐞𝐢𝐫 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬 𝐚𝐧𝐝 𝐚𝐦𝐩𝐥𝐢𝐟𝐲 𝐭𝐡𝐞𝐢𝐫 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐭𝐨 𝐭𝐡𝐞𝐢𝐫 𝐝𝐞𝐦𝐨𝐠𝐫𝐚𝐩𝐡𝐢𝐜.

Content for their social platforms must meet the same level of strictness they have on their websites.

Given the 𝘴𝘰𝘤𝘪𝘢𝘭 nature of the web, here are some things you must take note of: https://buff.ly/3WzMy9I

----------
Partner with a premier #ContentModeration #outsourcing firm: https://buff.ly/4dhKR66

#WeSpeakYourLanguage
#ContentModeration
#BackOfficeSupport
Open Access BPO 2 days ago
Employee self-care is everyone's personal responsibility.
Ensuring it involves maintaining health and wellbeing, enabling employees to prevent and manage work-related stress.

Here are helpful ways to ensure employee self-care: https://buff.ly/3zMHu96

----------
Create unforgettable #CustomerExperiences for your brand.
We empower our agents to deliver exceptional service.

Outsource with us: https://buff.ly/4d1DM9F

#WeSpeakYourLanguage
Open Access BPO 3 days ago
China is one of the strongest and most dynamic economies of the world. And many overseas businesses want to tap into the #Chinese market.

If you want to expand your business beyond your domestic borders, the Chinese market may be a great choice, especially for these industries: https://buff.ly/3LylNw3

----------
Partner with an #outsourcing company with a local office in China (and Taiwan and the Philippines where the Chinese language is also spoken): https://buff.ly/3LylS2P

Start growing your business and expand your global footprint with our multilingual solutions: https://buff.ly/4dd7I2J

#WeSpeakYourLanguage
Open Access BPO 3 days ago
Projecting empathy and providing effective solutions are parts of the business language that will prove crucial to your #CustomerService.

Learn more about how it can make or break your #CustomerExperience goals: https://buff.ly/4fcfyeV

----------
Take your business to new heights with our 24/7 #multilingual #outsourcing solutions: https://buff.ly/4cTquMO

#WeSpeakYourLanguage
#CustomerSupport #CustomerCare