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Why should I consider outsourcing social media?

In today’s technology-driven society, many businesses are using social media for marketing and customer service. Outsourcing social media has become a common practice since it offers benefits that are either challenging or downright difficult to achieve with internal resources. Why should you outsource social media? While most businesses recognize the importance of social media marketing, […]

Facebook updates and what they mean for your social media marketing

Do you know that, as of late 2012, Facebook ranks as the most visited website? No wonder it’s a crucial tool for social media marketing. Recently, Facebook has rolled out updates marketers should take note of: a significant update on the relatively new Graph Search, and the ability to edit posted status messages.

Should you be outsourcing to the Philippines?

Given the many popular destinations for business process outsourcingย (BPO) solutions, should you be outsourcing to the Philippines? The short answer is yes. As a premium outsourcing hub, the Philippines has a lot of competitive advantages compared to similar low-cost destinations in Asia. In fact, just recently, the capital city of Manila has topped Tholon’s list […]

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Open Access BPO 10 hours ago
Leadership in #CallCenters is more than just setting targets and reviewing metrics.
It's about creating an environment where agents thrive, customers feel heard, and operations flow smoothly.

Curious about the techniques that make this possible?
Our blog digs into what makes an effective call center leader: https://buff.ly/xWGNZfa

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Your business deserves world-class, industry-leading solutions, like the ones Open Access BPO provides: https://buff.ly/gHlxyNi

#WeSpeakYourLanguage
Open Access BPO 7 days ago
๐—•๐—ฟ๐—ฎ๐—ป๐—ฑ๐˜€ ๐—ฐ๐—ฎ๐—ป ๐—น๐—ผ๐˜€๐—ฒ ๐—ฏ๐—ถ๐—น๐—น๐—ถ๐—ผ๐—ป๐˜€ ๐˜„๐—ต๐—ฒ๐—ป #๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ณ๐—ฎ๐—น๐˜๐—ฒ๐—ฟ๐˜€.
But it's not just about the money. Pushing customers away can deliver a crushing blow to your business.

Ready to stop the bleed and start retaining customers like a pro?
Dive into the insights here: https://buff.ly/yd1gmoE

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Elevate your #CustomerRetention game now!
Contact us today to outsource to a #CustomerSupport expert: https://buff.ly/pmLrIys

Learn more:
[๐’๐ญ๐ฎ๐๐ฒ] ๐‚๐š๐ฅ๐ฅ ๐‚๐ž๐ง๐ญ๐ž๐ซ ๐€๐ญ๐ญ๐ซ๐ข๐ญ๐ข๐จ๐ง ๐š๐ง๐ ๐“๐ฎ๐ซ๐ง๐จ๐ฏ๐ž๐ซ: ๐€๐ฏ๐ž๐ซ๐š๐ ๐ž ๐‘๐š๐ญ๐ž๐ฌ ๐š๐ง๐ ๐‚๐จ๐ฆ๐ฆ๐จ๐ง ๐‚๐š๐ฎ๐ฌ๐ž๐ฌ: https://buff.ly/xeIJboo

#WeSpeakYourLanguage
#CustomerSupport #CSat
#OutsourcingCustomerService #CX
#CallCenterOutsourcing #CustomerExperience
Open Access BPO 8 days ago
Open Access BPO Manila recently injected a dose of fun and team spirit into the workplace by hosting a #CincoDeMayo celebration.

The event centered around a DIY nacho and taco station, where employees customized their own snacks. This interactive experience provided a relaxed and engaging setting for colleagues to connect and share in a unique way within the office environment.

Beyond the delicious food, the day also featured a series of lighthearted and friendly games. These activities were specifically designed to encourage interaction, collaboration, and a sense of camaraderie among team members from various departments.

The Cinco de Mayo event served as a refreshing opportunity for the OABPO Manila team to unwind, celebrate, and reinforce their positive working relationships.

#WeSpeakYourLanguage
#diversity #inclusivity
#CincoDeMayo2025
Open Access BPO 8 days ago
Ensuring an outstanding #CustomerExperience is an essential aspect of any business.

One way to enhance #CustomerSatisfaction is by outsourcing to a #CallCenter. You've heard of its many benefits, but are they enough to truly upgrade your #CX strategy?

Find out the answer in our latest blog:
https://buff.ly/tcM3hkg

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Open Access BPO is your trusted partner to see your #CX strategy through.

Partner with us today: https://buff.ly/pmLrIys

#WeSpeakYourLanguage
#OutsourcingCX #CallCenterCX
#CustomerExperienceOutsourcing
#BPOCustomerService
Open Access BPO 14 days ago
๐—•๐——๐—ข ๐—ฎ๐˜ ๐—ข๐—”๐—•๐—ฃ๐—ข: ๐—–๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ป๐—ถ๐—ฒ๐—ป๐˜ ๐—•๐——๐—ข ๐—”๐˜€๐˜€๐—ถ๐˜€๐˜๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—”๐—ฝ๐—ฝ๐—น๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฎ๐˜ ๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐— ๐—ฎ๐—ป๐—ถ๐—น๐—ฎ

Open Access BPO Manila recently concluded an on-site event in partnership with BDO. Employees were able to visit the BDO booth in the OABPO office to learn about and submit applications for financial products such as credit cards, loans, and investment options.

This initiative highlighted Open Access BPO's dedication to enhancing employee financial well-being by bringing banking services directly to the workplace.

#WeSpeakYourLanguage
#IdeaHubOABPO
#OABPOonFinancialWellness
Open Access BPO 16 days ago
Your #CRM is the bedrock of exceptional #CustomerExperiences and enduring customer relationships.

To ensure this foundation remains strong, consistent maintenance and timely updates are crucial for sustained success

Visit our blog to learn about the potential pitfalls of neglecting your CRM and understand how to keep it a powerful asset: https://buff.ly/oct6pIg

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Delivering the best #CX requires a dedicated team committed to exceeding expectations and ensuring #CustomerSatisfaction at every touchpoint.

Let's connect and see how we can empower your customer relationships: https://buff.ly/Y50WgZe

#WeSpeakYourLanguage
#CustomerExperience #CSat
#OutsourcingCX #CustomerService #CallCenters
#CustomerCentric #HappyCustomer