Top developer to invest $5B in call center sect in the Philippines

OABPO Blog Team Published on March 31, 2014

call-center-in-the-Philippines
Office spaces allotted for back office services and operation facilities of the call center sect in the Philippines will possibly double through the $5-billion investment Megaworld plans to put in the business process outsourcing (BPO) industry.

In the next 10 years, the country’s leading real estate company will develop 10 township projects dedicated to BPO operations. Megaworld first vice president Jericho Go said that the endeavor is part of the corporation s plan to tap the office space demand that has yet to be fully filled. It even thrivedย earlier this year after the peso depreciated against the US dollar.

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Tapping that heightened demand, Megaworld may help the Philippine BPO revenue climb 61% to $25 billion by 2014 and control 10% of the global outsourcing industry, according to the IT & Business Process Association of the Philippines (IBPAP).
The projected BPO growth will reciprocally propel the development firm to greater heights. In November last year, Megaworld owed its 15% revenue hike to office rentals and sales consumed by foreign BPO firms that operate call centers in the Philippines.
Fortifying their hand-in-hand aid towards financial growth, BPOs and property developers will attract more Western investors to the country.
“The Philippines is among the most competitive destinations for BPOs,” Go said in a recent interview, adding that many US and European companies express interest in setting up operations in the Philippines.

The country s office rental rates, which are the lowest in Asia, add to the Philippines’ outsourcing conduciveness and attract investors primarily looking to cut costs. This will strengthen Manila s hold in the top spot for Asia-Pacific s office space absorption ratings, which reached 482,126 square meters in the third quarter of 2013.
Employment is also seen to perform better through the billion-dollar investment. Upping the 900,000 estimate by more than half, IBPAP predicts the BPO sect to generate about 1.3 million jobs by 2016.

Open Access BPO’s call center is conveniently located in the Philippines premier business district, Makati City. Join us on Google+ to know how our voice-based customer service and non-voice marketing solutions can help your business grow.

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Open Access BPO is kicking off our Pride Week, a dedicated series of events celebrating #PrideMonth. This initiative underscores our commitment to fostering a workplace culture built on #inclusion and #diversity.

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Open Access BPO 6 days ago
Open Access BPO is kicking off our Pride Week, a dedicated series of events celebrating #PrideMonth. This initiative underscores our commitment to fostering a workplace culture built on #inclusion and #diversity.

Throughout the week, we've planned a series of meaningful activities designed to celebrate the #LGBTQIA+ community. We believe that fostering an environment where every individual feels valued and empowered is crucial for our collective success.

Our dedication to creating a safe and equitable space extends beyond this week, reflecting our ongoing commitment to a more inclusive future for all.

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Open Access BPO conducted Plant It Forward, a two-part tree-planting initiative, held in Laguna and Davao in May and June 2025.

Volunteers from both activities planted 300 Philippine indigenous trees, which were selected to help maintain the biodiversity in the area.

โ€œThis program is more than just planting trees; itโ€™s about cultivating a culture of social responsibility within our organization and demonstrating our commitment to the communities where we operate,โ€ said Joy Sebastian, Global VP at Open Access BPO.

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Reposted from @tdcxgroup

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