![[Infographic]The pressure that Philippine call centers are under](https://www.openaccessbpo.com/wp-content/uploads/2016/06/The_pressure_that-Philippine_call_centers-2-1-768x3015.jpg)
What does the Philippines have to do to move up the outsourcing value chain? The Philippine outsourcing industry is more than just a lucrative enterprise. It’s now on its way to becoming the largest and fastest-growing industry in the country, especially now that budding BPO hubs called Next-Wave Cities are mushrooming outside Metro Manila.