5 Questions That Will Tell You If Your Website Design Needs a Makeover

Alistair Roque Published on March 10, 2015

Your website is one of the most important tools you can use to build relationships with your current and prospective customers.

website design backend coding depiction

Every aspect of it, whether it’s your website design, subscription and order forms, or even your landing page pop-ups, must always spark a good impression to every visitor that comes across it to increase the chances of generating sales out of every site visit.

Just like any other marketing tool, however, website templates also need updating and refining to keep on impressing target audiences. There are many things to look at when assessing the need for a website makeover.

Here are five questions that can reveal whether your website needs expert redesigning or not.

  1. Is my website attracting traffic?

    website design optimized to increase site traffic

    The whole point of taking your business to the Internet is so your online customers can find you there. You want your website to generate as many quality visits as possible because every site visitor is considered a lead. Conversion happens if you get to keep them on your site and they purchase any of your products or sign up for your services.

    If you’ve been maintaining your site for quite some time now and you still don’t get enough traffic, something is not going well. Website design evaluation must include your website’s compatibility with your social media and digital marketing strategies. A website must promote shareability of content to achieve favorable organic traffic.

  2. Is my site mobile-friendly?

    website design optimized for mobile web businessman hands using smartphone

    With smartphones and other Internet-ready mobile devices, businesses must learn how to be flexible in presenting their brand to their target online audience. To ensure this, your website must have a responsive design that allows it to automatically change size and layout to accommodate viewing and navigation across different mobile devices and browsers.

  3. Does my website load fast?

    website design fast loading speeds

    Nothing can stop your customers from leaving your website if they find it outdated and slow. If you don’t want to lose impatient or busy viewers just because it took your web pages several minutes to load, you need to do something about it. Optimizing your website and its content, especially images, can help you prevent site visitors from becoming frustrated at your online platform’s usability and speed.

  4. Does my site look better than its competition?

    website design unique look cooler

    There’s a tough competition for viewership online. Even if you want to keep things simple and less creative on your online platform, your customers may have a different opinion. If a competing brand has a cooler and faster website, you can’t blame Internet users if they will choose it over yours. Try shopping online on your competitor’s website to see if there are things that you can add to your website to make it better.

  5. Have I updated my website design ever since its launch?

    website design expert holding paint roller

    Change is good especially if it means giving your website a stronger appeal to Internet users. Updating the look of your website regularly can ensure that you are keeping an eye on modern trends. You may want to make some big changes on your website’s layout every two to three years. Take note of recent developments, such as search engine optimization (SEO) updates, that you can take into consideration while you’re working on your website makeover.

    You may also opt to use website builders and design services with regularly updated features. These commonly match modern site visitors’ browsing behaviors to increase chances of conversions on-site.

Your website must always look its best to perform its marketing functions effectively. Every site visit must present a good opportunity for your customers to get to know your brand better.

Failure to make your website foster positive customer experience and easy online browsing will make you fall behind the competition. If you’re guilty of any of the signs above, then it’s time for you to give your website design a grand makeover.

Level up your customer experience and convert site visitors with Open Access BPO’s back office and knowledge process support solutions. We’ll set you up with a dedicated team of experts and a program that will address your brand’s needs. Reach out to our team today!

 

Read More

Join us on facebook
Open Access BPO 16 hours ago
𝗕𝗿𝗮𝗻𝗱𝘀 𝗰𝗮𝗻 𝗹𝗼𝘀𝗲 𝗯𝗶𝗹𝗹𝗶𝗼𝗻𝘀 𝘄𝗵𝗲𝗻 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗳𝗮𝗹𝘁𝗲𝗿𝘀.
But it's not just about the money. Pushing customers away can deliver a crushing blow to your business.

Ready to stop the bleed and start retaining customers like a pro?
Dive into the insights here: https://buff.ly/4dcTEHf

----------
Elevate your #CustomerRetention game now!
Contact us today to outsource to a #CustomerSupport expert: https://buff.ly/3We132Z

Learn more:
[𝐒𝐭𝐮𝐝𝐲] 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐀𝐭𝐭𝐫𝐢𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐓𝐮𝐫𝐧𝐨𝐯𝐞𝐫: 𝐀𝐯𝐞𝐫𝐚𝐠𝐞 𝐑𝐚𝐭𝐞𝐬 𝐚𝐧𝐝 𝐂𝐨𝐦𝐦𝐨𝐧 𝐂𝐚𝐮𝐬𝐞𝐬: https://buff.ly/3vWuUTb

#WeSpeakYourLanguage
#CustomerSupport #CSat
#OutsourcingCustomerService #CX
#CallCenterOutsourcing #CustomerExperience
Open Access BPO Yesterday
Crafting emails that strike the perfect balance between professionalism and approachability is crucial for engaging customers.

How can your brand nail this tone? Follow these tips: https://buff.ly/3W4T5t8

----------
Let's create a program hyper-customized for your brand's goals, needs, budget, and customer demands: https://buff.ly/4dcs9gY

#WeSpeakYourLanguage
#CustomerService #CX #EmailDay
Open Access BPO 2 days ago
The surge in automation has sparked a heated debate:
𝗖𝗮𝗻 𝗺𝗮𝗰𝗵𝗶𝗻𝗲𝘀 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗹𝘆 𝗿𝗲𝗽𝗹𝗮𝗰𝗲 𝗵𝘂𝗺𝗮𝗻 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝗺𝗼𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻?

We'll discuss automation limits in #ContentModeration and emphasize human judgment's importance for ethics, sensitive content, and community: https://buff.ly/4aGxGuE

----------
Get 24/7 content moderation in over 30 languages for your website or #SocialMedia pages: https://buff.ly/4aP6YA7

#WeSpeakYourLanguage
Open Access BPO 2 days ago
𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗺𝗮𝘆 𝗵𝗮𝘃𝗲 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 𝗼𝗯𝗷𝗲𝗰𝘁𝗶𝘃𝗲𝘀 𝗮𝗻𝗱 𝗮𝗰𝘁𝗶𝘃𝗶𝘁𝗶𝗲𝘀, 𝗯𝘂𝘁 𝘁𝗵𝗲𝘆 𝗰𝗼𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝗲𝗮𝗰𝗵 𝗼𝘁𝗵𝗲𝗿 𝗶𝗻 𝗺𝗮𝗻𝘆 𝘄𝗮𝘆𝘀 𝘁𝗵𝗮𝘁 𝗯𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀.

Effective business operations hinge on the collaboration between #CustomerSupport and #marketing.

Read: https://buff.ly/49KQtUu
----------

Entrust your #outsourcing needs to a company that not only upholds your brand's message but propels you towards success.

Discover how we align with your vision: https://buff.ly/3W4TYC3

#WeSpeakYourLanguage
Open Access BPO 2 days ago
Improved #CallCenter productivity leads to shorter wait times, happier customers, and a more motivated #CustomerService team.

Benefits--
Customers: Faster resolutions, less frustration.
Agents: Lower stress, higher job satisfaction.
Management: Enhanced efficiency, happier staff.

Find actionable tips on boosting your call center's performance on our blog: https://buff.ly/49HsTbf

----------
Learn how our training, employee engagement, and culture of diversity contribute to our high-quality #CustomerExperience: https://buff.ly/3W8vrf6

#WeSpeakYourLanguage
#CSat #CustomerSupport #CX
#CustomerSatisfaction #EmployeeManagement
Open Access BPO 6 days ago
Exceptional #CustomerExperience is key to building brand loyalty and driving success.
Adding value takes it to the next level.

But what does that even mean? And what can you do to make it possible?

Find out now: https://buff.ly/4cVLFyp

----------
Outsource now to give your customer the best #CX they deserve:
https://buff.ly/4d46mIe

#WeSpeakYourLanguage
#CustomerSupport #CustomerService
Open Access BPO