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Open Access BPO Now ISO-Certified for Information Security

Makati City, Philippines, July 1, 2024 – Open Access BPO has achieved ISO certification, recognizing the multilingual call center company’s information security management excellence. Open Access BPO received ISO/IEC 27001:2022 Standard Certificate for its secure customer experience, content management, and back office services. This certifies that the company meets the rigorous information security management standards […]

Open Access BPO Unveils Marble Bust to Honor Tattoo Artist Apo Whang-Od

Open Access BPO’s leadership team recently trekked to Buscalan in the Philippines’ Kalinga province to unveil a monumental marble bust in homage to the mambabatok (indigenous tattoo artist) Apo Whang-Od. The turnover ceremony for the bust commenced on the morning of May 3rd with a traditional pig offering ritual. Later in the afternoon, the leadership […]

Open Access BPO Relaunches Employee Wellness Program with Yoga Session

Multilingual call center Open Access BPO recently relaunched its employee fitness program last May 8, 2024 with a beginner-friendly yoga session held on the terraces of its Makati office. Led by wellness specialist and Yoga Instructor Zee Villarin, the session focused on promoting relaxation and overall well-being among employees. Yoga is recognized for its physical […]

Open Access BPO Consolidates Manila Sites Into Central Hub for Seamless Operations

In the center of the photo, taken during the launch of Open Access BPO’s new operations floor and cafeteria, are CEO Ben Davidowitz and Global VP Joy Sebastian, with Head of Recruitment, Training, & Site Support Bobby Jusayan and Senior Operations Director Nathaniel Martinez. MAKATI CITY, Philippines, April 2024โ€”Multinational outsourcing firm Open Access BPO has […]

Open Access BPO CEO Leads Easter Community Initiative

Open Access BPO CEO Benjamin Davidowitz (right) shares a moment with some of the volunteers as they provide hot meals to attendees of the Easter community initiative Open Access BPO CEO Benjamin Davidowitz spearheaded an Easter community initiative on March 31, 2024, bringing smiles and nutritious meals to the Poblacion neighborhood in Makati City, Philippines. […]

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Open Access BPO 3 days ago
Driving excellent #CustomerExperience hinges on the diverse perspectives within your team.

Cultivating a culturally competent environment not only enriches your workforce but directly translates to superior service for a global customer base.

Join us as we discuss how #diversity elevates #CX!
Dive deeper into our insights and share your thoughts: https://buff.ly/fqcGUQK

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Partner with a team that values and leverages diversity for outstanding results.

Contact us today to discuss your outsourcing needs: https://buff.ly/fNfWbTE

#WeSpeakYourLanguage
#CulturalDiversity #EmployeeManagement
#DiversityManagement #CustomerSuccess
Open Access BPO 3 days ago
Getting a bad performance review can be tough, but it doesn't have to be the end of the world.

In fact, it can be an opportunity to learn and grow, and to come back stronger than ever.

๐†๐ž๐ญ๐ญ๐ข๐ง๐  ๐š ๐›๐š๐ ๐ฉ๐ž๐ซ๐Ÿ๐จ๐ซ๐ฆ๐š๐ง๐œ๐ž ๐ซ๐ž๐ฏ๐ข๐ž๐ฐ ๐œ๐š๐ง ๐›๐ž ๐ญ๐จ๐ฎ๐ ๐ก, ๐›๐ฎ๐ญ ๐ข๐ญ ๐๐จ๐ž๐ฌ๐ง'๐ญ ๐ก๐š๐ฏ๐ž ๐ญ๐จ ๐›๐ž ๐ญ๐ก๐ž ๐ž๐ง๐ ๐จ๐Ÿ ๐ญ๐ก๐ž ๐ฐ๐จ๐ซ๐ฅ๐.

๐ˆ๐ง ๐Ÿ๐š๐œ๐ญ, ๐ข๐ญ ๐œ๐š๐ง ๐›๐ž ๐š๐ง ๐จ๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ฒ ๐ญ๐จ ๐ฅ๐ž๐š๐ซ๐ง ๐š๐ง๐ ๐ ๐ซ๐จ๐ฐ, ๐š๐ง๐ ๐ญ๐จ ๐œ๐จ๐ฆ๐ž ๐›๐š๐œ๐ค ๐ฌ๐ญ๐ซ๐จ๐ง๐ ๐ž๐ซ ๐ญ๐ก๐š๐ง ๐ž๐ฏ๐ž๐ซ.

Read our blog post right now: https://buff.ly/hiAUi78
And let's explore:
โ€ข the importance of recovering from a bad performance review;
โ€ข the causes of performance failures; and
โ€ข how to determine the best course of action to address these challenges

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Find out how Open Access BPO's 24/7 multichannel services (in 30+ languages) can upgrade your #CX, strengthen brand loyalty, and drive business growth: https://buff.ly/cltoadZ

#WeSpeakYourLanguage
#CustomerSupport #CustomerService
#CustomerExperience #CSat
Open Access BPO 7 days ago
Open Access BPO's recent ๐๐ซ๐ข๐๐ž ๐–๐ž๐ž๐ค ๐Ÿ๐ŸŽ๐Ÿ๐Ÿ“ showcased our unwavering commitment to #diversity, #equity, and #inclusion. This inaugural event united our teams in Makati and Davao to celebrate the LGBTQIA+ community and support meaningful causes.

๐˜™๐˜ฆ๐˜ข๐˜ฅ ๐˜ข๐˜ฃ๐˜ฐ๐˜ถ๐˜ต ๐˜ต๐˜ฉ๐˜ฆ ๐˜ง๐˜ถ๐˜ฏ ๐˜ข๐˜ค๐˜ต๐˜ช๐˜ท๐˜ช๐˜ต๐˜ช๐˜ฆ๐˜ด ๐˜ข๐˜ฏ๐˜ฅ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฐ๐˜ถ๐˜ต๐˜ณ๐˜ฆ๐˜ข๐˜ค๐˜ฉ ๐˜ช๐˜ฏ๐˜ช๐˜ต๐˜ช๐˜ข๐˜ต๐˜ช๐˜ท๐˜ฆ ๐˜ฃ๐˜ฐ๐˜ณ๐˜ฏ๐˜ฆ ๐˜ฐ๐˜ถ๐˜ต ๐˜ฐ๐˜ง ๐˜ฐ๐˜ถ๐˜ณ ๐˜ช๐˜ฏ๐˜ข๐˜ถ๐˜จ๐˜ถ๐˜ณ๐˜ข๐˜ญ ๐˜ธ๐˜ฆ๐˜ฆ๐˜ฌ-๐˜ญ๐˜ฐ๐˜ฏ๐˜จ ๐˜—๐˜ณ๐˜ช๐˜ฅ๐˜ฆ ๐˜ค๐˜ฆ๐˜ญ๐˜ฆ๐˜ฃ๐˜ณ๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ: https://buff.ly/nmRUrVg

#WeSpeakYourLanguage
#PrideMonth #Pride2025 #UnitedByLove
#OneWithDiversity #PrideMonth2025
Open Access BPO 20 days ago
๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—Ÿ๐—ฎ๐˜‚๐—ป๐—ฐ๐—ต๐—ฒ๐˜€ ๐—ฆ๐—›๐—œ๐—™๐—ง ๐—Ÿ๐—ถ๐—ณ๐—ฒ๐˜€๐˜๐˜†๐—น๐—ฒ ๐— ๐—ผ๐—ฑ๐—ถ๐—ณ๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฃ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ ๐—ณ๐—ผ๐—ฟ ๐—˜๐—บ๐—ฝ๐—น๐—ผ๐˜†๐—ฒ๐—ฒ๐˜€

Multilingual call center Open Access BPO announced the official launch of ๐—ฆ๐—›๐—œ๐—™๐—ง: ๐—”๐—ป ๐—ข๐—”๐—•๐—ฃ๐—ข ๐—Ÿ๐—ถ๐—ณ๐—ฒ๐˜€๐˜๐˜†๐—น๐—ฒ ๐— ๐—ผ๐—ฑ๐—ถ๐—ณ๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฃ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ, an initiative designed to foster sustainable health and well-being among its employees.

The program, whose acronym SHIFT stands for Sustainable Health and Integrated Fitness Transformation, aims to address the challenges of sedentary work lifestyles prevalent in the BPO industry by providing comprehensive support for health improvement.

The OABPO SHIFT Program will offer a holistic approach to employee wellness, encompassing structured physical fitness activities, wellness coaching, and a smart, sustainable nutrition guide.

This program highlights Open Access BPO's dedication to employee well-being, recognizing that healthy team members are key to both professional success and a great quality of life.

Employees are encouraged to check their official Open Access BPO email for detailed information on program enrollment and participation.

#WeSpeakYourLanguage
#OneForHealth #oabpoSHIFT
#IdeaHubOABPO #EmployeeWellness
#WellbeingAtWork
Open Access BPO 25 days ago
Delivering outstanding #CustomerSupport on over #SocialMedia promptly is essential for enhancing #CustomerSatisfaction and improving the overall brand experience.

But how can your brand consistently deliver on this crucial front?

Improve your customer interactions and build stronger connections on social media by reading all about it on our blog: https://buff.ly/sdjJ2A3

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Give your brand a CX boost on the social web!
Outsource to a #CustomerService expert today: https://buff.ly/aBetHaO

#WeSpeakYourLanguage
#CustomerService #CSat
#CustomerExperience #CX
Open Access BPO 35 days ago
The world is getting smaller, and your customers come from all corners of it!
Partnering with a culturally diverse #CallCenter team isn't just the right thing to do, it's a smart business move.

Learn about the key benefits in our blog:
https://buff.ly/360SqHP

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Want a high-value #CustomerExperience for your diverse audience?

Let our multicultural teams help your brand break into international markets without worries.

Contact us today: https://buff.ly/59i7YD6

#WeSpeakYourLanguage
#CX #diversity #inclusion