The launch of the electronic claims (eClaims) program by the Philippine Health Insurance Corporation (PhilHealth) is set to reinforce the status of healthcare outsourcing in the Philippines, and provide more...
BPO inbound solutions A majority of companies involved in business process outsourcing (BPO) offer inbound solutions to their broad range of clientele. They offer a comprehensive list of services that...
The new leader in software outsourcing While China continues to spearhead efforts in bulk software development outsourcing and the Philippines continues to uphold the banner for high quality IT-BPO efforts,...
Telemarketing in the Philippines Does it really matter where telemarketers work from if they can deliver results? The answer is a resounding Yes! as telemarketers in the Philippines can attest....
Business process outsourcing (BPO) is a widely embraced practice that taps outsourced call center companies worldwide. Despite its benefits, many companies are hesitant about outsourcing as they fear they could...
Many call center services rely on lead qualification. Here’s why you should not take this service for granted. Lead generation and qualification are two common business process outsourcing (BPO) services...
While it is common for companies to tap outsourcing in order to maximize their potential in the dynamic business scene, one visionary took the challenge further and tapped not foreigners...
Undeniably, outsourcing to the Philippines offers countless opportunities for a majority of businesses. The country’s outsourcing industry encompasses diverse industries, particularly the IT-Business Process Outsourcing (BPO) and Health Information Management...
Telemarketing in the Philippines is among the most dominant facets of the country’s business process outsourcing (BPO) industry, often ranked next to the IT-BPO and Health Information Management (HIM) sectors....
Technical support refers to a broad spectrum of services provided by companies, particularly those that offer mechanical and electronic products. Contrary to other customer support services that involve product customization...
On September 26, in observance of Save Sierra Madre Day, #OpenAccess and Fostering Education & Environment for Development (FEED) held Plant It Forward 2026 at the UP Laguna-Quezon Land Grant in Siniloan, Laguna.
With more than 30 volunteers planting native saplings, the initiative supported local reforestation efforts and highlighted the importance of protecting the Sierra Madre and its forests.
Observed annually on September 26 under Presidential Proclamation No. 413, Save Sierra Madre Day calls attention to the importance of conserving this vital mountain range.
How do you measure an outsourcing partnerโs true stability? Look beyond the SLA. Real commitment means sustained, need-driven investment in the community, not one-off gestures.
#OpenAccess recently partnered with Foundation of Balay Pasilungan, a non-profit oragnization in Davao, to provide essential donations and volunteer support for disadvantaged children.
This builds on our annual commitment to community impact through initiatives such as school-building, animal shelter support, and tree-planting.