7 Signs that your startup company is ready to go international

7 Signs that your startup company is ready to go international

Faith Ocampo Published on May 19, 2017Last updated on November 11, 2020

Every entrepreneur’s goal is to expand outside their own shores, but how will you know if you’re ready for the challenge?

 

miniature business partners on stack of coins magnifying lens globe

 

International expansion is probably the riskiest venture every business can ever take. You’ll face language barriers and cultural differences as you set to capture a new market. You might also encounter troubles in recruitment, customer service, finance management, or extending your product offerings.

True enough, expanding too quickly can lead to serious pains or worse, a complete failure. Although every business decision requires a great leap of faith, that’s not an excuse to let your guard down and be reckless.

You need to assess your strengths and weaknesses so you can find out if you’re ready for the international market. Look for these signs before making a final decision.

  1. You’ve built strong foundations in your current location

    online map pointer stuck on traditional paper map

    Establishing a solid local foundation entails building a strong and wide consumer base, outshining your competitors, and creating innovative products that are well-received in the market. If you’ve achieved all of this, that means you’ve built a successful business model.

    This speaks volumes about your management skills and business strategies. Although it would be unwise to replicate your exact strategy when targeting an offshore market, this is a clear sign that you’re ready for the next big step in your entrepreneurial journey.

  2. You have well-defined vision, philosophy, and goals

    executive writing business notes on post it

    If you don’t know where you want to go, you’ll never get there. The first step toward achieving your goals is to define them first. Be as specific as you can. What kind of brand do you want to build? How do you want your customers to see you? What kind of products or services do you want to launch? A clear vision and philosophy can give you something to aspire to and guide you toward the right direction.

  3. You have a great team

    diverse business team holding globe

    Many startup companies fail because they don’t have the right people who can concretize their business plans. All great innovations are made possible by brilliant and talented people. If you’re confident with your staff, then you’re in a better position to reach for bigger goals.

  4. You’re consistently hitting your targets

    lone miniature businessman standing on top of globe

    If you’re keeping track of your goals and your progress, you’ll gain an accurate idea about your performance. Hitting your targets consistently means you’re on the right track. However, if you’re falling short of your goals, don’t even think of capturing the international market just yet. Focus first on your current business objectives and find out why you’re unable to achieve them.

  5. You have a realistic and grounded mindset

    businessman points to virtual map

    While we’re often advised to think positively and appreciate the brighter side of things, there’s a downside to being overly optimistic: it may prevent you from being realistic, a trait that entrepreneurs should have.

    Being realistic, looking at the facts, and evaluating situations in an objective rather than an optimistic way lets you accurately weigh the pros and cons of international expansion. After all, just because there are plenty of business opportunities out there doesn’t mean you should go for all of them. You need to think carefully if these opportunities would indeed lead your startup company to sustainable business growth.

  6. Your customers are happy

    customer support agent in call center giving thumbs up in approval

    If your existing customers are happy, that means you’re doing something right, whether it be good customer service, innovative products, or a unique marketing approach. Bottom line is, if you’ve successfully penetrated your local market, then you’re probably knowledgeable about what it takes to build a loyal following. Note, however, that expanding to a foreign market entails lots of research, a multilingual approach, and a communication strategy tailored to the unique needs of your clientele.

  7. You have the budget

    miniature executive reading newspaper on stack of coins showing business progress

    Many startup companies hesitate to expand outside their borders because of money issues. But if you’re getting a consistent revenue stream, you may be able to expand internationally. Of course, you need to project the expenses that may be incurred in this process, so you can make a smart decision in managing your finances.

If you’ve ticked off most, if not all, the items in this article, then you’re all set for the international market. Get in touch with us and we’ll equip you with a multilingual, multichannel customer support or back office team to meet any all your business needs.

Faith is a digital media enthusiast aiming to become an active part of the tech world by sharing her insights. She likes to blog about everything digimarketing, technology, and social media.
JOIN US ON FACEBOOK
Open Access BPO
Open Access BPO2 days ago
#CustomerService metrics indicate the level of service your brand is capable of providing.
They can also reveal just how effective your strategies are, including your
• staffing
• training
• quality assurance, and
• service/people management.

Metrics are more diagnostic than curative: https://buff.ly/3RiolyQ

----------
Make dismal #CustomerService a thing of the past when you outsource your #CustomerSupport needs: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CallCenterOutsourcing #CallCenters
#CustomerExperience
Open Access BPO
Open Access BPO3 days ago
Customers appreciate brands with #eCommerce websites that have #LiveChatSupport because of its convenience, speed, and humanized interaction.
You need to optimize these 4 features to make your #ChatSupport exceptional: https://buff.ly/3fhVflL

----------
Upgrade #CustomerExperience with our 24/7 multichannel #CustomerSupport solutions: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerService #eCommerce
Open Access BPO
Open Access BPO7 days ago
#Repost | Team Allied Services and You:
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 is once again supporting #RyansRun during the TCS New York City Marathon this November.

Ryan's Run is a nonprofit organization and NYC Marathon Charity Partner. This #sponsorship supports #charity healthcare system Allied Services and their goal to improve the lives of people with disabilities, life-changing injuries, and chronic illnesses.

Photo shows Open Access BPO CEO Ben Davidowitz presenting the multilingual #CallCenter's donation to Allied Services' Jim Brogna and Steve Davidowitz.

----------
Open Access BPO is a multilingual call center with locations in both the Philippines and the United States. The company’s Chief Operating Officer, Ben Davidowitz, grew up in Kingston, PA. His brother, Steve, has been part of the charity campaign since its inception in 2010, and will be running the TCS New York City Marathon once again this year as part of Team Allied Services and You. He will be joined by an Open Access BPO employee.

Thank you @openaccessbpo

#openaccessbpo #teamalliedservicesandyou #pinoyrunner
#tcsnycmarathon #partnership #support #WeSpeakYourLanguage
#NYCMarathon2022
Open Access BPO
Open Access BPO1 week ago
Open Access BPO, in partnership with the Philippine Red Cross, is holding a #BloodDonation drive on September 28.

Employees who haven't signed up as #BloodDonors may do so by filling out this form: https://buff.ly/3dvNyI6

𝗦𝗮𝘃𝗲 𝗮 𝗟𝗶𝗳𝗲 𝗕𝗹𝗼𝗼𝗱 𝗗𝗿𝗶𝘃𝗲 𝟮𝟬𝟮𝟮
September 28 | 10:00 AM - 3:00 PM PST
Open Access BPO Makati, Glorietta 2 site lobby

#WeSpeakYourLanguage
#DonateBlood
Open Access BPO
Open Access BPO1 week ago
#Gamification works to create healthy competition and camaraderie among your #CallCenter agents while ensuring productivity and high quality support for your customers.

But it only works if done right. Here are several tips you can use to gamify your contact center: https://buff.ly/3dvR6Kt

----------
Ensure high quality support for your customers: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO1 week ago
Having a branded #CustomerService strategy sets your business apart from others, helping grow your customers base and enhancing #CustomerExperience.
Here's how you can develop a branded customer service strategy: https://buff.ly/3Smzv6A

----------
Outsource #CustomerDelight without losing your #BrandIdentity: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerSupport #branding
Open Access BPO