BLOG

8 Basic customer service principles that entrepreneurs often forget

Are your customer support strategies tied to effective principles? Too often, entrepreneurs get lost in the technical side of business that they forget some of the most basic and most important business principles that can help them become successful. This leads to poorly thought-out decisions and weakly conceptualized strategies that don’t work for their target […]

The 5 worst enemies of great leadership

Company leaders play a central role in helping organizations grow. The best leaders are aware of the negative qualities and challenges that they need to overcome to manage their team effectively. They continuously assess themselves, realigning their actions with their priorities and finding ways to improve their abilities.

How data-driven storytelling helps businesses make rational decisions

Every organization that gathers and analyzes data has a story to tell, so why aren’t they out there telling their stories? Most companies know that they need technical expertise to build a data-driven organization. They must have people who are good at numbers and research, and they need experts who can make sense of big […]

5 Tips for keeping up with a highly dynamic market

Businesses are operating in a highly dynamic marketplace, wherein customers’ preferences and behavior are continuously changing. This makes staying relevant a difficult challenge for many brands. Although it’s easier said than done, they key is to be flexible and adaptive. It starts with listening to your customers and placing them at the core of your […]

JOIN US ON FACEBOOK
Open Access BPO
Open Access BPO1 hour ago
Here are five ways to help your business gain a deeper understanding of your customers' needs:
✔️ Put yourself in their shoes
✔️ Conduct customer research
✔️ Gather #CustomerFeedback
✔️ Go to social media
✔️ Maximize your #CRM system

Read more: https://buff.ly/2TAVDRN

#WeSpeakYourLanguage #CustomerService
Open Access BPO
Open Access BPO10 hours ago
What began as a humble telemarketing startup in 2006 has grown into a full-suite multilingual outsourcing provider.

Get to know Open Access BPO more: https://buff.ly/3BJXBk9

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO1 day ago
#CustomerExperience plays a vital role in strengthening on-demand #Gig Economy. In this case study, Open Access BPO discussed how our #outsourcing experience provides leverage for a top Gig Economy platform.

Get the FREE resource today: https://buff.ly/3kSWJUb

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO1 day ago
Grow your business while providing fast and secure support for your customers.

Get started with Open Access BPO's customizable #CallCenter solutions for businesses of any size: https://buff.ly/3zBqL2S

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO4 days ago
Partnering with a reliable vendor ensures the success of your #outsourcing deal.

See how Open Access BPO's exclusive market analysis on the fast-growing #gig economy can help increase your bottom line in 2021. Download our FREE resource now: https://buff.ly/3eOH5FD

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO5 days ago
How you deliver #CustomerService determines your brand equity. Here's a seven-step approach to collecting and sharing #CX stories to strengthen your brand value: https://buff.ly/3iGpMYG

#WeSpeakYourLanguage
Do NOT follow this link or you will be banned from the site!