Tag: data security

Deflecting Insider Threats to Data Security

Sometimes, security issues to your organization come not from the outside, but from insider threats. Here’s how you can counter them. Data security is a primary concern for businesses of all sizes. It’s no secret that we live in a world where digital information is a valuable asset. Therefore, safeguarding this asset—including against insider threats— […]

5 Biggest cyber security threats for businesses in 2016

In a world where new forms of technology are being introduced at an unbelievable pace, new cyber security threats are also rapidly taking shape. Every data-driven trend comes with vulnerabilities that, if left unchecked and unprotected, can cause great damage.

Can a call center in the Philippines ensure data security?

IT experts don’t agree that outsourcing threatens US employment. They are, however, concerned with the potential customer data security issues it may present, especially for programs being handled in offshoring locations. Tech outsourcing firms and every call center in the Philippines, India, UK, and other offshoring sites are not exempted from the risks that brought […]

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Open Access BPO 12 hours ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗱 𝗶𝘁𝘀 𝗼𝗽𝘀 𝗰𝗲𝗻𝘁𝗿𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻, 𝗰𝗼𝗻𝘀𝗼𝗹𝗶𝗱𝗮𝘁𝗶𝗻𝗴 𝗶𝘁𝘀 𝗠𝗮𝗻𝗶𝗹𝗮 𝘀𝗶𝘁𝗲𝘀 𝗶𝗻𝘁𝗼 𝗮 𝗰𝗲𝗻𝘁𝗿𝗮𝗹 𝗵𝘂𝗯 𝗶𝗻 𝗠𝗮𝗸𝗮𝘁𝗶 𝗖𝗶𝘁𝘆 | https://buff.ly/3K37xur

The strategic move allows for enhanced communication, streamlined collaboration, and a more cohesive company culture.

The newly unified office space, located in Robinsons Summit Center, boasts a state-of-the-art operations floor designed to optimize agent performance and client service delivery.

#WeSpeakYourLanguage
Open Access BPO 13 hours ago
A branded #CustomerExperience provides your customers with a unique and consistent interaction across various touchpoints. It reflects your brand's values, personality, and promises.

Building a branded #CustomerService strategy can differentiate your business from competitors and help you build stronger relationships with your customers.

Here's how you can develop a branded customer service strategy: https://buff.ly/3V0O0RA

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Outsource #CustomerDelight to a reliable #BPO without losing your #BrandIdentity: https://buff.ly/3UZGR3Q

#WeSpeakYourLanguage
#CustomerSupport #branding
#CX #CustomerSatisfaction
Open Access BPO Yesterday
𝗬𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗶𝘀 𝗻𝗼𝘁𝗵𝗶𝗻𝗴 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀, 𝘀𝗼 𝘄𝗵𝘆 𝗱𝗼𝗻'𝘁 𝘆𝗼𝘂 𝗴𝗶𝘃𝗲 𝘁𝗵𝗲𝗺 𝗮 𝗰𝗵𝗮𝗻𝗰𝗲 𝘁𝗼 𝘀𝗽𝗲𝗮𝗸 𝘂𝗽?

Build a conversation-driven platform to boost #CustomerEngagement.

Here are some tips to generate feedback and enhance your business strategy, boost engagement, and transform the #CustomerExperience: https://buff.ly/3UydzIk

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Ensure your customer are always be heard by partnering with a dedicated #outsourcing partner: https://buff.ly/3R7J635

#WeSpeakYourLanguage
#CustomerSupport #CX
#CustomerExperience #CSat
Open Access BPO Yesterday
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗸𝗶𝗰𝗸𝗲𝗱 𝗼𝗳𝗳 𝗼𝘂𝗿 𝗻𝗲𝘄 𝘄𝗲𝗹𝗹𝗻𝗲𝘀𝘀 𝗽𝗿𝗼𝗴𝗿𝗮𝗺 𝘄𝗶𝘁𝗵 𝗮 𝗿𝗲𝗹𝗮𝘅𝗶𝗻𝗴 𝘀𝘂𝗻𝘀𝗲𝘁 𝘆𝗼𝗴𝗮 𝘀𝗲𝘀𝘀𝗶𝗼𝗻 𝗼𝗻 𝘁𝗵𝗲 𝟳𝘁𝗵 𝗳𝗹𝗼𝗼𝗿 𝘁𝗲𝗿𝗿𝗮𝗰𝗲 𝗼𝗳 𝗼𝘂𝗿 𝗠𝗮𝗸𝗮𝘁𝗶 𝗛𝗤!

This initiative reinforces the company's commitment to fostering a healthy and balanced work environment.

Read more about our health and wellness programs and employee engagement activities: https://buff.ly/3QLwAWG

#WeSpeakYourLanguage
#OneForHealth #IdeaHubOABPO
#EmployeeEngagement #WellnessAtWork
#HealthyWorkplace #MindfulnessAtWork
Open Access BPO 2 days ago
A toxic workplace causes plenty of problems for any company, including:
• disrupted #productivity;
• fractured work relationships;
• high employee turnover;
• unnecessary stress; and
• declining #CustomerExperience.

𝗜𝘀 𝘆𝗼𝘂𝗿 𝗰𝗮𝗹𝗹 𝗰𝗲𝗻𝘁𝗲𝗿 𝗶𝘀 𝗮 𝘁𝗼𝘅𝗶𝗰 𝘄𝗼𝗿𝗸𝗽𝗹𝗮𝗰𝗲?
Start working on making it better for your people!
Here's how: https://buff.ly/4dzskU3

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Thrive with a call center that ensures safe, inclusive work spaces for its employees and partners: https://buff.ly/44yeNb6

#WeSpeakYourLanguage
Open Access BPO 5 days ago
Open Access BPO has consolidated its Manila offices into a central hub at the Robinsons Summit Center in Makati City | https://buff.ly/3UCpAfH

The company believes this move will improve communication and collaboration among employees, ultimately leading to better service for their clients.

The new office space features a state-of-the-art operations floor designed to optimize agent performance. It also includes a cafeteria with a barista, and a lounge area for employee relaxation. Open Access BPO hopes this consolidation will foster a strong sense of community and collaboration among its teams.

#WeSpeakYourLanguage
Open Access BPO