NEW YORK CITY, US—Amidst the cloudy skies and the chilly autumn weather, four of the Philippine call center Open Access BPO’s representatives crossed the finish line alongside the 50,766 finishers of the prestigious TCS New York City Marathon 2017 last November 6. Leo Penas, Ma. Leonisa Cantos, Lizelle Barbosa, and Ezekiel Narcelles trekked 42 […]
MAKATI CITY, Philippines—Open Access BPO, an international multilingual call center based in the Philippines, is once again flying representatives to the world’s most prestigious marathon, the TCS New York City Marathon, to be held on November 5. Open Access BPO, in its second year as a major sponsor of cause-driven nonprofit Ryan’s Run, seeks to […]
A study by the Philippine Institute for Development Studies (PIDS) revealed that most Australian firms favor the Philippines as an offshoring destination. The research found that Australian entrepreneurs prefer to explore business process outsourcing (BPO) opportunities in the Philippines, more than in rival locations such as India.
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Whenever businesses talk about outsourcing initiatives, it always comes down to a market that utilizes business process outsourcing (BPO) services. With a growth rate of 16% and a revenue of nearly $30 billion, the Philippines is known as one of the top call center countries in the world. What made Philippine call centers a dominant […]
As one of the most competitive players in the global outsourcing market, how does the Philippines plan to tackle the biggest, looming industry challenges? Business leaders’ quest for cost-effective solutions, consumers’ shifting preferences, and the rise of new tech products and processes are simultaneously reshaping the offshoring landscape. For emerging outsourcing locations, the challenges that […]
Cebu City, one of the top outsourcing hubs in the Philippines, will be pilot-testing two electric trains as a transportation mode for call center agents. Philippine call center agents in Cebu City will soon be able to ride two e-trains when going to and from work. This initiative is part of the city government’s transportation […]
Three employees from Philippine call center Open Access BPO were among the 51,388 finishers of the TCS New York City Marathon held November 6. Alberto Agulto, Leo Penas, and Clint Ortiz joined and finished the world’s biggest marathon to support a cause-driven, nonprofit organization called Ryan’s Run. Based in Pennsylvania, Ryan’s Run raises funds that […]
In just a week’s time, Open Access BPO employees Jun Agulto, Clint Ortiz, and Leo Penas will be flying to New York for the world’s biggest marathon. To support Pennsylvania nonprofit organization Ryan’s Run, multilingual outsourcing company Open Access BPO is sending three employees to the TCS New York City Marathon, the world’s biggest race, […]
Philippine BPO companies are not just creating job opportunities, they’re also boosting the country’s economic growth in plenty of ways. Since the Philippines saw the potential of the business process outsourcing (BPO) sector, it’s been on a mission. The ultimate goal has always been to catapult it toward global dominance. By giving it the push […]
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