Tag: Open Access BPO

Think Before You Click: Open Access BPO Launches Cybersecurity Awareness Month Initiative

To mark Cybersecurity Awareness Month, Open Access BPO’s Information Security & Compliance team launched a month-long information campaign. Cybersecurity Awareness Month is an annual reminder for all to secure our data by remaining vigilant against digital threats. The company’s Information Security & Compliance team believes that staying vigilant means recognizing and addressing top cybersecurity threats. […]

Open Access BPO CSR Rises to Take on International Rugby League

The Philippine sports culture revolves around three games: basketball, volleyball, and boxing. Every now and then, though, there are sports that have become a topic among Filipino fans because a local athlete represents the country on the international stage. Take rugby, for instance. In recent years, Filipino athletes have proven to be formidable rugby players. […]

Open Access BPO Caps Off June with HIV/AIDS Webinar and Screening

Multilingual call center Open Access BPO recently held its HIV/AIDS awareness and screening program in their Glorietta 2 office in Makati, Philippines. The event is the first of many internal activities to be held in partnership with the Makati Social Hygiene Clinic (MSHC), a healthcare facility under the city’s local government. The event started with […]

Ramping Up InfoSec During Data Privacy Awareness Month

Open Access BPO recently concluded its Data Privacy Awareness Month with weekly activities and created a data privacy and security handbook to educate employees about the proper and secure ways of handling data. The company designated May 2022 as its first annual Data Privacy Awareness Month, aligning it with the Philippines’ National Privacy Commission’s Privacy […]

Open Access BPO Employees Complete Red Cross Life Support Training

Open Access BPO employees recently completed the First Aid and Basic Life Support Training, conducted by the Philippine Red Cross (PRC) as mandated by the Department of Labor and Employment (DOLE). Over 30 employees from the multilingual call center attended the two-day workshop held at the company’s Glorietta 2 Corporate Center in Makati, Philippines. During […]

WEEKEND LINK ROUNDUP | Ensuring Secured Business Outsourcing

Is Data Safe From Security-Related Outsourcing Issues? Dealing with data security intrusions is indeed a valid point of concern for businesses looking into outsourcing. But a professional third-party provider can guarantee that data will remain safe even when contracted overseas. Best Practices to Boost Data Security in Call Centers Contact centers manage sophisticated and complex […]

Open Access BPO Enhances Operational Security

Multilingual outsourcing firm Open Access BPO recently organized a cybersecurity exercise to test their breach detection, response, and recovery strategies, ensuring data security for their employees and clientele. These past two years highlight the need for businesses to enforce strong data security measures, practices, and tools. According to Deloitte, cybercrimes are on the rise as […]

Open Access BPO: 6 Years in the Heart of Davao

Davao has long been recognized as a major global city in the Philippines. Its economic strength, agile technical capabilities, progressive city infrastructures, and population of qualified professionals make it a sustainable location for offshore investments. Local organizations and foreign analysts frequently recognize Davao’s attractiveness for business process outsourcing (BPO) and call center operations. Open Access […]

Open Access BPO Unveils New Onshore Staffing Model

LAS VEGAS, Nev., June 2, 2020 – Multilingual outsourcing firm Open Access BPO recently unveiled its latest business solution, onshore staffing. Open Access BPO Onshore™ builds on the firm’s trusted outsourcing practices and offers high-quality services from a location closer to home. Open Access BPO Onshore™’s representatives are based out of their homes in the […]

Join us on facebook
Open Access BPO 23 hours ago
𝗬𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗶𝘀 𝗻𝗼𝘁𝗵𝗶𝗻𝗴 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀, 𝘀𝗼 𝘄𝗵𝘆 𝗱𝗼𝗻'𝘁 𝘆𝗼𝘂 𝗴𝗶𝘃𝗲 𝘁𝗵𝗲𝗺 𝗮 𝗰𝗵𝗮𝗻𝗰𝗲 𝘁𝗼 𝘀𝗽𝗲𝗮𝗸 𝘂𝗽?

Build a conversation-driven platform to boost #CustomerEngagement.

Here are some tips to generate feedback and enhance your business strategy, boost engagement, and transform the #CustomerExperience: https://buff.ly/3UydzIk

----------
Ensure your customer are always be heard by partnering with a dedicated #outsourcing partner: https://buff.ly/3R7J635

#WeSpeakYourLanguage
#CustomerSupport #CX
#CustomerExperience #CSat
Open Access BPO Yesterday
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗸𝗶𝗰𝗸𝗲𝗱 𝗼𝗳𝗳 𝗼𝘂𝗿 𝗻𝗲𝘄 𝘄𝗲𝗹𝗹𝗻𝗲𝘀𝘀 𝗽𝗿𝗼𝗴𝗿𝗮𝗺 𝘄𝗶𝘁𝗵 𝗮 𝗿𝗲𝗹𝗮𝘅𝗶𝗻𝗴 𝘀𝘂𝗻𝘀𝗲𝘁 𝘆𝗼𝗴𝗮 𝘀𝗲𝘀𝘀𝗶𝗼𝗻 𝗼𝗻 𝘁𝗵𝗲 𝟳𝘁𝗵 𝗳𝗹𝗼𝗼𝗿 𝘁𝗲𝗿𝗿𝗮𝗰𝗲 𝗼𝗳 𝗼𝘂𝗿 𝗠𝗮𝗸𝗮𝘁𝗶 𝗛𝗤!

This initiative reinforces the company's commitment to fostering a healthy and balanced work environment.

Read more about our health and wellness programs and employee engagement activities: https://buff.ly/3QLwAWG

#WeSpeakYourLanguage
#OneForHealth #IdeaHubOABPO
#EmployeeEngagement #WellnessAtWork
#HealthyWorkplace #MindfulnessAtWork
Open Access BPO Yesterday
A toxic workplace causes plenty of problems for any company, including:
• disrupted #productivity;
• fractured work relationships;
• high employee turnover;
• unnecessary stress; and
• declining #CustomerExperience.

𝗜𝘀 𝘆𝗼𝘂𝗿 𝗰𝗮𝗹𝗹 𝗰𝗲𝗻𝘁𝗲𝗿 𝗶𝘀 𝗮 𝘁𝗼𝘅𝗶𝗰 𝘄𝗼𝗿𝗸𝗽𝗹𝗮𝗰𝗲?
Start working on making it better for your people!
Here's how: https://buff.ly/4dzskU3

----------
Thrive with a call center that ensures safe, inclusive work spaces for its employees and partners: https://buff.ly/44yeNb6

#WeSpeakYourLanguage
Open Access BPO 5 days ago
Open Access BPO has consolidated its Manila offices into a central hub at the Robinsons Summit Center in Makati City | https://buff.ly/3UCpAfH

The company believes this move will improve communication and collaboration among employees, ultimately leading to better service for their clients.

The new office space features a state-of-the-art operations floor designed to optimize agent performance. It also includes a cafeteria with a barista, and a lounge area for employee relaxation. Open Access BPO hopes this consolidation will foster a strong sense of community and collaboration among its teams.

#WeSpeakYourLanguage
Open Access BPO 5 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗖𝗼𝗻𝘀𝗼𝗹𝗶𝗱𝗮𝘁𝗲𝘀 𝗠𝗮𝗻𝗶𝗹𝗮 𝗦𝗶𝘁𝗲𝘀 𝗜𝗻𝘁𝗼 𝗖𝗲𝗻𝘁𝗿𝗮𝗹 𝗛𝘂𝗯 𝗳𝗼𝗿 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀
Read more: https://buff.ly/4bf5xv1

In a move designed to boost efficiency and elevate service quality, global #outsourcing leader Open Access BPO has consolidated its Manila operations into a central hub.

This streamlined approach brings all Manila teams together under one roof within the Robinsons Summit Center, situated in the heart of Makati City, the Philippines' premier business district. The new centralized location fosters improved collaboration among employees and facilitates a more unified approach to client service delivery.

#WeSpeakYourLanguage
Open Access BPO 6 days ago
Your #CustomerService team could be your #marketing secret weapon.

They may have different objectives and roles, but when these departments work together, you can create a seamless #CustomerExperience that turns leads into loyal fans.

Open Access BPO explains why aligning these should be a priority: https://buff.ly/3WuxpH7

----------
Your customers deserve a seamless experience.

Partner with Open Access BPO and leverage our #CX expertise to craft a winning #CustomerSupport strategy together: https://buff.ly/3WuxpXD

#WeSpeakYourLanguage
#outsourcing #OutsourcingSolutions
#BPO #CustomerHappiness
Open Access BPO