The global healthcare IT outsourcing market is expected to grow by $50.4 billion in 2018 from $35 billion in 2013. This poses as a good opportunity for the call center...
Metro Manila still surpasses its provincial counterparts as the preferred location of outsourcing companies in the Philippines, property advisory/consultancy Colliers Inc. said in a recent business report. Accordingly, companies are...
Aside from technology, people and processes are also instrumental for a company in reaching its desired performance and productivity level. Philippine-based call center companies therefore have their own set of...
Far from its previous incarnation as a struggling economy in Asia, the Philippines is now a premiere location for telemarketing, web design, and other segments in the business process outsourcing...
As the global economy recovers from the pandemic, consumers and companies are recognizing the value of having their critical processes outsourced to the Philippines. Deciding to entrust various sections of...
Blogs and social media platforms offer great opportunities for companies to reach out to their potential customers. To ensure their success, many companies are choosing to outsource to the Philippinesย service...
The launch of the electronic claims (eClaims) program by the Philippine Health Insurance Corporation (PhilHealth) is set to reinforce the status of healthcare outsourcing in the Philippines, and provide more...
Telemarketing in the Philippines Does it really matter where telemarketers work from if they can deliver results? The answer is a resounding Yes! as telemarketers in the Philippines can attest....
Undeniably, outsourcing to the Philippines offers countless opportunities for a majority of businesses. The country’s outsourcing industry encompasses diverse industries, particularly the IT-Business Process Outsourcing (BPO) and Health Information Management...
Telemarketing in the Philippines is among the most dominant facets of the country’s business process outsourcing (BPO) industry, often ranked next to the IT-BPO and Health Information Management (HIM) sectors....
How do you measure an outsourcing partnerโs true stability? Look beyond the SLA. Real commitment means sustained, need-driven investment in the community, not one-off gestures.
#OpenAccess recently partnered with Foundation of Balay Pasilungan, a non-profit oragnization in Davao, to provide essential donations and volunteer support for disadvantaged children.
This builds on our annual commitment to community impact through initiatives such as school-building, animal shelter support, and tree-planting.
#AIโpowered CX #outsourcing helps founders and teams keep pace by combining #automation for routine tasks with human expertise for complex interactions.
The result? Faster resolutions, leaner operations, and a support model that flexes with demand.
If you're building a business that's ready to scale smarter, this is worth a read!
๐ Discover how AIโpowered CX outsourcing helps startups grow without the usual growing pains: https://buff.ly/dGWZu9q
Open Access recently partnered with the Foundation of Balay Pasilungan Inc. in #Davao for a community outreach initiative that brought together our employees to support children through donations and meaningful engagement.
On June 4, Team #OpenAccess Davao team donated milk and clothing and spent time with the children through games and interactive activities, creating moments of connection, encouragement, and joy.
We're grateful for the opportunity to work alongside organizations like the Foundation of Balay Pasilungan, whose dedication to supporting vulnerable children continues to make a lasting difference in the community.