Stonewall 50: Open Access BPO’s Pride commemoration

Audrey Reyes Published on June 27, 2019

It may be easy to dismiss the Pride march as a call for community or to perceive it as flagrant and flamboyant display for what’s been regarded as unnatural or skewed realities by bigots.

What others don’t know is it’s a commemoration and a resistance more than a celebration. Each Pride march is a push back on the centuries of discrimination, violence, and inequity that the LGBTQIA+ community has and continues to face.

The Stonewall Riots

Pride flag with rainbow balloons

Stonewall Inn was a gay bar and recreational tavern in Greenwich, New York. In its heyday, it was the largest gay establishment in the US and regarded as a safe place by its queer and trans patronage. The police held raids at the bar, in which, they extort and intimidate the bar’s LGBTQIA+ patrons.

On the 28th of June 1969, a group of police barricaded themselves inside Stonewall Inn after fed-up patrons finally pushed back on the police violence they routinely experienced. The multi-day rebellion, dubbed as the Stonewall Riots, broke out in the streets.

A year later, the first Pride march—then named the Christopher Street Liberation Day—took place outside the regarded Stonewall to commemorate the brutal riots.

While the riots didn’t preface collective liberation, the Stonewall Riots became a catalyst for visibility and the modern queer and trans liberation movements. The riots became an icon of sorts for centuries-old resistance and kicked off the slow yet steady rise of Pride marches and movements worldwide.

Fifty years later, the LGBTQIA+ community still fights daily to be seen, accepted, and secured with rights that every human deserves. The streets still run red for the many LGBTQIA+ individuals who’ve died at the hands of violence, discrimination, inequity, and intolerance.

There is much to be tackled and won, but if it weren’t for the Stonewall Riots and its gay and trans rights leaders—including Sylvia Rivera, Marsha P. Johnson, and Storme DeLaverie—the modern fight may not be where it is today.

The Open Access Difference

As is, there are innumerable injustices being faced by the LGBTQIA+ community, and it’s within any company’s authority to nurture a workforce with love, acceptance, respect, and fairness—which, if you operate in an industry as colorful as ours, should be the baseline requirement. Therefore, we maintain steadfast reverence to diversity and inclusivity within our offices and among our employees.

For the first time ever, Open Access BPO will also be joining the Metro Manila Pride march to be held on June 29 in Marikina City.

A message of Pride from our President, Henry Chang:

Open Access BPO Pride jeepney Banner

Open Access BPO President and co-founder on Pride Month

“The Open Access BPO family is very happy and honored to support the global community of LGBTQIA+ in promoting awareness and acceptance, and in commemoration this Pride Month 2019.

At Open Access BPO, we strive to make sure everyone feels safe and secure in the workplace regardless of their sexual orientation or gender identity—not just in June, but year-round. Being who you are makes you unique, thus, making Open Access BPO a unique place to work and grow with.

We embrace all who work here and those who desire to work here. Without all of you, Open Access BPO wouldn’t be what it is today. So, to keep us moving forward, be kind, show respect, practice equality, and finally, celebrate life.

Happy Pride Month!”

 

 

 

 

Join us on facebook
Open Access BPO 9 days ago
#CustomerExperience can be complex. Even great brands stumble in delivering consistent #CX.

The difference lies in how you respond.
Discover how a sincere, well-crafted apology can rebuild trust and turn challenges into opportunities: https://buff.ly/uKPl7DV

──────────────────────────────
Empathetic #CustomerService experts are invaluable in navigating these delicate situations.

Open Access BPO's #CustomerSupport teams are rigorously trained to go above and beyond, ensuring a seamless and positive experience for every customer.

Contact us today and let our experts show you the difference: https://buff.ly/00aELro

#WeAreOABPO
#Outsourcing #CustomerSupport
#CustomerSatisfaction #CSat
Open Access BPO 15 days ago
Exceptional #CustomerService starts with the people behind every interaction.
In outsourced #CallCenter environments, sustained pressure and high expectations can lead to agent burnout, ultimately impacting customer outcomes and brand trust.

Understanding the signals early allows leaders to take proactive action. Explore the key signs your #CustomerExperience team may be experiencing burnout: https://buff.ly/3EdPl6f

──────────────────────────────
Open Access BPO's AI-powered processes ensure #EmployeeEngagement and development, supporting our agents to deliver exceptional service for your brand.

Get in touch with our team and learn how we can help your brand thrive: https://buff.ly/IYZcGuz

#WeAreOABPO
#Outsourcing #CustomerSupport
#CustomerSatisfaction #CSat
Open Access BPO 17 days ago
Thinking about taking your business global? #China's booming economy makes it a must-consider market for expansion.

But entering a new market comes with challenges. Partnering with a truly capable #outsourcing #CX company can help you navigate local consumer expectations, streamline operations, and solidify your expansion.

𝗜𝗳 𝘆𝗼𝘂 𝘄𝗮𝗻𝘁 𝘁𝗼 𝗲𝘅𝗽𝗮𝗻𝗱 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗯𝗲𝘆𝗼𝗻𝗱 𝘆𝗼𝘂𝗿 𝗱𝗼𝗺𝗲𝘀𝘁𝗶𝗰 𝗯𝗼𝗿𝗱𝗲𝗿𝘀, 𝘁𝗵𝗲 𝗖𝗵𝗶𝗻𝗲𝘀𝗲 𝗺𝗮𝗿𝗸𝗲𝘁 𝗶𝘀 𝗮 𝗴𝗿𝗲𝗮𝘁 𝗰𝗵𝗼𝗶𝗰𝗲, 𝗲𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗹𝘆 𝗳𝗼𝗿 𝘁𝗵𝗲𝘀𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀: https://buff.ly/P5EmGzt

──────────────────────────────
Collaborate with an #outsourcing company in China, Taiwan, and the Philippines, where Chinese is spoken: https://buff.ly/8fdhANN

Start growing your business and expand your global footprint with our multilingual solutions: https://buff.ly/qFTuXYl

#WeAreOABPO #outsourcing
#MultilingualOutsourcing #CX
Open Access BPO 38 days ago
High #CallCenter turnover can quietly drain profits and hurt #CustomerExperience.

When agents leave, brands face constant hiring, long training cycles, and inconsistent service. All of these cau dents on customer trust and brand loyalty.

Learn the hidden costs of #EmployeeAttrition and how to stop the cycle: https://buff.ly/sZsV8Rd

——————————
Don't let turnover weaken your brand promise.
Ensure every support interaction reflects your brand's promise.

Our team builds stable, skilled #CustomerExperience call center teams so your brand delivers consistent, high quality #CX: https://buff.ly/FKBoGF9

#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO
Open Access BPO 42 days ago
𝗜𝘀 𝘆𝗼𝘂𝗿 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗵𝗲𝗹𝗽𝗶𝗻𝗴 𝘆𝗼𝘂 𝘄𝗶𝗻 𝗹𝗼𝘆𝗮𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀?

See how partnering with a #CallCenter can turn everyday interactions into loyalty-building opportunities: https://buff.ly/yzRlwvx

Outsourcing BPO support gives your team the bandwidth to focus on the full customer journey. Among many benefits, a strong #outsourcing partner can:
• Simplify every interaction
• Improve satisfaction
• Support business growth
• Provide 24/7 customer support
• Scale operations with ease
• Adapt quickly to evolving customer needs

——————————
Your #CX strategy deserves a partner who can deliver seamless, scalable support.

Open Access BPO helps businesses like yours transform every interaction into loyalty and growth.

Partner with us today and see the difference: https://buff.ly/YR2L3nz

#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO
Open Access BPO 42 days ago
Customer expectations evolve fast
Ignore the signs and you risk losing customers

Learn the 5 #CustomerExperience rules that help brands stay trusted and competitive.
These practical habits can strengthen every interaction.

Read the full guide: https://buff.ly/RTD5KUx

——————————
Make every #CallCenter interaction reflect your brand’s promise.

Our team helps brands deliver exceptional #CX and inrpise lasting loyalty across every touchpoint: https://buff.ly/DzWzE7n

#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO