5 Questions That Will Tell You If Your Website Design Needs a Makeover

Alistair Roque Published on March 10, 2015

Your website is one of the most important tools you can use to build relationships with your current and prospective customers.

website design backend coding depiction

Every aspect of it, whether it’s your website design, subscription and order forms, or even your landing page pop-ups, must always spark a good impression to every visitor that comes across it to increase the chances of generating sales out of every site visit.

Just like any other marketing tool, however, website templates also need updating and refining to keep on impressing target audiences. There are many things to look at when assessing the need for a website makeover.

Here are five questions that can reveal whether your website needs expert redesigning or not.

  1. Is my website attracting traffic?

    website design optimized to increase site traffic

    The whole point of taking your business to the Internet is so your online customers can find you there. You want your website to generate as many quality visits as possible because every site visitor is considered a lead. Conversion happens if you get to keep them on your site and they purchase any of your products or sign up for your services.

    If you’ve been maintaining your site for quite some time now and you still don’t get enough traffic, something is not going well. Website design evaluation must include your website’s compatibility with your social media and digital marketing strategies. A website must promote shareability of content to achieve favorable organic traffic.

  2. Is my site mobile-friendly?

    website design optimized for mobile web businessman hands using smartphone

    With smartphones and other Internet-ready mobile devices, businesses must learn how to be flexible in presenting their brand to their target online audience. To ensure this, your website must have a responsive design that allows it to automatically change size and layout to accommodate viewing and navigation across different mobile devices and browsers.

  3. Does my website load fast?

    website design fast loading speeds

    Nothing can stop your customers from leaving your website if they find it outdated and slow. If you don’t want to lose impatient or busy viewers just because it took your web pages several minutes to load, you need to do something about it. Optimizing your website and its content, especially images, can help you prevent site visitors from becoming frustrated at your online platform’s usability and speed.

  4. Does my site look better than its competition?

    website design unique look cooler

    There’s a tough competition for viewership online. Even if you want to keep things simple and less creative on your online platform, your customers may have a different opinion. If a competing brand has a cooler and faster website, you can’t blame Internet users if they will choose it over yours. Try shopping online on your competitor’s website to see if there are things that you can add to your website to make it better.

  5. Have I updated my website design ever since its launch?

    website design expert holding paint roller

    Change is good especially if it means giving your website a stronger appeal to Internet users. Updating the look of your website regularly can ensure that you are keeping an eye on modern trends. You may want to make some big changes on your website’s layout every two to three years. Take note of recent developments, such as search engine optimization (SEO) updates, that you can take into consideration while you’re working on your website makeover.

    You may also opt to use website builders and design services with regularly updated features. These commonly match modern site visitors’ browsing behaviors to increase chances of conversions on-site.

Your website must always look its best to perform its marketing functions effectively. Every site visit must present a good opportunity for your customers to get to know your brand better.

Failure to make your website foster positive customer experience and easy online browsing will make you fall behind the competition. If you’re guilty of any of the signs above, then it’s time for you to give your website design a grand makeover.

Level up your customer experience and convert site visitors with Open Access BPO’s back office and knowledge process support solutions. We’ll set you up with a dedicated team of experts and a program that will address your brand’s needs. Reach out to our team today!

 

Read More

Join us on facebook
Open Access BPO Yesterday
Your #CRM is the bedrock of exceptional #CustomerExperiences and enduring customer relationships.

To ensure this foundation remains strong, consistent maintenance and timely updates are crucial for sustained success

Visit our blog to learn about the potential pitfalls of neglecting your CRM and understand how to keep it a powerful asset: https://buff.ly/oct6pIg

——————————
Delivering the best #CX requires a dedicated team committed to exceeding expectations and ensuring #CustomerSatisfaction at every touchpoint.

Let's connect and see how we can empower your customer relationships: https://buff.ly/Y50WgZe

#WeSpeakYourLanguage
#CustomerExperience #CSat
#OutsourcingCX #CustomerService #CallCenters
#CustomerCentric #HappyCustomer
Open Access BPO 4 days ago
It's easy to focus on tech skills and language when hiring #CustomerSupport staff.
But are we missing those other qualities that truly make a #CustomerExperience exceptional?

What hidden talents separate a good agent from a great one?

𝗛𝗲𝗿𝗲 𝗮𝗿𝗲 𝘀𝗼𝗺𝗲 𝗰𝗿𝗶𝘁𝗶𝗰𝗮𝗹 𝗯𝘂𝘁 𝘂𝗻𝗱𝗲𝗿𝘃𝗮𝗹𝘂𝗲𝗱 𝘀𝗸𝗶𝗹𝗹𝘀 𝘁𝗵𝗮𝘁 #𝗪𝗼𝘄𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮𝗻𝗱 𝗹𝗲𝗮𝗱 𝘁𝗼 #𝗕𝗿𝗮𝗻𝗱𝗟𝗼𝘆𝗮𝗹𝘁𝘆: https://buff.ly/QGNxaJG

——————————
Our recruitment, training, and quality assurance best practices have helped transform our partners' #BrandExperience.

Contact us right now for heightened #CustomerExperience that sets your brand apart:
https://buff.ly/Y50WgZe

#WeSpeakYourLanguage
#CustomerExperience #CSat
#OutsourcingCX #CustomerService #CallCenters
#CustomerCentric #HappyCustomer
Open Access BPO 6 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗟𝗲𝘃𝗲𝗿𝗮𝗴𝗲𝘀 𝗜𝗺𝗽𝗿𝗼𝘃 𝗳𝗼𝗿 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗧𝗲𝗮𝗺 𝗗𝘆𝗻𝗮𝗺𝗶𝗰𝘀

Open Access BPO Manila recently hosted 𝐈𝐦𝐩𝐫𝐨𝐯 𝐏𝐥𝐚𝐲 𝐋𝐚𝐛 on March 28th, bringing new experiences to its workforce.

This engaging session provided a hands-on experience designed to cultivate collaboration, creative problem-solving, and stronger communication skills among team members. By exploring the fundamentals of improvisation in a supportive environment, participants enhanced their adaptability and teamwork abilities – qualities crucial for effective partnerships and workplace harmony.

This initiative underscores Open Access BPO's commitment to fostering a dynamic and people-centric work culture, ultimately benefiting our partners through more cohesive and innovative service delivery.

#WeSpeakYourLanguage
Open Access BPO 7 days ago
Ready to elevate your brand? Open Access BPO empowers you to unlock new opportunities and achieve scalable growth.

From customer support to back-office solutions, we're your partner in expansion.

#WeSpeakYourLanguage
Open Access BPO 13 days ago
Call center managers are responsible for keeping operations running smoothly.
This means they also have to take note of the usual issues they need to keep at bay.

𝗛𝗲𝗿𝗲 𝗮𝗿𝗲 𝟰 𝗼𝗳 𝘁𝗵𝗲 𝗯𝗶𝗴𝗴𝗲𝘀𝘁 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀 𝘁𝗵𝗮𝘁 #𝗖𝗮𝗹𝗹𝗖𝗲𝗻𝘁𝗲𝗿 𝗺𝗮𝗻𝗮𝗴𝗲𝗿𝘀 𝗺𝘂𝘀𝘁 𝗳𝗮𝗰𝗲: https://buff.ly/CCAZeNL

---------
Our industry expertise and the skilled workforce enable us to create exceptional experiences for your customers.

Call us today and let's start building the best team for your brand:
https://buff.ly/zQqgKkw

#WeSpeakYourLanguage
#CustomerSupport #CX #CSat
#CustomerSatisfaction #outsourcing
Open Access BPO 14 days ago
The Holy Week is a time to renew our faith and find peace in reflection.

If you’re traveling to be with family or friends or venturing on a pilgrimage, do so with patience and caution.

Let's extend care not just to our loved ones but also to everyone we share the road with. May your journey be safe, and may this season bring you clarity and renewal.

#WeSpeakYourLanguage
#OABPOholidays #HolyWeek
#MahalNaAraw #HolyWeek2025