Outsource to the Philippines: Seeking out outside experts for blog management

Blogs and social media platforms offer great opportunities for companies to reach out to their potential customers. To ensure their success, many companies are choosing to outsource to the Philippines service providers. Corporate blogs reel in a significant percentage of visitors to the company s official website, which results in promotion and even sales conversion. In fact, […]

Healthcare Outsourcing to the Philippines: PhilHealth eClaims to provide more jobs for professionals

The launch of the electronic claims (eClaims) program by the Philippine Health Insurance Corporation (PhilHealth) is set to reinforce the status of healthcare outsourcing in the Philippines, and provide more employment opportunities for unemployed health professionals, according to healthcare authorities during this month s National Telehealth Symposium. In an interview, Health Secretary Enrique Ona expressed […]

BPO inbound solutions at a glance

BPO inbound solutions A majority of companies involved in business process outsourcing (BPO) offer inbound solutions to their broad range of clientele. They offer a comprehensive list of services that include customer service, technical support, web-based services, and other sales and marketing functions, among many others. These services are offered to an even more diverse […]

Nigeria’s immense potential in software outsourcing

The new leader in software outsourcing While China continues to spearhead efforts in bulk software development outsourcing and the Philippines continues to uphold the banner for high quality IT-BPO efforts, Nigeria is ready to take part in the growing software outsourcing industry. Institute of Software Practitioners of Nigeria (ISPON) President Mr. Chris Uwaje says that […]

Hiring telemarketers in the Philippines: Work-from-home telemarketers vs outsourced call centers

Telemarketing in the Philippines Does it really matter where telemarketers work from if they can deliver results? The answer is a resounding Yes! as telemarketers in the Philippines can attest. There are numerous benefits to outsourcing your telemarketing functions against hiring home-based telemarketers. Below are some of them: • Expertise While home-based telemarketers may have […]

The benefits of an outsourced call center

Business process outsourcing (BPO) is a widely embraced practice that taps outsourced call center companies worldwide. Despite its benefits, many companies are hesitant of outsourcing as they fear they could lose their competitive edge. Below are some arguments that will prove that outsourcing offers strategic advantages. 24/7 availability across all platforms One of the most […]

Open Access BPO
Open Access BPO5 hours ago
Looking for a #ContentModeration solutions provider? Check out these different moderation options before tapping an expert to manage your website or community forum:

#WeSpeakYourLanguage #Outsourcing
Open Access BPO
Open Access BPO19 hours ago
A Microsoft study revealed that 21% of customers hate having to contact brands over and over regarding the same concern. Follow these 8 #CustomerService tips to reduce repeat complaints!

#WeSpeakYourLanguage #CustomerSatisfaction #CustServ
Open Access BPO
Open Access BPO2 days ago
There are two types of #CallCenter agents for businesses looking to outsource: the #generalist and the #specialist. Get a closer look at their strengths to determine which type can help you deliver superior multilingual #TechSupport:

Open Access BPO
Open Access BPO3 days ago
Prevent cancellations and help your #CustomerService team retain customers with these #CustomerRetention strategies. Here's how:

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Open Access BPO
Open Access BPO6 days ago
Call center shrinkage negatively affects businesses. Follow these tips to manage #CallCenter shrinkage effectively and boost #EmployeeProductivity:

Open Access BPO
Open Access BPO1 week ago
There are two kinds of #CallCenter agents: specialists and generalists. Let Open Access BPO help you find the right team for your business needs:

#WeSpeakYourLanguage #Outsourcing