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5 Factors that matter when choosing outsourcing service providers in the Philippines

As the US continues to recover from the past years’ economic downturn, global companies of all sizes are realizing the true value of having their crucial processes outsourced to the Philippines. Deciding to entrust your business’ processes to a third-party company is one thing, actually jumping aboard the outsourcing train is another. If you want […]

Outsource to the Philippines: Seeking out outside experts for blog management

Blogs and social media platforms offer great opportunities for companies to reach out to their potential customers. To ensure their success, many companies are choosing to outsource to the Philippines service providers. Corporate blogs reel in a significant percentage of visitors to the company s official website, which results in promotion and even sales conversion. In fact, […]

Healthcare Outsourcing to the Philippines: PhilHealth eClaims to provide more jobs for professionals

The launch of the electronic claims (eClaims) program by the Philippine Health Insurance Corporation (PhilHealth) is set to reinforce the status of healthcare outsourcing in the Philippines, and provide more employment opportunities for unemployed health professionals, according to healthcare authorities during this month s National Telehealth Symposium. In an interview, Health Secretary Enrique Ona expressed […]

BPO inbound solutions at a glance

BPO inbound solutions A majority of companies involved in business process outsourcing (BPO) offer inbound solutions to their broad range of clientele. They offer a comprehensive list of services that include customer service, technical support, web-based services, and other sales and marketing functions, among many others. These services are offered to an even more diverse […]

Nigeria’s immense potential in software outsourcing

The new leader in software outsourcing While China continues to spearhead efforts in bulk software development outsourcing and the Philippines continues to uphold the banner for high quality IT-BPO efforts, Nigeria is ready to take part in the growing software outsourcing industry. Institute of Software Practitioners of Nigeria (ISPON) President Mr. Chris Uwaje says that […]

Hiring telemarketers in the Philippines: Work-from-home telemarketers vs outsourced call centers

Telemarketing in the Philippines Does it really matter where telemarketers work from if they can deliver results? The answer is a resounding Yes! as telemarketers in the Philippines can attest. There are numerous benefits to outsourcing your telemarketing functions against hiring home-based telemarketers. Below are some of them: • Expertise While home-based telemarketers may have […]

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Open Access BPO
Open Access BPO9 hours ago
Multilingual #CallCenter Open Access BPO has strategic locations that support high-end infrastructure, redundant resources and a network of dedicated professionals that will help businesses address the unique needs of their target market.

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Open Access BPO
Open Access BPO3 days ago
Call centers cannot afford data loss. However, circumstances like hardware glitches, #cyber attacks, and natural disasters can lead to this.

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Open Access BPO4 days ago
Your customer service defines your business. The first step to ensuring that you do the right thing is to adapt the language that helps you deliver excellent #CustomerSupport: https://zcu.io/JRI2

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Open Access BPO
Open Access BPO6 days ago
Effective communication goes beyond simply using the same language as your consumers. That is why companies outsource their #multilingual #CallCenter: to have the ability to provide the kind of support consumers understand.

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Open Access BPO
Open Access BPO1 week ago
Unsure of how to improve customer relationships? Check out this overview of generational preferences to understand what influences your customers' decisions and how to meet their needs: https://zcu.io/AygQ

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Open Access BPO1 week ago
Unexpected interruptions in your #CallCenter operations can cost customers' trust and your brand's reputation. Discover how smart #offshore redundancy can mitigate these threats: https://zcu.io/8Vtz

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