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Infographics on Instagram? Why not?

Content marketing is widely considered an effective strategy for driving commercial results, both for B2B and B2C marketers. Among the long spectrum of activities that can be categorized under online marketing, social media advertising is the most commonly used tactic, followed by e-newsletters and website articles.

Luxury ecommerce is flourishing in these 4 emerging markets

Ecommerce websites are no longer considered mere bump-outs of brands’ physical stores. The infectious trend that’s online shopping has made the Internet one of the strongest drivers of global expansion. How are luxury brands faring when it comes to selling online?

Making your way to the Middle East market

Penetrating the Middle East region is especially challenging for many global brands. In this area, people s practices are largely different from those in American and European countries, where the biggest corporations usually thrive in. So when it comes to social media marketing and providing customer service to this sector, many brands don t have […]

Means vs ends: Is multi-channel customer service really necessary?

The proliferation of several tech platforms, which allows brands to connect with customers in so many ways, is radically changing the face of call centers. This entirely new phenomenon gave rise to multi-channel call center services ideally as a means of achieving customer satisfaction through seamless transactions.

Energize your team this holiday season!

Everybody loves the holiday season. For businesses, it’s the perfect opportunity to boost sales. For shoppers, it’s a season brimming with exciting deals and promos. Unfortunately, for employees, it’s probably the hardest phase to get through. While seated in front of computers, your office workers are fantasizing about taking a day off or two to […]

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Open Access BPO
Open Access BPO1 week ago
How do you make your customers feel special?

1. Speak your customer’s language
2. Call back when you say you will
3. Say “please” and “thank you”

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#WeSpeakYourLanguage
Open Access BPO
Open Access BPO2 weeks ago
An agile #CallCenter can turn interactions in the most competitive industries into long-lasting relationships. This allows brands, especially #startups, to meet the rapidly changing demands of their market.

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#WeSpeakYourLanguage
Open Access BPO
Open Access BPO2 weeks ago
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Open Access BPO
Open Access BPO2 weeks ago
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#WeSpeakYourLanguage #SmartRedundancy
Open Access BPO
Open Access BPO3 weeks ago
Maintaining regular communication with customers can help you earn their trust. This is essential when delivering value-added #CustomerService.

Here are tips to make #CustomerCare even more special for your consumers: https://buff.ly/3xjM2h9

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO3 weeks ago
Open Access BPO adopts #DataSecurity solutions and adheres to #InfoSec industry standards to proactively face emerging digital threats.

Ensure frictionless customer journeys through #SmartRedundancy: https://buff.ly/3xitA8E

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