E-commerce is taking a new form. Thanks to mobile-commerce or m-commerce, online shopping has never been easier. M-commerce is based upon the premise of providing services ‘anytime, anywhere.’ A perfect example is a consumer who wants to pay for services while traveling, or a person who wants to check out the latest products from his favorite […]
The Philippine business process outsourcing (BPO) industry will continue to thrive despite evident peso appreciation, according to Contact Center Association of the Philippines (CCAP) president Benedict Hernandez. Hernandez acknowledges that while the strong currency could compromise the competitiveness of Philippine-based BPO firms, the country is still poised to lead the industry with its high value proposition […]
Makati, Philippines – An archipelago situated in Southeast Asia, the Philippines is quickly establishing itself as a leading provider of business process outsourcing (BPO) services. The officiating body of the contact center industry in the Philippines, Information Technology and Business Process Association of the Philippines (IBPAP) released staggering reports of how the country performed in the previous fiscal […]
“More clients are turning to the Philippines to service their needs,” says Wall Street Journal
As if exceeding market expectations is not enough, the Philippine BPO Industry once again raised the bar on becoming an authority in the global BPO market.
