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Does social media influence shopping behaviors?

Social media is no longer just a primary source of entertainment for Internet users. For the general public, it also serves as a valuable source of information, and where they find things to buy. For businesses, it is an effective marketing tool. Today, a simple Facebook post can turn a social connection into a business […]

Why a call center must have live chat alongside voice services

In today’s ever-evolving business landscape, having one communication channel where your customers can reach you doesn’t automatically mean that you’re well-connected with your market. Your call center may deliver customer service anytime your customers need assistance, but this may not be the platform they prefer.

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Open Access BPO
Open Access BPO4 hours ago
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Open Access BPO20 hours ago
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Open Access BPO
Open Access BPO1 day ago
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Open Access BPO
Open Access BPO2 days ago
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