Stonewall 50: Open Access BPO’s Pride commemoration

Audrey Reyes Published on June 27, 2019

It may be easy to dismiss the Pride march as a call for community or to perceive it as flagrant and flamboyant display for what’s been regarded as unnatural or skewed realities by bigots.

What others don’t know is it’s a commemoration and a resistance more than a celebration. Each Pride march is a push back on the centuries of discrimination, violence, and inequity that the LGBTQIA+ community has and continues to face.

The Stonewall Riots

Pride flag with rainbow balloons

Stonewall Inn was a gay bar and recreational tavern in Greenwich, New York. In its heyday, it was the largest gay establishment in the US and regarded as a safe place by its queer and trans patronage. The police held raids at the bar, in which, they extort and intimidate the bar’s LGBTQIA+ patrons.

On the 28th of June 1969, a group of police barricaded themselves inside Stonewall Inn after fed-up patrons finally pushed back on the police violence they routinely experienced. The multi-day rebellion, dubbed as the Stonewall Riots, broke out in the streets.

A year later, the first Pride march—then named the Christopher Street Liberation Day—took place outside the regarded Stonewall to commemorate the brutal riots.

While the riots didn’t preface collective liberation, the Stonewall Riots became a catalyst for visibility and the modern queer and trans liberation movements. The riots became an icon of sorts for centuries-old resistance and kicked off the slow yet steady rise of Pride marches and movements worldwide.

Fifty years later, the LGBTQIA+ community still fights daily to be seen, accepted, and secured with rights that every human deserves. The streets still run red for the many LGBTQIA+ individuals who’ve died at the hands of violence, discrimination, inequity, and intolerance.

There is much to be tackled and won, but if it weren’t for the Stonewall Riots and its gay and trans rights leaders—including Sylvia Rivera, Marsha P. Johnson, and Storme DeLaverie—the modern fight may not be where it is today.

The Open Access Difference

As is, there are innumerable injustices being faced by the LGBTQIA+ community, and it’s within any company’s authority to nurture a workforce with love, acceptance, respect, and fairness—which, if you operate in an industry as colorful as ours, should be the baseline requirement. Therefore, we maintain steadfast reverence to diversity and inclusivity within our offices and among our employees.

For the first time ever, Open Access BPO will also be joining the Metro Manila Pride march to be held on June 29 in Marikina City.

A message of Pride from our President, Henry Chang:

Open Access BPO Pride jeepney Banner

Open Access BPO President and co-founder on Pride Month

“The Open Access BPO family is very happy and honored to support the global community of LGBTQIA+ in promoting awareness and acceptance, and in commemoration this Pride Month 2019.

At Open Access BPO, we strive to make sure everyone feels safe and secure in the workplace regardless of their sexual orientation or gender identity—not just in June, but year-round. Being who you are makes you unique, thus, making Open Access BPO a unique place to work and grow with.

We embrace all who work here and those who desire to work here. Without all of you, Open Access BPO wouldn’t be what it is today. So, to keep us moving forward, be kind, show respect, practice equality, and finally, celebrate life.

Happy Pride Month!”

 

 

 

 

Join us on facebook
Open Access BPO 3 hours ago
#CustomerExperience expectations are constantly evolving.
To stay ahead this 2025, your brand must proactively address emerging challenges and capitalize on the latest trends.

𝗜𝘀 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗿𝗲𝗮𝗱𝘆 𝗳𝗼𝗿 𝘁𝗵𝗲 #𝗖𝗫 𝗿𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻?
𝗙𝘂𝘁𝘂𝗿𝗲-𝗽𝗿𝗼𝗼𝗳 𝘆𝗼𝘂𝗿 𝗯𝗿𝗮𝗻𝗱'𝘀 𝗖𝗫 𝘁𝗼𝗱𝗮𝘆.

Join us as we explore the evolving customer landscape and anticipate their future needs: https://buff.ly/3E1CgIB

----------
Successfully navigating these evolving customer expectations often requires a strategic partnership with a competent outsourcer.

Contact us today to learn more about how Open Access BPO can help your brand deliver exceptional #CX: https://buff.ly/4jkQQep

#WeSpeakYourLanguage
#CustomerService #CallCenterOutsourcing
#OutsourcingCX #CustomerSupport
Open Access BPO 5 hours ago
Customer experiences shouldn't just be good – they should be unforgettable.
Your brand needs to leave a lasting mark on every interaction, turning satisfied customers into loyal advocates.

Want to know how? Read now: https://buff.ly/4g9ptRA

----------
Ready to experience the Open Access Difference?

Connect with our #CustomerExperience experts today at https://buff.ly/4g5teHT.
Let's build a relationship that lasts!

#WeSpeakYourLanguage
#CustomerService #CSAT #CallCenter
#outsourcing #CustomerSatisfaction
Open Access BPO 4 days ago
Providing excellent #CustomerExperience is the best way to retain customers, ensure loyalty, and acquire new ones.

Good thing there are a lot of ways to ensure a pleasant #CX, such as these: https://buff.ly/40jRZu4

----------
Give your customers the best service they deserve.
Let's plan the best ways you can do that: https://buff.ly/40z6wTW

#WeSpeakYourLanguage
#CustomerService #CSAT #CallCenter
#outsourcing #CustomerSatisfaction
Open Access BPO 6 days ago
𝗖𝗮𝗹𝗹 𝗰𝗲𝗻𝘁𝗲𝗿 𝘀𝗵𝗿𝗶𝗻𝗸𝗮𝗴𝗲 refers to the time within which agents are being paid even if they're unable to assist customers.

Here are some tips to minimize shrinkage by optimizing your agents' time and boosting #productivity: https://buff.ly/40iGKlH

----------
Contact us for our tried-and-tested processes to target shrinkage and improve #CustomerExperience: https://buff.ly/4jcIPYV

#WeSpeakYourLanguage
#CustomerService #CustomerSupport
Open Access BPO 6 days ago
Delivering exceptional #CustomerService through an outsourced #CallCenter hinges on a dedicated and motivated agent workforce.

However, the inherent pressures of this demanding role can lead to burnout, significantly impacting the quality of service your brand provides.

Here are key indicators that your #CustomerExperience team may be struggling: https://buff.ly/4jhS8qo

----------
Our processes ensure #EmployeeEngagement and development, supporting our agents to deliver exceptional service for your brand.

Get in touch with our team and learn how we can help your brand thrive: https://buff.ly/4hbt3vn

#WeSpeakYourLanguage
#Outsourcing #CustomerSupport
#CustomerSatisfaction #CSat
Open Access BPO 6 days ago
#CustomerExperiences can be a minefield for brands, with many struggling to consistently deliver truly satisfying interactions.

But don't despair! A genuine apology can be the key to salvaging a situation and rebuilding trust.

See how a well-crafted apology can transform a negative experience into a positive one on our blog: https://buff.ly/4hf47Du

----------
Empathetic #CustomerService experts are invaluable in navigating these delicate situations.

Open Access BPO's #CustomerSupport teams are rigorously trained to go above and beyond, ensuring a seamless and positive experience for every customer.

Contact us today and let our experts show you the difference: https://buff.ly/4jbJE4b

#WeSpeakYourLanguage
#CallCenter #CX #OutsourcingCallCenter
#CustomerServiceCallCenter