What marketers should learn from the video game industry

Faith Ocampo Published on October 7, 2015

young-men-playing-video-game
No one can deny the ingenuity of the world’s top video game developers. Whether we identify as gamers or not, what we’re seeing is an unparalleled unfolding of a successful industry. In the past decades, this pocket of the entertainment sector has been nothing but progressive despite the very specific niche it targets.

Michael Gallagher, president and CEO of the Entertainment Software Association, goes as far as saying that “video games are ingrained in our culture.” The same organization reports that in the United States alone, 155 million are regular gamers and four of five households own a gaming console. Research firm Gartner confirms this astounding growth, forecasting that global sales will reach $111.1 billion as 2015 ends.

male-teenager-in-yellow-shirt-holding-gaming-controller

These figures aren’t surprising, given the industry s successful targeted marketing strategies. When desktops replaced TVs, the video game industry was there. When social media took us all by storm, developers responded with social games. And as technology brings us to the age of virtual reality, you can bet that top gaming specialists will be just around the corner.

What made this feat possible, aside from the creation of captivating stimuli and well-polished technical skills, is the smart utilization of company branding techniques that work. Here are the lessons you should learn from the gaming industry.

Names matter.

When it comes to creating a brand buzz, gaming companies do it best. To name a few popular ones, we have NBA2K15, Call of Duty, Plants vs Zombies, Dark Souls II, Diablo III, and Destiny, among others. Notice anything similar among these names? They’re uncomplicated, straightforward, and memorable. It seems like an easy principle to follow when naming your own products, right?

Unfortunately, businesses still fall into the trap of overthinking their names or taglines. They try to sound witty and mysterious in the hope of raising consumers interest. Oftentimes, however, this generates the opposite effect.

Letting your products speak for themselves is the most effective form of branding. You don’t need to sound overly impressive, but your products have to deliver what it promises.

Who got there first?

In the business industry, the first to come up with a unique product is considered the industry mover. Companies who come in second will just be forgotten, if not completely ignored. Incidentally, this is why big brands take patent wars very seriously.

Experts in the gaming industry know this fact very well, and they abide by it. You’ll be hard-pressed to find copycats in the video game industry. Sure, there are games that fall into the same category and others might have striking commonalities, but they survive for one reason: when we disregard their similarities with other products, we’ll find that they re offering something incredibly unique—something the other doesn’t.

This way, the company branding they’ve built doesn’t fall apart. Strictly speaking, you may not really be the “first,” but if you found a way to position yourself at a unique spot, there s a great, if not a better, chance that customers will follow your lead.

There are truly inspiring and surprising lessons that the video game industry can teach us about targeted marketing. Watch out for the second part of this feature to learn more about brand positioning from top game developers!

Faith is a digital media enthusiast aiming to become an active part of the tech world by sharing her insights. She likes to blog about everything digimarketing, technology, and social media.
Join us on facebook
Open Access BPO 6 hours ago
Delivering outstanding #CustomerSupport on over #SocialMedia promptly is essential for enhancing #CustomerSatisfaction and improving the overall brand experience.

But how can your brand consistently deliver on this crucial front?

Improve your customer interactions and build stronger connections on social media by reading all about it on our blog: https://buff.ly/sdjJ2A3

——————————
Give your brand a CX boost on the social web!
Outsource to a #CustomerService expert today: https://buff.ly/aBetHaO

#WeSpeakYourLanguage
#CustomerService #CSat
#CustomerExperience #CX
Open Access BPO 10 days ago
The world is getting smaller, and your customers come from all corners of it!
Partnering with a culturally diverse #CallCenter team isn't just the right thing to do, it's a smart business move.

Learn about the key benefits in our blog:
https://buff.ly/360SqHP

----------
Want a high-value #CustomerExperience for your diverse audience?

Let our multicultural teams help your brand break into international markets without worries.

Contact us today: https://buff.ly/59i7YD6

#WeSpeakYourLanguage
#CX #diversity #inclusion
Open Access BPO 10 days ago
Open Access BPO is kicking off our Pride Week, a dedicated series of events celebrating #PrideMonth. This initiative underscores our commitment to fostering a workplace culture built on #inclusion and #diversity.

Throughout the week, we've planned a series of meaningful activities designed to celebrate the #LGBTQIA+ community. We believe that fostering an environment where every individual feels valued and empowered is crucial for our collective success.

Our dedication to creating a safe and equitable space extends beyond this week, reflecting our ongoing commitment to a more inclusive future for all.

#WeSpeakYourLanguage
#PrideMonth #Pride2025 #UnitedByLove
#OneWithDiversity #PrideMonth2025
Open Access BPO 10 days ago
Open Access BPO is kicking off our Pride Week, a dedicated series of events celebrating #PrideMonth. This initiative underscores our commitment to fostering a workplace culture built on #inclusion and #diversity.

Throughout the week, we've planned a series of meaningful activities designed to celebrate the #LGBTQIA+ community. We believe that fostering an environment where every individual feels valued and empowered is crucial for our collective success.

Our dedication to creating a safe and equitable space extends beyond this week, reflecting our ongoing commitment to a more inclusive future for all.

#WeSpeakYourLanguage
#PrideMonth #Pride2025 #UnitedByLove
#OneWithDiversity #PrideMonth2025
Open Access BPO 11 days ago
Open Access BPO conducted Plant It Forward, a two-part tree-planting initiative, held in Laguna and Davao in May and June 2025.

Volunteers from both activities planted 300 Philippine indigenous trees, which were selected to help maintain the biodiversity in the area.

“This program is more than just planting trees; it’s about cultivating a culture of social responsibility within our organization and demonstrating our commitment to the communities where we operate,” said Joy Sebastian, Global VP at Open Access BPO.

This is only the start. Open Access BPO vows to continue investing in such environmental projects, affirming its core value of creating positive impact.

Read more about the green initiative here: https://buff.ly/HjTlHZC

#WeSpeakYourLanguage
#OABPOPlantItForward
#OABPOcares #IdeaHubOABPO
Open Access BPO 11 days ago
𝐀𝐝𝐝𝐢𝐧𝐠 𝐯𝐚𝐥𝐮𝐞 𝐭𝐨 #𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐦𝐞𝐚𝐧𝐬 𝐠𝐨𝐢𝐧𝐠 𝐭𝐡𝐞 𝐞𝐱𝐭𝐫𝐚 𝐦𝐢𝐥𝐞 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬.
This means transforming basic interactions into meaningful connections.

It's the secret to building strong customer loyalty and driving business success by making customers feel valued and understood.

Dive deeper into what makes a truly value-added #CX and how it can significantly boost #CustomerLoyalty and overall business success: https://buff.ly/8Wxb9gw

——————————
Ready to transform your customer experience? Don't settle for less; elevate your #CX by partnering with a #CallCenter that truly goes the extra mile 24/7.

Learn how our dedicated team can enhance your customer interactions and drive loyalty.
Take the first step towards superior CX today: https://buff.ly/L6dUG5E

#WeSpeakYourLanguage
#CustomerSupport #BPO