The Philippine outsourcing industry is mostly populated by the Information Technology-Business Process Outsourcing (IT-BPO) and Healthcare Information Management sectors, as well as the more popular call center functions in terms...
Despite global economic challenges, outsourcing to the Philippines continues to thrive. With a new organization at play, it seems that foreign investors may just be more interested in pursuing the...
The business process outsourcing (BPO) industry is filled with many young workers. Consequently, a youth group strives to make the industry a better place for them. A big part of...
Telemarketing in the Philippines refers to services that generate interest in a company s products and services to convert leads into actual sales. While sales and telemarketing were previously separate...
The Department of Science and Technology-Information and Communications Technology Office (DOST-ICT) proves yet again that Philippine outsourcing is growing into diverse proportions. Take a sneak peak at the upcoming ‘Career...
An article from ZDNet explores recent industry rumors that China is trying to outpace India and the Philippines as the IT outsourcing capital of the world. But does the Sleeping...
E-commerce is taking a new form. Thanks to mobile-commerce or m-commerce, online shopping has never been easier. M-commerce is based upon the premise of providing services ‘anytime, anywhere.’ A perfect example...
Makati, Philippines - An archipelago situated in Southeast Asia, the Philippines is quickly establishing itself as a leading provider of business process outsourcing (BPO) services. The officiating body of the contact...
“More clients are turning to the Philippines to service their needs,” says Wall Street Journal As if exceeding market expectations is not enough, the Philippine BPO Industry once again raised...
How do you measure an outsourcing partner’s true stability? Look beyond the SLA. Real commitment means sustained, need-driven investment in the community, not one-off gestures.
#OpenAccess recently partnered with Foundation of Balay Pasilungan, a non-profit oragnization in Davao, to provide essential donations and volunteer support for disadvantaged children.
This builds on our annual commitment to community impact through initiatives such as school-building, animal shelter support, and tree-planting.
#AI‑powered CX #outsourcing helps founders and teams keep pace by combining #automation for routine tasks with human expertise for complex interactions.
The result? Faster resolutions, leaner operations, and a support model that flexes with demand.
If you're building a business that's ready to scale smarter, this is worth a read!
👉 Discover how AI‑powered CX outsourcing helps startups grow without the usual growing pains: https://buff.ly/dGWZu9q
Open Access recently partnered with the Foundation of Balay Pasilungan Inc. in #Davao for a community outreach initiative that brought together our employees to support children through donations and meaningful engagement.
On June 4, Team #OpenAccess Davao team donated milk and clothing and spent time with the children through games and interactive activities, creating moments of connection, encouragement, and joy.
We're grateful for the opportunity to work alongside organizations like the Foundation of Balay Pasilungan, whose dedication to supporting vulnerable children continues to make a lasting difference in the community.