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Call centers in the Philippines support Magna Carta for agents

Call centers in the Philippines showed support for the Philippine senate’s push for “Magna Carta for Call Center Workers,” which allows voice service workers to organize unions and work under healthy conditions amid long office hours. The senate bill is backed by European surveys and studies proving the significance of having unions in the call […]

What services will be mostly outsourced to Philippine call centers in 2014?

Philippine call centers have a reputable status in the global outsourcing industry because of how they excel in the realm of customer service. Ever since the Philippines gained momentum against other top industry players in Asia, international businesses flock to the country to take advantage of its workforce’s language fluency, innate friendliness, and high educational […]

What do Philippine call centers have in common?

Philippine call centers vary in terms of service delivery and management practices, but there are certain traits that call centers in the Philippines commonly have. These assets are what make the voice services segment the main growth driver of the Philippine business process outsourcing (BPO) industry. If it weren’t for these, foreign businesses wouldn’t have […]

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Open Access BPO 3 hours ago
Wishing our Muslim families and friends a blessed Eid al-Adha!

May this special day bring you immense joy, peace, and prosperity.
Let us remember the spirit of sacrifice and gratitude.

As families gather, may your homes be filled with warmth and your hearts with happiness.
May the blessings of Allah illuminate your path always.

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#OABPOholidays #EidAlAdha
#EidAlAdha2025
Open Access BPO Yesterday
This Pride Month, we reflect on the incredible strength that comes from embracing diverse perspectives and identities.

As a company built on a multilingual and multicultural foundation, Open Access BPO understands that true innovation flourishes when everyone feels a sense of belonging, safe, and protected.

Our commitment to #diversity and #inclusivity is woven into our core values, extending to every individual in our global teams.

We celebrate the LGBTQIA+ community this month and always, standing firm in our belief that respect and understanding pave the way for a more equitable future for all.

Happy #PrideMonth!

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#OneWithDiversity #UnitedByLove
#OABPOSpeaksWithPride #Pride2025
Open Access BPO 2 days ago
Multilingual #CallCenter Open Access BPO recently completed its Plant it Forward: Tree-Planting Initiative 2025, a two-part event reflecting the company's growing commitment to environmental sustainability and corporate social responsibility.

This initiative saw enthusiastic participation from employees across their two Philippine offices in Makati and Davao.

Learn more about how Open Access BPO is making a difference.
Read the full story on our blog: https://buff.ly/srk5FGf

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#OABPOPlantItForward
#OABPOcares #IdeaHubOABPO
Open Access BPO 3 days ago
Global expansions come with a unique set of challenges, especially when it comes to #CustomerExperience. Language barriers, cultural nuances, and security risks can make or break a brand's reputation.

That's why businesses turn to secure #MultilingualOutsourcing that bridges the cultural gap and secures #DataProtection and regulatory compliance.

Want to know why this is a critical investment for global success?
Read our latest blog to learn more: https://buff.ly/mq0wbdt

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Multilingual capabilities and #DataSecurity are two of Open Access BPO's best assets.

Our seamless operational processes and professional teams of experts fuse together #MultilingualSupport for over 30 languages with #DataProtection practices.

Learn more about what we can do for brands: https://buff.ly/8a0Ruu7

#WeSpeakYourLanguage
#MultilingualCallCenter #DataSecurity
#MultilingualOutsourcing #CustomerService
Open Access BPO 6 days ago
Being able to communicate with customers in their own language is crucial for global brands seeking to expand their reach.

Multilingual #CallCenters play a vital role in this aspect, providing seamless communication between brands and customers.

But is that all there is to it? Check out our blog to find out more ways multilingual call centers help global brands:
https://buff.ly/P7xijuu

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Learn more about how our multilingual outsourcing services can help grow your business and expand your customer base: https://buff.ly/rQ4q1FV

#WeSpeakYourLanguage
#CustomerSupport #MultilingualCallCenter
Open Access BPO 6 days ago
Call centers embrace innovation, no doubt.
However, this goal can be achieved more easily by being creative.

This #NationalCreativityDay, check out our blog as we discuss just how important #creativity is in #CallCenters, so have a read now: https://buff.ly/08qFhTs

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Transforms customer interactions into exceptional #CustomerExperience with our skilled & creative #CX reps!

Contact us today and we'll elevate your brand's #CX:
https://buff.ly/rQ4q1FV

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#CustomerSupport #CSat
#OutsourcingCustomerService