Category: Infographic

Customer Experience Infographic Solutions

[Infographic] On-Demand Gig Economy: Must-See Highlights of the Emerging Economic Giant

While the on-demand Gig Economy steadily strengthened over the last decade, the pandemic has really put the industry at the forefront. This isn’t seasonal emergence, however, since the industry is...

By Audrey Reyes

December 7, 2021

Infographic Multilingual Call Center Services

[INFOGRAPHIC] 5 Essential Customer Service Languages for International Reach

As more consumers turn to online channels, businesses are expected to provide accessible, multilingual call center support for their international customers. Businesses must also keep an eye on the economic...

By Audrey Reyes

August 27, 2021

Call Center Industry Infographic

[Infographic] How Open Access BPO Implements Its Programs

When choosing an outsourcing service provider, businesses must understand how their prospects develop and deploy their programs. Prospective outsourcing partners must combine long-range thinking with the processes, technologies, and the...

By Luis Anthony Oliveros

August 4, 2020

Infographic

[Infographic] PCI DSS Compliance at a Glance

Felons continue their crimes on the digital platform even as COVID-19 endangered lives and livelihoods. This highlights the utmost need for businesses and their service providers to tighten security protocols...

By Luis Anthony Oliveros

July 14, 2020

Infographic

[Infographic] How Open Access BPO is Ensuring Continuous Ops During COVID-19

It has been three months since the effects of the COVID-19 were felt around the world. It halted many business operations across industries, consequently pulling down revenues and threatening employment....

By Audrey Reyes

June 3, 2020

Customer Support Infographic

[Infographic] 5 Industries that need a multilingual call center

How will your business reach international customers in this ever-expanding global economy? Reaching out to international markets may be difficult, but it’s a crucial step in expanding your business on...

By James Glenn Gomez

November 28, 2017

Infographic

[Infographic] 5 Must-have Customer Service Languages

Studies have touted the prediction that in the future, big companies will be based in emerging markets.

By James Glenn Gomez

August 9, 2017

Infographic Philippine Outsourcing

[Infographic]The pressure that Philippine call centers are under

What does the Philippines have to do to move up the outsourcing value chain? The Philippine outsourcing industry is more than just a lucrative enterprise. It’s now on its way...

By Faith Ocampo

June 15, 2016

Call Center Industry Global Outsourcing Infographic Omnichannel

[Infographic] An entrepreneur’s guide to successful investing in Taiwan

Taiwan’s doors are wide open for investors from all parts of the world. Its business-friendly policies, close ties with powerful industries such as China, and strategic location continue to capture...

By Faith Ocampo

October 14, 2015

Infographic

[Infographic] Meet the next Philippine outsourcing giant: Davao City

Davao City, the upcoming prime spot for Philippine outsourcing, has been making rounds in the IT-BPO sector lately. Its recent feat of becoming the country s safest city helped push...

By Faith Ocampo

August 11, 2015

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