Category: Event

Open Access BPO Events and Activities

Connecting with Teams, Clients, and Customers During COVID-19

Open Access BPO’s steps to protect and support our teams and business partners amidst COVID-19. Our Operations and Support teams have implemented safe work arrangements for our staff. Our seamless business continuity planning ensures that our clients receive uncompromised service. Flexible Work During Community Quarantine After closely monitoring the situation, we classified our employees into […]

Open Access BPO Goes Monochrome: The Year-Ender of the Decade

In true Open Access BPO fashion, a year of hard work won’t be complete without a fun and festive year-ender. For the last event of this decade, we went MONOCHROME. Gigantic black-and-white chess pieces adorned the stage and a photo wall featuring the names of all the Makati employees added pizzazz to the night. The […]

Open Access BPO triathletes take on 2019 Ironman 70.3

Sports is one of the most common interests at Open Access BPO. So, when the Regent Aguila IronMan 70.3 Philippines was announced, triathletes in the company immediately signed up to participate. The Regent Aguila Ironman 70.3 Philippines is one of the local events under the prestigious international Ironman Triathlon. It recent race took place in […]

Open Access BPO launches employee leadership training program

Call centers in the Philippines understand the importance of employee enrichment initiatives in keeping employees happy, fulfilled, and motivated. As such, many of them establish training programs to help employees develop and enrich their skills to boost their confidence and progress in their chosen career paths. Multilingual call center Open Access BPO recently launched its […]

Open Access BPO launches new Makati office

Since moving its operations from the US to the Philippines in 2007, Open Access BPO has developed its portfolio of services and grown its customer base. Along with this growth is its operations’ expansion, including its multicultural workforce and international offices. Last Friday, July 12, the multilingual call center officially launched a new office at […]

Open Access BPO’s LGBTQIA+ employees stand up for Pride

We Speak With Pride What better way to hear about the struggles and hopes of the community than from those who experience these firsthand. This year, we invited some of our LGBTQIA+ employees to share what they resist against and for.     James (Lead Generation Analyst) resists for HIV awareness. I advocate for HIV […]

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Open Access BPO 20 hours ago
𝗘𝗻𝗵𝗮𝗻𝗰𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 #𝗖𝗫 𝘁𝗲𝗮𝗺'𝘀 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝘄𝗵𝗶𝗹𝗲 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝗶𝘇𝗶𝗻𝗴 𝘁𝗵𝗲𝗶𝗿 𝘄𝗲𝗹𝗹𝗯𝗲𝗶𝗻𝗴 is a constant challenge for brands and their #ContactCenter partners.

That's why we listed strategies that can boost employee engagement and #productivity: https://buff.ly/4g0XCDW

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Learn how our training, employee engagement, and culture of diversity contribute to our high-quality #CustomerExperience: https://buff.ly/4itLywu

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Open Access BPO 22 hours ago
Customers expect more convenient transactions from #ecommerce brands as the holiday season draws near.

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Open Access BPO 4 days ago
Forget superhero teams – #CustomerService and #marketing are your real business dream team!

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Open Access BPO 4 days ago
#𝐂𝐚𝐥𝐥𝐂𝐞𝐧𝐭𝐞𝐫𝐬 𝐬𝐡𝐨𝐮𝐥𝐝 𝐛𝐞 𝐭𝐡𝐞𝐫𝐞 𝐭𝐨 𝐬𝐦𝐨𝐨𝐭𝐡 𝐭𝐡𝐞 #𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐉𝐨𝐮𝐫𝐧𝐞𝐲, 𝐧𝐨𝐭 𝐦𝐚𝐤𝐞 𝐭𝐡𝐢𝐧𝐠𝐬 𝐟𝐨𝐫 𝐜𝐨𝐦𝐩𝐥𝐢𝐜𝐚𝐭𝐞𝐝 𝐚𝐧𝐝 𝐜𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐢𝐧𝐠 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬!

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Your customers deserve seamless multilingual support 24/7.
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Open Access BPO 4 days ago
Using #SocialMedia is a no-brainer for businesses who want to know how else they can make customers happy.

𝗧𝗮𝗸𝗲 𝗮 𝗹𝗼𝗼𝗸 𝗮𝘁 𝘀𝗼𝗺𝗲 𝘁𝗶𝗽𝘀 𝗼𝗻 𝗵𝗼𝘄 𝗯𝗿𝗮𝗻𝗱𝘀 𝗰𝗮𝗻 𝗰𝗼𝗻𝗻𝗲𝗰𝘁 𝗯𝗲𝘁𝘁𝗲𝗿 𝗮𝗻𝗱 𝗲𝗻𝘀𝘂𝗿𝗲 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝘁 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲𝗶𝗿 𝗺𝗮𝗿𝗸𝗲𝘁𝘀: https://buff.ly/3BgnWeb

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𝐏𝐫𝐨𝐯𝐢𝐝𝐞 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐭 #𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐰𝐢𝐭𝐡 𝐨𝐮𝐫 𝟐𝟒/𝟕 𝐦𝐮𝐥𝐭𝐢𝐜𝐡𝐚𝐧𝐧𝐞𝐥 #𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐢𝐧 𝐨𝐯𝐞𝐫 𝟑𝟎 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞𝐬.

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Open Access BPO 6 days ago
To create lasting #CustomerExperiences, brands must cultivate a deep understanding of their customers and consistently deliver high-quality #CustomerSupport.

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