The Philippine outsourcing industry is mostly populated by the Information Technology-Business Process Outsourcing (IT-BPO) and Healthcare Information Management sectors, as well as the more popular call center functions in terms of customer service, technical support, and e-commerce services. Yet it seems that industry leaders are looking towards expanding the industry s reach.
Despite global economic challenges, outsourcing to the Philippines continues to thrive. With a new organization at play, it seems that foreign investors may just be more interested in pursuing the Philippines as their preferred outsourcing destination.
Digital marketing is a far cry from traditional marketing. It does away with traditional marketing roles and targets diverse audiences. Gone are the fancy gimmicks that would have potential customers flock to your marketing stunts by the hundreds. Instead, the competition has heated up to the point that you need to provide well-written and compelling […]
Rich media is quickly becoming the weapon of choice of most advertising firms. An advertisement is the same as all the others, you may think. However, don’t be too quick to dismiss rich media as just the latest trend in the advertising and marketing scenes. This type of content has the ability to separate the […]
The next time you scoff at your social media notifications and label such as nuisances, think again. You could be throwing away valuable fuel. Fuel – from social interaction? Your skepticism is understandable, considering that this is the first time something of this nature was even attempted. Yet such is the case for 30 kids […]
The business process outsourcing (BPO) industry is filled with many young workers. Consequently, a youth group strives to make the industry a better place for them. A big part of the BPO workforce is comprised of the youth sector. In fact, most call center agents who are willing to take graveyard shifts are in their […]
Blog management took the crown for SEO in terms of relevance in regards to Search Engine Results Pages (SERP). Find out how Panda bolstered the importance of unique content.
Telemarketing in the Philippines refers to services that generate interest in a company s products and services to convert leads into actual sales. While sales and telemarketing were previously separate parts of the spectrum, telemarketing in the Philippines encompasses both. Philippine-based call centers train their agents to be proficient in all aspects of telemarketing. Some […]
Many consumers find themselves clutching the phone for hours on end just to have a customer service representative attend to their calls. Does this sound familiar? If you’ve had enough of waiting for a call center agent to pick up your call, then download Zappix for a refreshing way of airing your consumer woes. A […]