Top 4 signs you are failing at content marketing

OABPO Blog Team Published on July 8, 2014

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For several reasons, content marketing can be a very powerful tool in increasing a brand’s online visibility. The assumption that customers don’t care about content is wrong. Outsourcing service providerย Open Access BPO understands that with strategic content production, one can establish a personal connection with the prospective customers since materials are tailored to their fields of interest.

Succeeding in content marketing, however, takes more than just producing articles, blog entries, infographics, or videos. It also requires proper evaluation and analysis to make sure that content strategies are indeed working.

Here are some signs that could indicate your content marketing strategy is not working:

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1. Poor website traffic

The ultimate goal of any content marketing campaign is to lead more people to the company website or blog and make sure the visit ends with a sale or at least an enhanced brand and product awareness among the targeted demographic. To make this happen, your blog must not only attract visitors randomly or by chance. There must be a consistent following that will provide steady traffic to the website.

In other words, your blog must have a compelling content that will drive a lot of viewers to visit it. True, you can always have your loyal followers, but with other brands becoming wiser in attracting readers via social media, people have started to become more spontaneous in clicking links to content that interests them.

2. Inactive social media following

Social media is integral to the success of your content marketing strategies. It’s like the portal where you can make a press release about a new interesting blog entry or a really helpful DIY article. But if your social media posts are getting fewer shares, likes, or retweets, that means you need to do something about managing your social media accounts.

Remember, succeeding in social media marketing requires a different set of strategies from the ones you use in content marketing. Headlines must be engaging, accompanying images must be striking, and call-to-action prompts must be on point. It takes a dedicated social media expert to monitor the activities of your online community for effective social media interaction to take place.

3. Lack of interaction from readers

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What’s the next awful thing your website can experience aside from having no followers? It’s having visitors who don’t even read your content. The absence of comments is a good hint that people don’t feel motivated enough to engage with you.

When readers leave comments, it means that you managed to spark their interestโ€” they see something worth reacting to, or they agree with your ideas, or they like the personality you use in writing articles. Even if your blog gets high traffic, if no interaction is visible in the comment sections, new guests may think of your articles as uninteresting and choose to skip reading them.

4. Negative comments

With great content comes good reputation as evidenced by positive feedback or comments. Good articles are also more likely to be retweeted and shared in social media circles. But if a simple scanning of blog leads you to discovering several negative comments directed towards the quality of your content, then it’s about time to do some changes.

The only reason the existence of negative feedback ranks lower in this list than the lack of interaction among readers is because negative comments can, at least, provide the opportunity for you to respond to readers. It’s better to have something to respond to, even if it’s a rant, than to have nothing to engage with at all. This gives you a chance to explain yourself, identify common complaints, clear misconceptions, and prevent visitors from being discouraged to follow your blog.

Content marketing success requires careful evaluation of strategies and knowledge of which ones should be replaced or reinforced. Watching out for these signs can give you a heads up about the effectiveness of your content marketing efforts. Only then can you have a solid foundation for your action plan, whether it involves hiring new people or redirecting your strategies completely.

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Open Access BPO recently celebrated the 10th anniversary of its Davao site, marking 10 years of operational excellence and continued partnership with global brands.

From its early beginnings, our Davao site has grown into a strategic hub for English-language back office support, our team of experts delivering reliable and high-quality solutions for critical business functions.

This milestone reflects our commitment to building sustainable partnerships and supporting clients as they scale and adapt to evolving business needs.

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Open Access BPO 15 days ago
#TeamOABPO Davao marked #CustomerServiceWeek with a full week of engaging and fun activities. The celebrations brought everyone together through friendly competitions, shared meals, and moments that recognized the people who deliver excellent support to our clients every day.

It was a meaningful way to show appreciation for the teams who help us build lasting partnerships and deliver dependable customer experiences.

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๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—ผ๐—ป ๐—–๐—ฆ ๐—ช๐—ฒ๐—ฒ๐—ธ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฑ:
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We recently wrapped up another awesome #CSWeek filled with fun activities, laughter, and appreciation for our amazing #CustomerService teams!

From games and challenges to team bonding and well-deserved treats, the week was all about celebrating the people who make Open Access BPO shine every single day.

At the heart of everything we do is our people. Our success comes from their dedication, passion, and commitment to providing world-class service. That's why we're proud to be an employee-first company, where hard work is recognized, and everyone's contribution truly matters.

We had a blast celebrating our #CustomerServiceWeek champions, and we're already looking forward to making CS Week 2026 even bigger and better!

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๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—ž๐—ถ๐—ฐ๐—ธ๐˜€ ๐—ข๐—ณ๐—ณ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ช๐—ฒ๐—ฒ๐—ธ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฑ

Open Access BPO launched its #CustomerServiceWeek 2025 celebration with an event honoring its #CustomerSupport teams.

This year's theme, Mission: Possible, celebrates how #TeamOABPO turns every #CustomerExperience challenge into success through skill, dedication, and teamwork.

A special highlight was a client video thanking employees for their commitment and excellence. Throughout the week, team members across all sites will enjoy themed games and activities leading up to a grand finale recognizing top performers.

#CSWeek remains one of Open Access BPO's most anticipated traditions, celebrating teamwork, recognition, and fun at work.

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